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Sonesta Simply Suites Philadelphia Mount Laurel

2.5 star property

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Photo gallery for Sonesta Simply Suites Philadelphia Mount Laurel

Fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, iron/ironing board, free WiFi
Room amenity
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
4000 Crawford Pl, Mount Laurel, NJ, 08054
  • Coco Key Water Resort
    ‪4 min drive‬
  • Cherry Hill Mall
    ‪6 min drive‬
  • Funplex
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(88 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (One Bedroom)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed (One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 1,000 reviews
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About this property

Sonesta Simply Suites Philadelphia Mount Laurel

Mount Laurel hotel close to Coco Key Water Resort
This hotel features a 24-hour fitness center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a front-desk safe.
Sonesta Simply Suites Philadelphia Mount Laurel offers 123 accommodations with washers/dryers and coffee/tea makers. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Mount Laurel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Sonesta Simply Suites Philadelphia Mount Laurel features a 24-hour fitness center, barbecue grills, and laundry facilities. Wireless Internet access is complimentary. This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary uncovered self parking is available on site.

Sonesta Simply Suites Philadelphia Mount Laurel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay), plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Philadelphia-Mt.
Candlewood Suites Philadelphia-Mt. Hotel
Candlewood Suites Philadelphia-Mt. Hotel Laurel
Candlewood Suites Philadelphia-Mt. Laurel
Candlewood Mount Laurel
Candlewood Suites Mount Laurel
Candlewood Suites Philadelphia - Mt. Laurel Hotel Mount Laurel
Mount Laurel Candlewood Suites
Candlewood Suites Philadelphia-Mt. Laurel Aparthotel
Candlewood Suites Philadelphia-Mt. Laurel Mount Laurel
Candlewood Suites Philadelphia Mt. Laurel
Candlewood Suites Philalphia
Sonesta Simply Philadelphia Mount Laurel
Candlewood Suites Philadelphia Mt. Laurel
Sonesta Simply Suites Philadelphia Mount Laurel Hotel
Sonesta Simply Suites Philadelphia Mount Laurel Mount Laurel

Sonesta Simply Suites Philadelphia Mount Laurel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 348 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 185 out of 1003 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Angela, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay. It is just that, "Simply Sonesta" The hotel was clean, but definitely needed upgrades. I am an advocate for Sonesta, but not sure if I would stay at this location again, if I have other similar options.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Shower Issue / Run Down But Ok Otherwise

The elevator was broken but I knew that from other reviews. I was pleased that the front desk person waived a $250 security charge to make up for the elevator situation. The property is run down and there were a lot of trash bags in the hallways as other guests mentioned online. I wasn’t going to spend much time there so it was ok for my purposes. I was quite disappointed when barely any water came out of the shower head when I went to take a shower on the morning of departure. I had to plug the tub drain with a face towel to take a bath and it took a while to fill the tub. This delayed my exit. The bed was comfortable, my room was quiet, the air conditioning worked and my room was clean. Apparently this is no longer a corporate location and is privately owned.
Stayed 1 night in May 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did a good job accommodating since the elevator was out. But the only.problem i had was i uncomfortable with them chexking me in and speaking in there tongue. I appreciate them but when u have guest chexking in and everyone speaks english that should what u speak cause then ppl wonder what u r aaying or if u r talking about them and all that.
Stayed 5 nights in May 2025

2/10 Terrible

Ji

Disliked: Cleanliness, property conditions & facilities
There were baby roaches in the room
Stayed 2 nights in May 2025

2/10 Terrible

Melissa

Stayed 6 nights in May 2025

4/10 Poor

Debra J, Altoona

Disliked: Amenities, property conditions & facilities
Smell in room. Website pics were alot nicer than reality
Stayed 1 night in May 2025

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
People were nice but the room smelled like smoke. Hallways were Dirty and smelled like weed.
Stayed 2 nights in May 2025

6/10 Okay

glenn

Disliked: Cleanliness, staff & service, property conditions & facilities

Keep looking.

It was easy to see why it was so cheap. I don’t recommend this place.
Stayed 1 night in May 2025

2/10 Terrible

Emilie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was disgusting! I fled from it. Dirty, broken elevator, garbage everywhere, smelly, outdated. I couldn’t even sleep the one night we had no choice but to stay. Took our things and left asap.
Stayed 2 nights in May 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff are nice. But this location is very run down. The elevator did not work. The carpet was stained. There was a leak in the hall with a trash can collecting water. The entire hallway had water stains on the ceiling. There was a weird smell. The bathroom in my room looked like it had maybe been wiped down, but not cleaned. There was dirt and hair in the tub. There were layers of dried sprinkles next to the toilet. You could see where the mop barely swiped across the front. There were dirty hand prints on the bathroom door. The chair had a hand print on it, so I know that wasn't even wiped down. This is literally the worst place I have ever stayed. But I guess you get what you pay for. Although, the motel across the street looked nicer.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a last minute, unanticipated stay. I was impressed overall. Quick check in and very clean room. I will consider this as an option if I need to stay in the area again.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Karen approved

I am always greeted by the lovely beauriful Afaf. She is so nice and friendly.. i really like her a lot. I come often to area to see my son. The rooms are always clean and the room has a little full kitchen . I highly reccomend this place.
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Disliked: Staff & service, amenities
Wasn’t able to stay because of 100% occupancy and wasn’t able to get a refund. Front desk lady was very rude and made me never want to use this property.
Stayed 1 night in May 2025

8/10 Good

Mahlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Omar

Stayed 1 night in May 2025

2/10 Terrible

todd

Disliked: Cleanliness, staff & service, property conditions & facilities
horrible mold filled room
Stayed 2 nights in May 2025

10/10 Excellent

Madisen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good nice place to stay
Stayed 1 night in May 2025

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival , the front entrance was not clean, front desk check-in smelled like cigarette smoke and trash. I was informed the elevator was broken and I was on the third floor, which wouldn’t be a problem if I didn’t have alot of stuff. The room was very dirty, smelled like cigarettes and cat pee. It was too much of a hassle to switch hotels due to the fact it was late and we had a funeral in the morning. I had to go buy cleaning supplies and air fresheners to tolerate it. The smoke detector was missing also. Would not stay again, pictures on website are very misleading!
Stayed 2 nights in Apr 2025

6/10 Okay

charles

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay at the hotel was very poor service when I got there on Saturday morning the receptionist was very very helpful very satisfied but the condition of the hotel is very poor dirty the floors were not vacuumed garbage bags in the hallway and had not been picked up all night.
Stayed 1 night in Apr 2025

8/10 Good

Vasti, Philadelphia

Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Stayed 1 night in Apr 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very disappointed that the elevator was not working and we were forced to climb a couple flights of stairs to our room - very inconvenient after recent ankle surgery. And there was a lot of noise, speeding traffic and shady characters (drug dealing?) in the parking lot.
Stayed 2 nights in Apr 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Do It!

I was told the elevator was out of service, the room I booked was on the 3rd floor only,...switched my smaller room to 1st floor without compensation...room was filthy, bed not made, trash can overflowing, returned to front desk to be given a 2nd room that had a horrible odor so I sprayed disinfectant Lysol...when I opened the closet the smell was even stronger...someone has urinated in two towels, folded them up, and placed them on the top rack...I removed them with a trash can liner and took them to the front desk...I will NEVER stay there again...This property has changed and gives Sonesta a bad reputation!!! NEVER AGAIN!!!
Stayed 1 night in Apr 2025