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Great location with the next tram stop in a walking distance; a really cosy hotel at a reasonable price. Very helpful and friendly staff, clean room and comfortable beds! Acceptable food choices if you take a morning bite!

The only reason I gave this hotel 4 instead of 5 stars is the room layout. Otherwise, the hotel is exceptional. The property is beautiful, the staff is outstanding, and our stay was wonderful. We stayed in a Premier Room with stunning Matterhorn views. It was immaculate and featured dual sinks, a separate toilet, a soaking tub, steam shower, and sauna. The layout, however, could be improved. The vanity has very little counter space because the raised sinks occupy most of it. The soaking tub, located at the foot of the bed, prevents the balcony door from opening fully and blocks access to the steam shower and sauna when open. The desk is too close to the bed, so if someone is seated there, it's difficult to reach the closet or room entrance. We also noticed that sound insulation seemed limited, as hallway and neighboring room noise was easily heard. Despite these issues, this is a beautiful hotel with exceptional service. Better room functionality and soundproofing would make it an easy 5-star stay.

Wonderful staff, amazing chateau, lovely and quiet, beautiful breakfast and fabulous surroundings.

Canapé lit très mou. Ce n'était pas explicite lors de la réservation. Nous étions plusieurs au bas de l'immeuble a ne pas trouver le mail pour accéder a l'immeuble. Pas de savon dans la salle de bain. Propreté très mitigée

Perfectly located, clean, great staff, fantastic suite. Highly recommended.

We stayed in the ‘new’ block which is separate from the main hotel and the room was great - comfortable large bed, great bathroom and strong air-con which we needed due to heatwave. Lovely hotel with an excellent breakfast - parking was very steep at 30 CHF but there was also an option to park in the large public car park opposite free of charge.