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Quality Inn Greeneville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Greeneville

Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking | Pillowtop beds, individually furnished, desk, iron/ironing board
Exterior
Standard Room, 2 Double Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap
Fitness facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3160 E Andrew Johnson Hwy, Greeneville, TN, 37745
  • Greeneville Community Hospital East
    3 min drive
  • Niswonger Performing Arts Center
    6 min drive
  • Andrew Johnson National Historic Site
    6 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    48 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 254 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hampton Inn Greeneville

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (348)
The price is $187
per night
$226 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn Greeneville

About this property

Quality Inn Greeneville

Greeneville hotel with free breakfast
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and RV/bus/truck parking. Housekeeping is available on request.
Quality Inn Greeneville offers 55 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn Greeneville is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Greeneville
Quality Inn Greeneville
Greeneville Jameson Inn
Jameson Inn Greeneville
Quality Inn Greeneville Hotel
Quality Inn Greeneville Greeneville
Quality Inn Greeneville Hotel Greeneville

Quality Inn Greeneville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 105 out of 384 reviews" "
Rating 8 - Good. 121 out of 384 reviews" "
Rating 6 - Okay. 68 out of 384 reviews" "
Rating 4 - Poor. 50 out of 384 reviews" "
Rating 2 - Terrible. 40 out of 384 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the complaints I read from before were true. No one ever at the desk. Except at night. The night shift woman was always there and very friendly and helpful. But after she left the desk was empty. The picture of the hotel on this sight looks great. But add a couple dumpsters and broken office chairs and it would be more accurate. And the pool wasn’t open, looked like it hadn’t been for awhile. Just a pool vacuum sitting in the shallow end. Sadly, this seems like a nice hotel that has gotten run down and doesn’t seem to be cared for.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable rates and clean rooms!
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Industry Failures
Had handicap accessible room which was not user friendly. Had a rack to hold clean towels but not any hooks to hold used towels that would be reused. Had a tub with bars for a mobile handicap but not useable for a person that is pretty much wheelchair bound. My wife can not get in a tub to shower. We were there for 3 days and couldn’t take a shower. I hand washed her. Should have a roll-in shower with a seat that those that can get out of a wheel chair. Should have a slide door that doesn’t close by itself and get person caught trying to open or close the door. Pocket door would solve the challenge. Didn’t have towel holders in the sink area. Learn your business, you and most of your competitors have no idea how to serve a handicap person. The breakfast area is too small with cheap chairs n tables, just like your competitors. Items are either never filled or emptied in time. Learn your business. Not enough waste containers and usually not in the proper places- another example of no common sense. I suggest try staying in a unit and look at it from a user point of view. Listen to the customer like most others don’t because you want to keep cost down and not serve the customer. This is an industry issue. Also, organize the breakfast area in a flowing matter not a place with breakfast stuff in it. Also tubs need non slippery material surface to prevent the possibility of falling, not a mat but non slippery surface. I also realize no one will pay attention.
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I'll start out by saying that the room was clean when we arrived and the man who checked us in was cordial. However, the drain for the sink was really slow the night we checked in and wouldn't drain at all the next day. When I told the lady at the front desk she looked around and then handed me a jug of drain cleaner and said there was no one there to fix the problem. I declined the drain cleaner and went back to the room. I took the drain apart and got rid of the clog, which looked like hair and potting soil. That evening, I went back to the desk and told the lady that nothing had been done to my room and that they didn't even empty the trash cans. Her reply was that I had not requested that my trash be picked up. I may be old fashioned, but I thought that cleaning a room, making the bed and taking away the trash was part of the perks for paying $110 a night for a room. There were also issues concerning no eggs and sausages on the second morning there. In their defense it was 8:00 A.M. and I should know if I want something to eat while I am on vacation, I should get up earlier and beat the morning rush. When booking the stay, I saw the beautiful pictures of the pool and was looking forward to spending time there. However, as you can see by the pictures I posted, they are completely different. Again, in their defense, if I had asked if they would fill up the pool, remove the hoses and put out chairs during the 3 days I was there they probably would have.
Stayed 3 nights in Aug 2024

10/10 Excellent

George

Stayed 1 night in Jul 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a very nice, spacious room with a king bed. It turned out to be a handicap-enabled room, and it was very clean. Bed was nice and comfy. My only issue with our room was the tub/shower, which had many chips in the enamel and a dirty shower curtain. The breakfast was an acceptable hot/cold buffet. It was not actively attended, and, when I there, the eggs and sausage were almost empty. After about 15 minutes, someone came and re-filled the chafers. So, overall, this place is a solid 4 out of 5. A few improvements could easily raise this rating.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT FRONT DESK STAFF. Both of the ladies are kind, warm and understanding. Thank you!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business teip
I was in town for a conference. This was an enjoyable stay, 4 miles to my event. I slept fine.
Stayed 2 nights in Jun 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Will

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was good and the rooms were very clean
Stayed 1 night in Jun 2024

4/10 Poor

LYNN

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We were extremely dissatisfied with the "hot breakfast". The scrambled eggs were reconstituted sitting in a pool of water. After pressing the eggs between 2 napkins to absorb the wetness they were still worse than horrible and inedible. The sausage wasn't much better but at least could be tolerated. Thank heavens there was packaged yogurt and a waffle maker. In addition one of the upholstered chairs in the room was soiled with god knows what and the AC shut down. There was no quality at this Quality Inn!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Traveled with group
Friendly staff, clean, good breakfast
Stayed 2 nights in Jun 2024

6/10 Okay

Vicki, Rome

Stayed 1 night in Jun 2024

2/10 Terrible

kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again.
Our overall experience was poor. The front desk was rarely manned. We waited anywhere from 5-20 minutes for someone to come to the desk for service. The room was dirty. There were cloths hidden behind the furniture from previous guests and a dead bug in the ice tray on the counter. HVAC in the room performed poorly. Another person in our party stayed in an adjoining room. It had a broken door handle on the bathroom door making the door unable to be closed. There was a complete lack of attention to detail throughout the property.
Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveler
Lots of noise due to remodel and cleaning…odd that it was happening so late at night. Staff was ok
Stayed 1 night in Apr 2024

8/10 Good

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Ice machine out of order. Staff not very friendly or available.
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

alan

Traveled with family
Liked: Cleanliness, staff & service
It was a ok place, a little noisy. You could hear room to room talking and tvs
Stayed 1 night in May 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was positive
Stayed 3 nights in May 2024

6/10 Okay

Nancy

Traveled with group, Traveled with family
Liked: Staff & service
We had a nice stay, breakfast was ok. The staff at check-in were very nice.
Stayed 4 nights in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. The hotel was very clean and well kept. The only thing I can say with any dislike was the bed was SO Hard and the breakfast as - not very appetizing. Other than that the hotel met our needs.
Stayed 1 night in May 2024