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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board
Lobby
Exterior
Free daily self-serve breakfast

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
$84
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Place, Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Place, Morgan Hill Community Park
    ‪4 min drive‬
  • Place, Centennial Recreation Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Morgan Hill hotel close to Morgan Hill Community Park
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
In addition to a water park (surcharge), Quality Inn & Suites South San Jose / Morgan Hill features a waterslide and an outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

Quality Inn & Suites South San Jose / Morgan Hill is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 100 out of 1006 reviews
Rating 8 - Good. 88 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 205 out of 1006 reviews
Rating 2 - Terrible. 493 out of 1006 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Cozy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Angel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet looked dingy and old. The walls in the hallway were filthy. The property has not been kept in good condition. The microwave in the room didn't work. The coffee pot in the room had old dirty water in it with slimy stuff. I will not stay here again. I was looking for something cheap and I definitely got what I paid for.
Stayed 2 nights in Aug 2025

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Benito

Disliked: Staff & service, property conditions & facilities
None
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael, Long Beach

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is literally the worst I've ever stayed in. I'm not exaggerating when I say it's unfit for people to stay here. The first room that I was assigned was so gross that I had to switch. In the process of switching, a woman two doors down came running out of her room screaming, because something was crawling around in her room. I should have read the reviews.
Stayed 2 nights in Aug 2025

6/10 Okay

Andree

It was cheap but they used wrong card to check me out and over drawn my debit card was supposed to use my credit card for check out..
Stayed 1 night in Jul 2025

2/10 Terrible

Iveth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible reserved 2 rooms One of them had blood on the floor the beds were dirty bathroom
Stayed 1 night in Jul 2025

2/10 Terrible

armando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shown three different rooms, rooms had an odor and not clean, decided not to stay, they gave me a confirmation letter to cancel, confirmed with Expedia the letter and confirmation of cancel, hotel still charged us with staying.
Stayed 1 night in May 2025

4/10 Poor

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool not in service not so clean and the microwave was not functioning
Stayed 1 night in Jul 2025

2/10 Terrible

Cesar F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Cesar

Stayed 1 night in Jun 2025

10/10 Excellent

Rosie, Fresno

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Walked in to the room and it was clean but not even 5 minutes later there was roaches and one on the bed. Definitely didn’t want to stay there
Stayed 1 night in Jun 2025

2/10 Terrible

Marisol

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out of service. The room had no iron and no tissue box. When we asked for extra pillows they said they didn’t have any. No one was ever at the front desk to assist, we had to call a number posted on the wall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty there was holes all over the place also the towels were dirty as well as the bed sheets
Stayed 1 night in Jul 2025

2/10 Terrible

thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel/motel used to be functional and economical for quick stays. It is now a complete disaster. The pool/spa area is closed. The bathroom is disgusting. The shower/bath was working but broken and potentially dangerous. Locks on the room door were broken. No screens on the windows. The WiFi was spotty at best. Stay Away from this hotel/motel.
Stayed 1 night in Jul 2025

2/10 Terrible

Crystal

Stayed 8 nights in Jun 2025

2/10 Terrible

shelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell On Earth

We had to check in twice because the first room was still dirty from the previous guest. It looked like someone had their period all over the side of the bed. The second room was just as dirty. It had also not been cleaned after the previous guest. Most of the windows on the back of the building were broken or missing the screens. The hallways looked like they hadn’t been vacuumed in weeks. The back door was missing the security fob so anyone could walk in the building. Near the managers sleeping quarters(?) it smelled strongly of smoke. Two unhoused men were having a bbq in the parking lot. The pool had been condemned by the health department! Across the street was some kind of rave event from 1992. The music was so loud! The men at the front desk looked like they had a rough night out partying and just arrived home. Hair disheveled, shirt dull, dirty and untucked. I could not make this up. We left and drove another hour to get as far away from that hell hole as possible.
Stayed 1 night in Jun 2025

2/10 Terrible

Miguel

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

David, Fallbrook

Disliked: Property conditions & facilities
The tub was slanted toward the wall which made you feel unbalanced. The tub was in very bad condition, faucets needing repair etc. The room and hall needed to be vacuumed and all was very sad!
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a disgusting place. I cannot describe in words how bad this was.
Stayed 1 night in Jun 2025

2/10 Terrible

Annissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were multiple issues with this property. Safety was a huge concern. The lock leading to the second floor was missing. Nothing in the room worked, hairdryer, TV, iron - all were broken. The sheers hanging over the window were torn. Questionable sticky substances on the carpet. Took 4 calls to the front desk before someone answered. I asked for more towels and received 1 after having to call down again to get ot brought to the room. Overall horrible experience.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T WASTE YOUR MONEY & HEALTH

This "hotel" is disgusting. There were cigarette butts in the back entrance, which that door doesnt lock. The hallways look like they havent been vacuumed in years. The smell of cigarette smoke lingers throughout the hallway. The weird guy at the front desk is NOT friendly or professional. The rudest front desk person that I have encountered. The lobby area had a super bad incense smell. The room itself was so gross. Both beds had stain on the sheets and on the curtains. There were cob webs on the ceiling corners. There were holes in the ceiling and a couple wires coming out. Someone removed the smoke alarm and never replaced it. The bathroom was not cleaned. The counter by the sink had something sticky on it. There are these small bugs flying in the room. Needless to say, I went into the room for a 10 minutes longer than i should have and realized that i would rather not catch any diseases or get bit by any bugs and checked-out.
Stayed 2 nights in May 2025

2/10 Terrible

Victor

Stayed 1 night in May 2025

10/10 Excellent

fernando

Stayed 1 night in May 2025