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Hotel & Spa Mansion solis by HOTSSON

4.5 star property

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Photo gallery for Hotel & Spa Mansion solis by HOTSSON

Interior
Terrace/patio
Outdoor pool
Fountain
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

Map
344 Av Acueducto Chapultepec Norte, Morelia, MICH, 58260
  • Morelia Aqueduct
    ‪6 min walk‬
  • Guadalupe Sanctuary
    ‪7 min walk‬
  • Francisco Villa Baseball Stadium
    ‪11 min walk‬
  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Suite

Down comforters, minibar, in-room safe, desk

Superior Suite

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite

52-inch Smart TV with cable channels

Premium Suite

  • 4306 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

View all photos for Presidential Room, 2 Bedrooms

Presidential Room, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms

  • Sleeps 5
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King Size

Junior Suite King Size | Down comforters, minibar, in-room safe, desk

Junior Suite King Size

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Two Queen Beds

Junior Suite Two Queen Beds | Down comforters, minibar, in-room safe, desk

Junior Suite Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel & Spa Mansion solis by HOTSSON

4.5-star hotel in Chapultepec Norte
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel & Spa Mansion solis by HOTSSON offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters. 52-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Hotel & Spa Mansion solis by HOTSSON provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Hotel & Spa Mansion solis by HOTSSON is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tu Dulce y mi Sal - Onsite family restaurant. Open 24 hours.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 190 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tu Dulce y mi Sal

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 350 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mansion Solis Hotel y Spa
& Spa Mansion Solis By Hotsson
Hotel Spa Mansion solis by HOTSSON
Hotel & Spa Mansion solis by HOTSSON Hotel
Hotel & Spa Mansion solis by HOTSSON Morelia
Hotel & Spa Mansion solis by HOTSSON Hotel Morelia

Hotel & Spa Mansion solis by HOTSSON Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 348 reviews
Rating 8 - Good. 37 out of 348 reviews
Rating 6 - Okay. 10 out of 348 reviews
Rating 4 - Poor. 10 out of 348 reviews
Rating 2 - Terrible. 10 out of 348 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noise music very very loud. Could not sleep
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful staff very helpful and kind
Stayed 2 nights in Nov 2024

2/10 Terrible

Alexis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, staff was very friendly and courteous. Prices were very reasonable. I loved it
Stayed 4 nights in Oct 2024

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Private event was too loud and workers had their music way too loud early in the morning. Felt like I didn’t sleep much. Other then that it’s a nice clean hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Stayed 1 night in Sep 2024

10/10 Excellent

Raymundo

Stayed 2 nights in Aug 2024

8/10 Good

Jorge M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
The hotel and staff were excellent, however on arrival we were no treated very nice, I had requested early check up and when we arrived I was told they were no rooms available till later, I was upset and insisted on the gentleman to please check the reservation, it was not until that moment that he change his behavior and say that they had rooms available, and would give me my upgraded room later. The rest of the staff was great, the place is also beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 5 nights in Aug 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Axel De jesus flores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing my parents recommend, easily the best hotel in Morelia. 10/10 service staff everything was on point.
Stayed 1 night in Aug 2024

10/10 Excellent

sonia, Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are truly a customer service company the service level and amenities are amazing
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time here and I absolutely love it. Will stay there again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and workers were very friendly
Stayed 3 nights in Jul 2024

8/10 Good

YURI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. I like the brunch they offer I believe only on weekends at the roof top restaurant. I like that they offer different types of events as well. People can buy a day pass if you want to enjoy the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hot , It is a very nice hotel , staff was great , me and my spouse were very happy to stay at Mansion Solis and we will continue to stay in future trips.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel loved it! Excellent food and staff ! Would recommend it to anyone
Stayed 5 nights in Jul 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved
Stayed 1 night in Jul 2024

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly the hotel itself it is pretty nice. The instalare clean. The pool wasn’t on the best conditions but they did mentioned that the day before they hosted an event “pool party” but they were giving maintenance. I only stayed for a night but everyone were really nice. The offered me a complementary snack (strawberries, grapes, etc) as a welcome treat. I would definitely stayed again!
Stayed 1 night in Jul 2024

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Most of the staff are great. The check out process was less than favorable. When checking out the staff accused me of taking a towel and consuming alcohol even after I purchased one at the counter to avoid delays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel exceeded our expectations. Close to all the main attractions. The Breakfast Buffet was just amazing the room are spacious and their Spa service was 10/10. Can’t wait to visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Myrna

Stayed 4 nights in Jul 2024