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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Guglielmo Winery
    ‪5 min drive‬
  • Morgan Hill Community Park
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area

Breakfast included
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (1003)
The price is $88
per night
includes taxes & fees
Jan 25 - Jan 26
Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area

About this property

Quality Inn & Suites South San Jose / Morgan Hill

Morgan Hill hotel close to Morgan Hill Community Park
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
In addition to a water park (surcharge), Quality Inn & Suites South San Jose / Morgan Hill features a waterslide and an outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

Quality Inn & Suites South San Jose / Morgan Hill is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 95 out of 1005 reviews" "
Rating 8 - Good. 93 out of 1005 reviews" "
Rating 6 - Okay. 140 out of 1005 reviews" "
Rating 4 - Poor. 223 out of 1005 reviews" "
Rating 2 - Terrible. 454 out of 1005 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janneth

Traveled with partner
Disliked: Staff & service
Overall the stay with good.
Stayed 1 night in Oct 2024

2/10 Terrible

alan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worker was rude and not helpful the night I checked in. He was a young guy and didn't want to respond to my request that I already pre-paid for the room. He stated"They didn't send us the money, so you have to pay". He began to walk out after telling me this. He was not at the desk when i arrived and it felt like I was inconvenienced him by checking in.
Stayed 2 nights in Sep 2024

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in desperate need of repair! The man at front had a poor attitude. He told us to park around back and use the back doors to get in. The back door didn’t work. The front office said we had to walk to the side door because, “that door has been broken.” So they knew the door wasn’t working, but directed us that way regardless. We walked to the side entrance and had to walk off the path into the dirt and bushes, because the trees were overgrown on the walk way. The hallway seemed very dirty - like it hadn’t been vacuumed for a while. The smell was very odd - definitely not clean! The door to our room didn’t close correctly. It locked, but it didn’t seem secure. Many things should have been taken down and painted over. There wasn’t tissue in the tissue box. The towel bar was broken and the towels were badly stained (smelled of strong bleach). The shower had decent pressure, but the shower itself needs to be replaced. There is a lot of rust. The toilet started coming up. The front desk asked, “Isn’t there a plunger next to the toilet?” In other words, fix it yourself. The fridge didn’t look like it has been defrosted in months. The curtains are tattered and ripped. The chair looked like it had been malled by a cat. There were bugs in the windows, party favors behind the tv, and the carpet looked filthy. I don’t think anyone cleaned it thoroughly. The sink filled up each time we used it, regardless of the amount of water used. READ ALL REVIEWS - DO NOT RECOMMEND!!!
Stayed 1 night in Oct 2024

2/10 Terrible

NORM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Breakfast and no hot water.
Terrible breakfast with only breads, cold cereal and waffle. Orange juice is a powder mixed, no fruits other than banana. Room was old and not clean. No hot water.
Stayed 1 night in Oct 2024

8/10 Good

juan

Business traveler
Liked: Staff & service
Stayed 7 nights in Sep 2024

6/10 Okay

Alfred

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like there was a dead body in the bushes and it looked like the hallway hadn't been vacuumed in months. The air conditioner turned on but put out hot air. And the sliding glass door was extremely hard to open.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIFIC
This place was a dump I felt like I was staying at a out of prison half way home! Breakfast was ok, but you can't take your food to the room and enjoy! This place was a horrible. Dogs off leash, when we asked if we could bring our 4 lbs pup the man at front desk angrily said NO DOGS SUCH a miserable person. They never answer the phone. DO NOT STAY HERE. IT IS no bueno
Stayed 1 night in Oct 2024

2/10 Terrible

alan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good location.
Stayed 1 night in Sep 2024

2/10 Terrible

Ralph M

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a room assigned to someone upon arrival. Room had sheets tgrown on floor, toilet paper all over carpet and bath floor. Shower water never even got lukewarm. Cable on tv was horrible service. Carpet felt dirty and smelled. Toilet didnt flush had to retrieve a plunger.unprofessional and very rude staff.Will never come here again. Pics on site dont match hotel in reality. worst ever
Stayed 1 night in Sep 2024

8/10 Good

Lorena

Traveled with family
Liked: Staff & service, room comfort
Perfect for our soccer tournament
It is right across from Morgan hill sports complex. Perfect location if you are traveling to tournaments at sports complex. Make sure to take your own toiletries, beds were comfy and breakfast was filling. It could have been cleaner, some of the walls looked filthy and needed to be wiped down. They should tear out old carpet and put new flooring. Some cosmetic repairs are needed but overall it was not bad for a short notice stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Fermisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel staff rude, door knob broken can’t closed , hallway dirty like never vacuum the floor. Needs renovation
Stayed 2 nights in Sep 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad, bad, bad...
Horrendous place. The only thing decent were the beds. Dirty all over; ran down place. Should not be offered on hotels.com. The Quality Inn franchise should not accept its name under such condition.
Stayed 1 night in Sep 2024

2/10 Terrible

Megan

Disliked: Amenities
This was the most unsanitary place that I’ve ever experienced there was feces smeared on the wall and curtain and the staff wasn’t concerned about it at all. They basically ignored our complaints and we were forced to leave and find another place to stay.
Stayed 1 night in Sep 2024

4/10 Poor

Ayumi

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not clean and not being maintained. Staff was not at the front desk when guests check out, there was a piece of paper saying leave the card. Staff does not have any customer services. WiFi was terrible.
Stayed 1 night in Sep 2024

2/10 Terrible

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super run down, hall ways smell, the towel rack and blow dryer fell off the wall as we tried to use them. Hair dryer did not work, dirty sheets, dirty bathroom. Needs a lot of maintenance
Stayed 2 nights in Sep 2024

4/10 Poor

lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very worn furniture. no towels in the room to shower. The showers were below standard.
Stayed 1 night in Sep 2024

4/10 Poor

Ivan

Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Amenities
The property have a broken entrance door a very musty smell of something and carpet on the room very dirty the iron was broken barroom shower have a broken drain strainer after all bad experience but it was paid already so have no choice to spend the knight ther
Stayed 1 night in Sep 2024

8/10 Good

Juan

Stayed 23 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible motel.
The room was clean, the tv remote did not work. I had to go to the desk to get a second remote which also did not work, when i complained i was told to use the bomuttons on the tv. Thw wifi also did not work. The room security lock didnot work, in fact it was missing. The public areas were filthy and the security door to the parking lot was broken and propted open with a n aluminum can so you could getvin and out. We had to go to the desk to get freash towels. And the room was not serviced the entire 4 days we were there. I will never book with Quailty inn ever again. The staff was also very rude and dismissive of our complaints.
Stayed 4 nights in Sep 2024

4/10 Poor

Yesenia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me !!!
Feeling of dirtiness everywhere from the halls not to mention the room specially, dirty bathub, dirty walls, and poor vacuuming. Not a good experience at all.
Stayed 1 night in Sep 2024