Refugio Victoria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refugio Victoria

Interior
Staircase
Hallway
Superior Double Room, 2 Queen Beds, Private Bathroom | Iron/ironing board, free WiFi
Porch

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Guadalupe Victoria # 260 Col. Centro, Morelia, MICH, 58000
  • Rose Garden
    6 min walk
  • Plaza de Armas
    10 min walk
  • Morelia Cathedral
    13 min walk
  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    24 min drive

Room options

Standard Single Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, Private Bathroom

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refugio Victoria

3-star hotel in Historic Centre
A restaurant, a rooftop terrace, and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Refugio Victoria offers 16 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Morelia hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Morelia hotel also offers a rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services. Complimentary self parking is available on site.

Refugio Victoria has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM.
Refugio Victoria has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 400 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Refugio Victoria Hotel Morelia
Refugio Victoria Hotel
Refugio Victoria Morelia
Refugio Victoria
Refugio Victoria Hotel
Refugio Victoria Morelia
Refugio Victoria Hotel Morelia

Refugio Victoria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 15 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First it was really disappointed that the hotel had a cheaper rate than what i paid on Expedia, more than 50% less if you book directly with the hotel. Second; there is no breakfast, is only coffee. Last and worst, on Sunday night there was a fight between a couple around 2-3am. they were yelling, and doing a big scandal on the common areas, no one said anything to them or call the police.
Stayed 2 nights in Nov 2019

10/10 Excellent

Elva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL
It's a GREAT hotel & economical price!!! Highly recommend!!!
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
False advertisement
Dissatisfied. Booked hotel due to advertised airport drop off service and restaurant, both misadvertised. We arrived around 5, nobody was at the check in area; kept ringing bell and receptionist appeared bothered to be pulled from wherever she was. Receptionist informed us there was no airport shuttle and the restaurant was not opened for lunch or dinner. Hotel was beautiful, colonial style but poor noise control; people on lobby could be heard as if they were outside your door up until 1 or 2 am. No hot water, flat pillows and sheets looked as if they were unchanged.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience in a hotel EVER
The worst experience that I have ever had of a hotel. They did not know how toped in internet my reservation. Refugio Victoria Hotel give me a extremely dirty room with dirty bed sheets and mud in the shower, noisy street that did not let me sleep. On top of it they charged more instead of reducing the price. They changed the room but with mosquitoes in it. I DO NOT RECOMMEND THIS HOTEL TO ANYBODY.

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Cesar Ezequiel

Stayed 1 night in Jun 2021

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor.
Es un hotel muy acogedor. El personal muy amable. Volvería a hospedarme ahí. La ubicación también es buena.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Tiene buena ubicación pero falta remodelación de los cuartos
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Shammai Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel pero baño muy pequeño
Me parece un muy buen hotel, el único inconveniente es que el baño es sumamente pequeño, el inodoro está apretado entre la ducha y el lavamanos. A parte de eso, todo lo demás que engloba al hotel está muy bien y lo que más sobresale es su estilo tan vistoso.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato personalizado del aeñor de la recepcion es excelente. Facilta toda la informacio que requieres
Stayed 1 night in Jun 2019

6/10 Okay

Yarazavala

Traveled with family
Liked: Cleanliness
La ubicación del lugar es buena, está muy cerca del conservatorio de las rosas, del Cinépolis del centro, de la catedral, etc se puede ir y venir caminando sin ningún contratiempo. Tiene el servicio básico de wifi, el desayuno se sirve hasta las 11, sino ya no hay servicio, así que procura levantarte temprano para bajar a desayunar.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la facilidad para hacer la reservación. Costo-servicio muy bueno. Cerca del centro, lugar limpio. No me gusto, que el ruido se oía mucho en la habitación, tanto de la calle como de dentro. Me desperté varias veces durante la noche pr los mismo.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Muy bueno y muy limpio buena atencion buena ubicacion volveria a ir otra vez
Stayed 2 nights in May 2019

6/10 Okay

celeste monica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Las instalaciones son muy bonitas, incluso las camas eran cómodas pero el personal es poco y siento que no tienen actitud de servicio, según ofrecen desayuno pero sólo es café con pan tostado y tuvimos que pedirlo porque nadie nos lo ofreció ni cuando bajamos al comedor
Stayed 2 nights in May 2019

6/10 Okay

Carlos Ricardo

Disliked: Staff & service, property conditions & facilities
No tiene cocina, falso lo del desayuno, seguro
Primero muy mal de parte de Hoteles.com de no confirmar habitación y segundo por ningún motivo deberían anunciar desayuno incluido. Ni cocina tienen y deberían prohibir que pongan desayuno a eso
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Juan José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
El lugar está bien ubicado El desayuno son solwchilaquiles todos los dias
Stayed 2 nights in Feb 2019

4/10 Poor

Tio

Disliked: Staff & service, room comfort
Hotel con buena ubicación pero mal servicio! No nos querían hacer válida la reservación por expedía por qué el personal de la noche no sabe usar la computadora! No hubo agua caliente y el personal insistía que no se podía hacer algo! varios huéspedes nos quejamos de eso
Stayed 1 night in Dec 2018