6/10 Okay
Cathrine
Traveled with family
Aug 23, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival we learned they over booked the room that we reserved, so they upgraded us which was nice. The staff were friendly but not very informative. We were not told breakfast times until we asked multiple times. When we made it to our room my first impression was it was nice with plenty of space but upon further inspection it wasn’t very clean. There was blood on the shower curtain in the second bathroom, the carpets throughout needed a good steam cleaning as they were stained everywhere and sticky. All of the cabinets in the cabinets and drawers in the kitchen needed to be wiped and cleaned inside, as well as both vanities in the bathrooms. One of the doors on a kitchen cabinet was hanging on by one screw. The sheets and blankets were clean and smelled freshly washed and the beds were comfortable. The pillows on the other hand were stained and smelled horrible. Also they are feather pillows and offered no support. We had to make a noise complaint for the guests above us twice. They partied until about 3 am and their kids ran back and forth until about midnight. I love the idea of the apartment style room and it fit our family very well but overall the cleanliness could have been a lot better.
Cathrine
Stayed 1 night in Aug 2024