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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Lobby
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Guglielmo Winery
    ‪5 min drive‬
  • Morgan Hill Community Park
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Morgan Hill hotel close to Morgan Hill Community Park
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
In addition to a water park (surcharge), Quality Inn & Suites South San Jose / Morgan Hill features a waterslide and an outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

Quality Inn & Suites South San Jose / Morgan Hill is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 97 out of 1006 reviews
Rating 8 - Good. 91 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 217 out of 1006 reviews
Rating 2 - Terrible. 469 out of 1006 reviews

4.2/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are old and duty.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Traveled with family
Liked: Staff & service, property conditions & facilities
Pretty good shape.not dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Stayed 7 nights in Nov 2024

2/10 Terrible

Rafael

Disliked: Property conditions & facilities
Very dirty, and a lot of people just hanging around felt unsafe.
Stayed 2 nights in Nov 2024

2/10 Terrible

Joahn

Traveled with family
Disliked: Amenities
Dusty, DIRTY, and staff never on the front to help out.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elio

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room do not has the coffee pot,lobby looks ghostly and dusty
Stayed 3 nights in Nov 2024

2/10 Terrible

Laurie C

Disliked: Staff & service, property conditions & facilities
Got to our hotel to check in and with 20 minutes for somebody to come and get us we didn't have any towels there were Band-Aids on the curtain
Stayed 3 nights in Nov 2024

2/10 Terrible

Elio

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the rooms didn’t have the coffee pot, not blankets. The entrance looked ghostly. I really didn’t like it it looks poorly maintained
Stayed 2 nights in Nov 2024

4/10 Poor

JESSICA

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmanageable children
It was loud. The owners had family members living at the hotel. 5 young kids were running up and down the halls until 1230am. Knocking on doors and screaming. I went and asked the adults in one room to please calm the kids down as i had to work super early in the morning anr had not been able to sleep but it didnt make a difference. If anything, i think they got louder afterward
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 3 nights in Oct 2024

10/10 Excellent

Ralph

Stayed 1 night in Nov 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
The entire place was filthy
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally awful. Avoid!!
The first room’s door was ajar when we got there, it was not vacuumed, the curtains were shredded, it was generally dirty and there was poop in the toilet. We asked for another room. It was modestly better. Still smelled bad.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Breakfast was a joke no tea or decaf coffee Shower didn’t work in first room had to ask to be moved Outside of building had trash around it Bed was comfortable Room was clean. Entire place needed maintenance
Stayed 5 nights in Oct 2024

4/10 Poor

Gwendolyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I found a roach in my room near the bathroom sink. The floors had garbage and the bathtub looked dirty and bath towels were dinghy looking. I didn't read the reviews before I booked a room but when I finally read them I tried to cancel. But it was too late so I was thinking, it can't be that bad. The staff was "somewhat" friendly but the other things I mentioned is troublesome.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
This hotel should be put out of its misery, it’s barely breathing. - No front desk service, you’re on your own. - No towels provided in rooms. I am not joking. - Swimming pool & hot tub completely neglected and unusable - Hallways dirty and unkempt - Lights in room missing bulbs, TV remote missing batteries
Neglected pool
Neglected pool
Hot tub unusable
Owners family chilling in the parking lot dining room!
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Traveled with family
Just over all terrible
Stayed 1 night in Oct 2024

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was absolutely filthy. We don't have high expectations generally but this was beyond ridiculous. There was a used eyelash strip on the hand towel bar, pieces of dog food on the floor, drips of something on the headboard and walls, used towels on the balcony and dirty splotches all Over the tiles. The sink and the shower didn't drain, SO GROSS! Do not book here.
Stayed 2 nights in Oct 2024

8/10 Good

Kristina, San Francisco

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very basic, but great price!
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Clayton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Noe

Disliked: Staff & service
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Stayed 11 nights in Oct 2024

4/10 Poor

Elsie

Stayed 1 night in Sep 2024

2/10 Terrible

Zenas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in, then walked to the room and immediately asked for a refund because of the drug addicts living in the hallways, the "working people" meandering through the facility, and "business transactions" in the parking lot. The desk manager told me it wasn't his problem and all of America is full of drugs. He said to contact Expedia to get my money back. Please advise all guests to stay away from this facility.