A restaurant, a rooftop terrace, and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Refugio Victoria offers 16 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. This Morelia hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Morelia hotel also offers a rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services. Complimentary self parking is available on site.
Refugio Victoria has designated areas for smoking.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM.
Refugio Victoria has a restaurant on site.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Food and drink
Free continental breakfast available daily 8:00 AM to 10:30 AM
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Rooftop terrace
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 400 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Refugio Victoria Hotel Morelia
Refugio Victoria Hotel
Refugio Victoria Morelia
Refugio Victoria
Refugio Victoria Hotel
Refugio Victoria Morelia
Refugio Victoria Hotel Morelia
Refugio Victoria Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First it was really disappointed that the hotel had a cheaper rate than what i paid on Expedia, more than 50% less if you book directly with the hotel.
Second; there is no breakfast, is only coffee.
Last and worst, on Sunday night there was a fight between a couple around 2-3am. they were yelling, and doing a big scandal on the common areas, no one said anything to them or call the police.
Dissatisfied. Booked hotel due to advertised airport drop off service and restaurant, both misadvertised. We arrived around 5, nobody was at the check in area; kept ringing bell and receptionist appeared bothered to be pulled from wherever she was. Receptionist informed us there was no airport shuttle and the restaurant was not opened for lunch or dinner. Hotel was beautiful, colonial style but poor noise control; people on lobby could be heard as if they were outside your door up until 1 or 2 am. No hot water, flat pillows and sheets looked as if they were unchanged.
The worst experience that I have ever had of a hotel. They did not know how toped in internet my reservation. Refugio Victoria Hotel give me a extremely dirty room with dirty bed sheets and mud in the shower, noisy street that did not let me sleep. On top of it they charged more instead of reducing the price. They changed the room but with mosquitoes in it. I DO NOT RECOMMEND THIS HOTEL TO ANYBODY.
Me parece un muy buen hotel, el único inconveniente es que el baño es sumamente pequeño, el inodoro está apretado entre la ducha y el lavamanos. A parte de eso, todo lo demás que engloba al hotel está muy bien y lo que más sobresale es su estilo tan vistoso.
El trato personalizado del aeñor de la recepcion es excelente. Facilta toda la informacio que requieres
Verified traveler
Stayed 1 night in Jun 2019
6/10 Okay
Yarazavala
Traveled with family
Jun 3, 2019
Liked: Cleanliness
La ubicación del lugar es buena, está muy cerca del conservatorio de las rosas, del Cinépolis del centro, de la catedral, etc se puede ir y venir caminando sin ningún contratiempo. Tiene el servicio básico de wifi, el desayuno se sirve hasta las 11, sino ya no hay servicio, así que procura levantarte temprano para bajar a desayunar.
Me gustó la facilidad para hacer la reservación. Costo-servicio muy bueno. Cerca del centro, lugar limpio.
No me gusto, que el ruido se oía mucho en la habitación, tanto de la calle como de dentro. Me desperté varias veces durante la noche pr los mismo.
Verified traveler
Stayed 1 night in May 2019
10/10 Excellent
Verified traveler
May 20, 2019
Liked: Cleanliness, staff & service
Muy bueno y muy limpio buena atencion buena ubicacion volveria a ir otra vez
Las instalaciones son muy bonitas, incluso las camas eran cómodas pero el personal es poco y siento que no tienen actitud de servicio, según ofrecen desayuno pero sólo es café con pan tostado y tuvimos que pedirlo porque nadie nos lo ofreció ni cuando bajamos al comedor
Primero muy mal de parte de Hoteles.com de no confirmar habitación y segundo por ningún motivo deberían anunciar desayuno incluido. Ni cocina tienen y deberían prohibir que pongan desayuno a eso
El lugar está bien ubicado
El desayuno son solwchilaquiles todos los dias
Verified traveler
Stayed 2 nights in Feb 2019
4/10 Poor
Tio
Dec 28, 2018
Disliked: Staff & service, room comfort
Hotel con buena ubicación pero mal servicio! No nos querían hacer válida la reservación por expedía por qué el personal de la noche no sabe usar la computadora! No hubo agua caliente y el personal insistía que no se podía hacer algo! varios huéspedes nos quejamos de eso