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Quality Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites

Lobby
Front of property - evening/night
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Indoor pool
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Manley Plaza
    2 min walk
  • Cherokee Crossing
    13 min walk
  • Morristown Plaza
    3 min drive
  • Morristown, TN (MOR-Moore-Murrell)
    4 min drive

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

Pool
Breakfast included
Pet friendly
Kids pool
4.3 out of 5, Excellent, (1077)
The price is $97
per night
$113 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus Morristown Conference Center Hotel

About this property

Quality Suites

Morristown hotel with coffee shop/cafe
An indoor pool, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Quality Suites offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Suites features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Quality Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 428 reviews" "
Rating 8 - Good. 120 out of 428 reviews" "
Rating 6 - Okay. 65 out of 428 reviews" "
Rating 4 - Poor. 59 out of 428 reviews" "
Rating 2 - Terrible. 78 out of 428 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
Stayed 2 nights in Aug 2024

10/10 Excellent

BARRY, ARCHDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the greatest
The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Traveled with group
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Stayed 2 nights in Jun 2024

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Sydney

Stayed 1 night in Jun 2024

2/10 Terrible

Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but needs a good cleaning/update
Stayed for a basketball tourney so thankfully the room did not need to be used much. The comforter had cigarette burns in them, the pull out sofa was not usable due to it being stained so badly. Stains all in the floors. The staff was nice, just needs a lot of updating/cleaning.
Stayed 1 night in May 2024

10/10 Excellent

Aimee

Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, room comfort
It was absolutely horruble the lady at fesk was cursing the customers when they walked away and telling us all kinds of bad things and a man had fied there that morning he was left with door open and it was just thr worst thing ever made my whole week terrible
Stayed 1 night in Jan 2024

6/10 Okay

EUNICE

Stayed 1 night in May 2024

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kristina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The maintenance around the property is rather poor from the exterior down to the rooms. Broken tiles in the elevator, caulking slathered around the tub without even sealing the tub. Paint chipping off the wall above your head as you shower. My room smelled of mens cologne when I walked in and the toilet paper roll was less than half full meaning they didn’t even bother to put a new roll on even though it was sitting right there. Rather disappointing compared to other Quality Suites I have stayed at in TN. Breakfast also was extremely limited to egg Pattie’s, toast and one flavor of yogurt basically.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudio

Stayed 7 nights in Apr 2024