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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Free daily self-serve breakfast
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$89
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Place, Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Place, Morgan Hill Community Park
    ‪4 min drive‬
  • Place, Centennial Recreation Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Morgan Hill hotel close to Morgan Hill Community Park
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
In addition to a water park (surcharge), Quality Inn & Suites South San Jose / Morgan Hill features a waterslide and an outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

Quality Inn & Suites South San Jose / Morgan Hill is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 101 out of 1001 reviews
Rating 8 - Good. 85 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 203 out of 1001 reviews
Rating 2 - Terrible. 491 out of 1001 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

8/10 Good

TesQuene

Stayed 2 nights in Oct 2025

2/10 Terrible

Krissana

Disliked: Cleanliness
Shady characters and bad area
Stayed 3 nights in Oct 2025

10/10 Excellent

Shamik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, value for money
Stayed 6 nights in Oct 2025

2/10 Terrible

Mason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Had to wait for front desk staff. The outside was gross and dirty/trash. The hallways looked like they were never cleaned and decades old. The sheets were stained, and had cigarette burns on the comforter. The room smelled like bleach so bad that I think there was a crime scene clean up right before we got there. We ended up not staying there and drive home instead.
Stayed 1 night in Oct 2025

6/10 Okay

Leon

Traveled with family
Room needed some repairs in bathroom
Stayed 1 night in Oct 2025

4/10 Poor

Vinay, Livermore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken bathroom doors, stained bedsheets , shower not operational & rude staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, do not stay here!

Absolutely terrible hotel. Pictures are not accurate. Run down in every way. Debris in stairwells, litter surrounding entry. Disappointing breakfast offerings, broken hot tub and sad looking pool. Rooms didn't appear vacuumed at all, sheets and towels were stained. Speaking of towels, only 1 or 2 offered per room and it was difficult to get more. We stayed nights (paid for 3, but left after 2 because it was so bad -without a refund). Stayed in 4 different rooms and all were bad. Dirty walls, old moldy looking tubs and bathroom outlets that didn't work. It is close to the ballpark, but not worth your health or safety. Stay somewhere else! Hotels.com should be ashamed to have them on their site.
Stayed 3 nights in Oct 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service
Disgusting! Dirty! Worst hotel I’ve ever stayed at, second place isn’t even in the same stratosphere. I wouldn’t recommend this place to my worst enemy. Okay, maybe I would.
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of a cleaning, carpets were filthy, in room and hallways. Cockroaches in my room, walls stained, desk, sinks, table were not cleaned off. Only one towel to dry off. Door leading to parking lot broken so was left open with a rock. TV remote missing, AC unit didn't work so it was unplugged, went to plug it in and started to smoke fire hazards. Manager walked over debris in hallway never picked it up. One good thing... No bed bugs but heard chewing sounds coming from the walls. Manager was never around. Horrible stay. Was supposed to check out Sunday 10/19, after seeing the roaches I left Saturday afternoon. Never will I stay there again. The company needs to close this place and give it a good cleaning and new management. I want my money back.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kari

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so dirty and I would not stay here again. I almost left because nothing had been cleaned. The floors looked like they had not been vacuumed in weeks.
Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Business traveler
Liked: Staff & service

2 or 3 star hotel

Staff was nice. Older hotel. Some rooms have no AC. Ok for the price.
Stayed 1 night in Sep 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are pretty bad old building the doors terrible condition n carpet berry old
Stayed 1 night in Oct 2025

2/10 Terrible

Heriberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty hotel will never be booking again. When I got their I had booked to rooms expecting two rooms together and was told they couldn’t do anything about it with an attitude. Receptionist is not very helpful,nice. Very nasty smelly hotel hallways smelled like straight up cigarettes. Beds were nasty not cleaned at all. Shower was broken and disgusting clearly not clean. The air in the room was very hot instead of cold didn’t work properly. Called for some towels and toilet paper clearly you can tell they didn’t clean it no toilet papers and only one towel when called they didn’t even answer. Is not in a very good area. The finally was this HOTEL WAS NOTHING LIKE THE PICTURES SHOWNED IN THE BOOKING WILL DEFINITELY BE DOING SOMETHING ABOUT IT.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned throughly. The fridge was dirty, food not cleaned of the dresser, chips behnd the tv dresser area, a piece of paper left in the dran of the bathtub, no ac but fan in the room, went too take a shower and couldnt pull out the nob to release water to shiwer head . It was to many negatives in this place. We had to leave the sliding door open overnight , fan on so the noise of the traffic wasnt a great thing. Price was not bad but for a l
Stayed 1 night in Sep 2025

4/10 Poor

Gloria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not very clean and they didn't offer water or coffee and the service was not very good.
Stayed 1 night in Sep 2025

2/10 Terrible

EVELYN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Lobby & Kitchen area very dirty. Entrance and hallway towards room smelled like marijuana and cigarettes. Front desk attendant did not seem to care.
Stayed 2 nights in Sep 2025

2/10 Terrible

Erika

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon walking in there was a strong smell of indian food being cooked and a musty smell in the rooms as well as the A.C in the room not working properly as they are outdated. Pool was dirty hadn't been cleaned, had dead bug such as roaches, bees, and mosquitoes floating in it. The jacuzzi wasnt properly full of water and was dirty as well. Over all horrible experience. Will never recommend
Stayed 1 night in Sep 2025

8/10 Good

Alistair

Traveled with family and small children
Liked: Cleanliness
The room was clean and the staff was responsive when we needed more supplies.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cesar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had a bed bug issue on my room woke up 1am ask for a refund he said he couldn’t because i book trough expedia
Stayed 1 night in Sep 2025

2/10 Terrible

JUAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, trashy, dirty, filthy, beds with stains. Burn this place down.
Stayed 2 nights in Sep 2025

4/10 Poor

Aliyah

Stayed 2 nights in Sep 2025

2/10 Terrible

Antonette

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not stay here

The room was filthy. There were stains everywhere. The drapes were torn to shreds the side chair was also kind of shredded up. There were holes in different things rust and broken pieces all over the place. The lock on the door didn’t work. It was missing pieces so it wouldn’t lock. I wouldn’t stay in that unsafe room and hotels.com didn’t work to get my money back even after I show showed them the pictures and the video of the front desk clerk saying that all I had to do was request a refund from hotels.com. Terrible experience.
Stayed 1 night in Sep 2025

4/10 Poor

Maria Del Carmen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Brenda

Traveled with partner, Traveled with family
Disliked: Cleanliness
The bed was comfy. The reason why I rate it kind of low is because the night shift receptionist guy was a little rude. The day shift receptionist and kitchen lady were nice. Our bathroom didn’t have a curtain shower and the floor would get super wet. We called the front desk to let them know and we were told they were going to send the housekeeper to clean but never showed up. Breakfast was good. At our last morning there, we found a cockroach on the bathroom floor. Price was very affordable. As I mentioned before, the bed was comfy and we slept very well with not noise.
Stayed 3 nights in Sep 2025