*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.
The Hermitage Hotel Mount Cook is a smoke-free property.
- Coffee/tea in common areas
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Porter/bellhop
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- ATM/banking
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 164
- Garden
- Multilingual staff
- Fireplace in lobby
- Off-street parking
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Free area shuttle
- Snack bar/deli
- Laundry facilities
- Playground on site
- Refrigerator (on request)
Room Amenities
The Hermitage Hotel Mount Cook offers 164 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.
- Television
- Wheelchair accessible
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Soundproofed rooms
- Refrigerator (on request)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Low-height counters/sink
- Grab bar - near toilet
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Alpine Restaruant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Panorama Room - Onsite restaurant. Reservations are required. Open daily.
Snowline Bar - Onsite bar. Open daily.
Sir Edmund Hillary Cafe - Onsite café. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Rollaway bed fee: NZD 28.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Car required
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for lunch
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for NZD 28.0 per night.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
A car is required for transportation to and from this property.
Contactless check-out is available.
Hotel Names
- Hermitage Hotel Mount Cook
- Hermitage Mount Cook
- The Hermitage Mount Cook
- The Hermitage Hotel Mount Cook Hotel
- The Hermitage Hotel Mount Cook Mount Cook
- The Hermitage Hotel Mount Cook Hotel Mount Cook
Awards & Affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Qualmark Sustainable Tourism Business Award
National Rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Hotel Reviews
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