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Morne-A-l'Eau Vacation Packages

Everything for the property is fine. It was just that I could not make the trip and be there and I was trying to get reimbursed through Expedia and I don’t believe that happened. We were completely flummoxed by delay from Washington to Atlanta and that messed up the entire trip. I would love to be reimbursed because we weren’t able to stay at this site.

Property was

My stayed as very short , but the accommodation was very comfortable and cleans . The buffet is very excellent and the staffs are very kind and helpful. Highly recommended one if the best hotel in Guadeloupe is 100%

It was as lovely as the photos. Great location. Only let down by restaurant being closed for dinner.

Everything was great

Good staff, mountainous area. Near many beach and restaurant. Remember to put lotion repels mosquitoes

Room was good. Check was lengthy as clerk at desk finally greeted us after a 12 min wait because she was consulting with her colleague (supposedly). The coffee maker was disgusting as a filter had been left in it for what I think was weeks. Showed the clerk but all she did was take a pic. Never sent anyone to come clean it so was unusable. The whole inventory process was super lengthy. 3 pages of making sure everything was in the place even the deco on the wall. Don’t think that is for the clients to do but a staff job. Other than that I guess our stay was adequate

Check in and out was excellent and well organised and the apartment was clean and tidy. However, there was a lot that could have been improved in the apartment and within the complex. The washing machine didn't work, and there were no basic commodities for us to use. We got 1 spare toilet roll for a 10 day stay, no dishwasher tablets,(or detergent for the washing machine) no dishcloth or plug in the kitchen sink, no basics like salt and pepper and oil for cooking. The fridge was very old and had no door on the freezer compartment. The lounge seating was really uncomfortable and if there were more than 2 people staying there wouldn't be enough for everyone. There were no comfy chairs on the balcony, just hard dining chairs. The complex is very run down (I winced every time we walked up the rickety stairs to the apartment!) but the pool and beach were nice.