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Motten Vacation Packages

We booked two superior apartments, told to be modern and have a great view. They were also said to be on the first floor, according to their own website. When we arrived, we were assigned two completely different apartments. One on the ground floor, with a view of bushes and people passing by just outside the windows. And with really dirty carpets.. and the other one was on the third and topmost floor, hot as hell when we arrived, and with a good view if you opened the roof window and leaned out just in the right angle. Both were dirty and absolutely nothing like the pictures and descriptions online. We were really, really disappointed as we had looked forward to this stay. We also told the man in the reception that one of the curtains were missing in the downstairs apartment. He said he would come check it out, as people could walk by and look straight at the beds if they wanted to. But he never showed. So we had to cover it with a bedsheet. The only positives were good beds and an ok breakfast.

Slightly older hotel, dark woods used throughout. Room was generally ok. Fridge is available, ironing board available from reception, bed and pillow were comfortable. Staff at bar and restaurant were helpful, foot options were good. However! I was not impressed with house keeping. They appeared not to want to replace the free water bottle in the room if just a little is left in the bottom of previous one OR if you have your own bottle of water in the room. Very strange. The room (308) had slight damp smell potentially from previous water leak in bathroom area.

My daughter stayed in this room. Only issue was street noise

Stayed for two nights and thought it was great! Beds very comfortable and no issue checking in or out. Didn’t eat at the property.

All was good

Room was great, very quiet and very comfortable. Modern with USB ports. Very clean. Hotel was modern and clean and very convenient close to airport. Breakfast was excellent with hot and cold and lots of variety. We would definitely stay here again.

Very helpful staff All great thank you

Ashraf the front desk agent saved the day! Our original room had a few issues and he empathized kindly and even had assisted us to a different room which was much better. He is a gem and has excellent customer service! He saved our Oktoberfest visit and should be a manager with how well he handled the situation. The hotel gets a 10/10 from me because of him. :)