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Résidence Grand Massif - Vacancéole

3.0 star property

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December 2024
January 2025

Photo gallery for Résidence Grand Massif - Vacancéole

Balcony
Lobby
Studio with a cabin for 4 people | Private kitchenette | Stovetop, coffee/tea maker, electric kettle, cookware/dishes/utensils
Indoor pool
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Kitchen
  • Parking included
  • Outdoor Space

Explore the area

Map
Le Caton, Morillon, Haute-savoie, 74440
  • Morillon Ski Resort
    1 min walk
  • Morillon Ski Lift
    8 min walk
  • Samoens Ski Resort
    3 min drive
  • Geneva (GVA-Cointrin Intl.)
    64 min drive

Room options

View all photos for Studio with a cabin for 4 people

Studio with a cabin for 4 people | Desk, blackout drapes, soundproofing, iron/ironing board

Studio with a cabin for 4 people

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for 2-room Apartment 4 people

Desk, blackout drapes, soundproofing, iron/ironing board

2-room Apartment 4 people

  • 388 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio, 2 Twin Beds

  • 183 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Private kitchenette | Stovetop, coffee/tea maker, electric kettle, cookware/dishes/utensils

Studio, 1 Double Bed

  • 183 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2-room Apartment comfort 4 people

Desk, blackout drapes, soundproofing, iron/ironing board

2-room Apartment comfort 4 people

  • 42 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for 2-room Apartment 5 people

2-room Apartment 5 people | Desk, blackout drapes, soundproofing, iron/ironing board

2-room Apartment 5 people

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Appartement 2 pièces cabine 6 personnes

Appartement 2 pièces cabine 6 personnes | Desk, blackout drapes, soundproofing, iron/ironing board

Appartement 2 pièces cabine 6 personnes

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Similar properties

Room

B&B HOTEL Cluses Sud

Pet friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (90)
The price is $74
per night
$83 total
includes taxes & fees
Jan 6 - Jan 7
B&B HOTEL Cluses Sud

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Grand Massif - Vacancéole

3-star Morillon residence with in-room kitchenettes
Take a dip in Résidence Grand Massif - Vacancéole's an indoor pool, dine at the restaurant, or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
Résidence Grand Massif - Vacancéole offers 46 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. Accommodations at this 3-star residence have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. Televisions come with digital channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the residence include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

For a free ride to the slopes, hop on the mountain residence's complimentary ski shuttle. Résidence Grand Massif - Vacancéole helps provide the perfect winter holiday with ski storage and ski passes.

The residence offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Résidence Grand Massif - Vacancéole is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Résidence Grand Massif - Vacancéole has a restaurant on site.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free uncovered self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Stovetop

Dining

  • Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5.50 for children
  • A coffee shop/cafe
  • A restaurant

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 36-inch TV with digital channels
  • Library

Outdoor areas

  • Furnished balcony
  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board on request

Location highlights

  • In the mountains

Things to do

  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rafting nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 46 units
  • Banquet hall
  • Built in 2010
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 75
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-6 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request
Towels and bed linens and end-of-stay cleaning are not included for stays of 7 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s service fee may apply as an end-of-stay cleaning fee if guests choose not to clean the accommodation prior to check-out.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.00
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5.5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 75 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Bed sheets fee: EUR 16 per bed, per stay (or guests may bring their own)
  • Towels fee: EUR 12 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:30 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Grand Massif
Best Western House Grand Massif
Résidence Grand Massif House
Résidence Grand Massif
Vacancéole Résidence Grand Massif House
Vacancéole Résidence Grand Massif
Vacancéole Résidence
Massif Vacanceole Morillon
Résidence Grand Massif Vacancéole
Vacancéole Résidence Grand Massif
Résidence Grand Massif - Vacancéole Morillon
Résidence Grand Massif - Vacancéole Residence
Résidence Grand Massif - Vacancéole Residence Morillon

Résidence Grand Massif - Vacancéole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 78 out of 241 reviews" "
Rating 8 - Good. 107 out of 241 reviews" "
Rating 6 - Okay. 40 out of 241 reviews" "
Rating 4 - Poor. 11 out of 241 reviews" "
Rating 2 - Terrible. 5 out of 241 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

P

Traveled with family
Liked: Cleanliness, room comfort
Good 4 night stay
A good 4 night stay. Very quiet at night, great location. Kitchen OK... A little small and would benefit from an oven, other than that everything was there that we needed.
Stayed 2 nights in Apr 2024

6/10 Okay

Ksenia

Traveled with family and small children, Traveled with family
Half term, so this was very much a last minute booking. Availability was the main positive. Morillon is tiny and quiet. The pizza takeaway place La Puzza is lovely. Regarding Vacanceole Residence, very basic and not in a cute country style, but just basic. Was really surprised to be marched upstairs at checkout (before they would refund the deposit), to strip bedding, and had a towel thrown on the kitchen table and told by housekeeper to “dry the clean dishes and put them where you found them”. Breakfast abysmal. Nope. Sorry it’s not an experience to remember with fondness.
Stayed 5 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, room comfort
Excellent stay
Excellent stay . Helpful staff . Great location near the ski buses
Stayed 7 nights in Dec 2023

6/10 Okay

Gavin

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mrs C A

Stayed 1 night in Mar 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, room comfort
Nice stay
Travel from Geneva, 1 hour by shared transport, property is close to centre of village, where you can find supermarket, boulangerie, few restaurants (booking is advisable). The ski bus stop is opposite the property. The ski lift is not too far but it is just easier to take the bus.
Stayed 4 nights in Mar 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
Jones family
The hotel staff were very helpful. We arrived after a 9 hours drive hungry and the lady on reception called a number of restaurants to find one that could fit in 6 people at short notice and was near. Above and beyond.
Stayed 1 night in Jan 2023

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at a simple but well equipped property. Breakfast is spot on before a hard days skiing and the pool great to unwind in. Highly recommend
Stayed 4 nights in Mar 2022

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Stuart Brookes-

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

8/10 Good

Verified traveler

Basic apartments.
Rather basic apartments. Cheapest of furniture and fittings that can easily break and fall apart. Kitchen cramped and therr was no space for storing food as the cupboard next to the cooker was screwed shut.
Stayed 7 nights in Jan 2022

8/10 Good

justin

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Clean but Compact
The studio was spotlessly clean and well laid out. Check in was not great.
Stayed 1 night in Jul 2020

8/10 Good

Evie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Jodie

Liked: Property conditions & facilities, room comfort
Good but could be better
Room is only really suitable for max 3 days. It isn’t equipped for longer and room would be very dirty if the stay was longer as the carpet doesn’t get hoovered/clean during the stay. No basics in room ie washing up liquid, salt, pepper. Good location and stay if you just want a 3 days ski trip.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location was good, rooms clean and modern. Could have offered fresh towel and linen changes every few days
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean and warm. However the swimming pool was too cold.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with fabulous views
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Massif
Nice little place, comfortable rooms, good service, and a good prices. We were less than ten minutes walk from the bottom of the ski lifts, and the local food was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We enjoyed a long weekend in Morillon Village and our stay at the Vacanceole was as we expected. Rooms were spacious and clean and the staff were very friendly and helpful. The kitchenette was as in the pictures but do not expect to be able to really cook in the rooms - cups of tea and porridge in the morning was really the limit. This did not bother us as we ate out but be aware! We walked to the ski lift each day (about a 10 minute walk) but the ski bus did stop close by and ran frequently. Ski hire, small supermarket and restaurants all close by and very good.
Stayed 3 nights in Feb 2018

4/10 Poor

Steven

Liked: Cleanliness, staff & service, room comfort
Not going back
Please be advised of the following: a. hotel front and back doors locked until 1630, nobody at front desk until that time. you wait in your car until staff arrive b. fire alarm missing in main hallway c. must advise day before if you want breakfast. d. lift not working, you will have to take suitcases up the stairs e. linens strewn in hallway f. The wifi system has blocks on many ports, so you will not be able to use a VPN On the positive, plenty parking at hotel, easy walk to ski lifts, hotel is clean and service is fine.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room had been used by smokers
Stayed for four nights and couldn't wait to leave as everything in room smelt of smoke should not advertise as non smoking hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient base for weekend skiing, no charge for swimming pool access

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, room comfort