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SureStay Hotel by Best Western Morganton

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Morganton

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, rollaway beds
Fitness facility
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning
$117
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
1100 Burkemont Ave, Morganton, NC, 28655
  • North Carolina School of Science and Math - Morganton Campus
    ‪19 min walk‬
  • Catawba River Greenway - Greenlee Ford & River Village Sections
    ‪5 min drive‬
  • Morganton Plaza
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Morganton

Morganton hotel with free breakfast
A 24-hour fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Morganton offers 43 accommodations with washers/dryers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in August 2022.

SureStay Hotel by Best Western Morganton is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
12 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Morganton
Days Inn Motel Morganton
Days Inn Wyndham Morganton Motel
Days Inn Wyndham Morganton
Surestay By Best Morganton
Days Inn Suites by Wyndham Morganton
SureStay Hotel by Best Western Morganton Hotel
SureStay Hotel by Best Western Morganton Morganton
SureStay Hotel by Best Western Morganton Hotel Morganton

SureStay Hotel by Best Western Morganton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 161 reviews
Rating 8 - Good. 35 out of 161 reviews
Rating 6 - Okay. 27 out of 161 reviews
Rating 4 - Poor. 23 out of 161 reviews
Rating 2 - Terrible. 19 out of 161 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled like smoke, strongly. Floors were dirty. Bathroom dirty.
Stayed 1 night in May 2025

8/10 Good

Merva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in May 2025

4/10 Poor

Valerie

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
Stayed 1 night in Apr 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
Stayed 1 night in Apr 2025

6/10 Okay

Emmie

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

M Tim

Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible

This hotel was completely disappointing. It was unclean and the service was poor. There was even a place in the bathroom that looked like urine which had not been cleaned from the previous stay. The breakfast bar was supposed to open at 6am. As at 7am, it was not open.We will never stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally great price and staff was very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there and me and my husband will definitely stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities
Over all was fair! Staff very nice and friendly! It’s the drug addicts I didn’t like!!!
Stayed 3 nights in Feb 2025

4/10 Poor

Tony

Disliked: Property conditions & facilities
Tv didn't work, people above us were loud
Stayed 1 night in Feb 2025

6/10 Okay

Marianne

Stayed 1 night in Jan 2025

10/10 Excellent

Partida

Stayed 1 night in Nov 2024

2/10 Terrible

Dylan

Business traveler
Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Staff ... and bedbugs

The staff was very kind and apologetic when I found a bedbug in my bed the last night. No discount was offered but I was moved down the hall to another room. They were throwing away mattresses during my stay, so I assume there was a recent infestation and they were dealing with it. Perhaps I was just there for the tail end of it. Nonetheless, some kind of discount would have been nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room was clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Philippe, Hollywood

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
I pulled up and they had no power. I didn't check in and still got charged
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed due to hurricane and no one made contact to advise of this
Stayed 1 night in Sep 2024