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Protea Hotel by Marriott Mossel Bay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Mossel Bay

Exterior
Balcony view
54-cm LCD TV with satellite channels, TV
Garden
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Corner Of Church And Market Street, Mossel Bay, Western Cape, 6500
  • Dias Museum
    1 min walk
  • Diaz Musuem
    2 min walk
  • Mossel Bay Harbour
    4 min walk
  • Mossel Bay Aerodrome (MZY)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Harbor View

Room, 1 King Bed, Balcony, Harbor View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Twin Beds

  • 200 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony, Harbor View

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 Bedroom, Balcony, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 Queen Bed

  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Protea Hotel by Marriott Mossel Bay

4-star Mossel Bay hotel with 2 bars/lounges
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Other amenities include a fitness center, a conference center, and self parking. Housekeeping is available on request.
Protea Hotel by Marriott Mossel Bay offers 38 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 54-cm LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Mossel Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Protea Hotel by Marriott Mossel Bay features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, a meeting room, and coworking spaces. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an area shuttle within 40 km and an airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Protea Hotel by Marriott Mossel Bay has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Cafe Gannet Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Inverroche Gin School - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Casino shuttle (surcharge)
  • Self parking on site (ZAR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Gannet Restaurant
  • Inverroche Gin School

Things to do

  • Gym
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1846
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 380 per person (one way)
  • Self parking fee: ZAR 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Mossel Bay Protea Hotel
Protea Marriott Mossel Bay
Protea Mossel Bay
Protea By Marriott Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel
Protea Hotel by Marriott Mossel Bay Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel Mossel Bay

Protea Hotel by Marriott Mossel Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 225 reviews" "
Rating 8 - Good. 85 out of 225 reviews" "
Rating 6 - Okay. 27 out of 225 reviews" "
Rating 4 - Poor. 4 out of 225 reviews" "
Rating 2 - Terrible. 2 out of 225 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dimitrios

Stayed 1 night in Mar 2024

10/10 Excellent

Frank, Fairhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

MARK

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tomoko

Liked: Property conditions & facilities
The bedding was excellent quality!!
Stayed 2 nights in Feb 2024

8/10 Good

Dee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Route - Mossel Bay
The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Mossel Bay
Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time thank you very much
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a short stay!
Stayed 1 night in Jan 2024

10/10 Excellent

asiphe

Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be better!
Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.
Stayed 1 night in Oct 2023

8/10 Good

Kyle

Stayed 1 night in Oct 2023

10/10 Excellent

STEPHEN

Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is there 24/7. Keeps us aware of any crimes within the perimeter.
Stayed 1 night in Feb 2023

10/10 Excellent

Maureen

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Barry, Basingstoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very noisy child a few doors away and the noise travelled across the marbled floors. We are at the hotel and tbh the food was the worst we have experienced on our trip. The room and bed were nice. Nice view over the harbour. The wardrobe was cheaply made and looked like it was about to fall over

4/10 Poor

Robin

Stayed 1 night in Dec 2022

10/10 Excellent

Modesta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late and in the rain. We were greeted at reception by a super member of staff who offered us a glass of sherry. The room was fantastic and comfortable. We opted for dinner at the hotel restaurant which was absolutely delicious. In the morning another friendly staff member at reception gave us free tickets to a local museum.
Stayed 1 night in Jun 2022

10/10 Excellent

Patrick

Stayed 1 night in May 2022

10/10 Excellent

cATHERINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the hotel was excellent. The staff were very helpful and friendly. The hotel was modern with great facilities. The room was delightful, spacious and modern with a superb bathroom. We had a balcony with lovely views of the ocean. The restaurant was very good and the food was delicious.
Stayed 3 nights in Jan 2022