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MainStay Suites Mt. Laurel - Philadelphia

2.5 star property

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Photo gallery for MainStay Suites Mt. Laurel - Philadelphia

Exterior
Lobby
Fridge, microwave, stovetop, coffee/tea maker
2 Bedroom Suite | Iron/ironing board, free WiFi, bed sheets
2 Bedroom Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
450 Century Pkwy, Mount Laurel, NJ, 08054
  • Coco Key Water Resort
    ‪11 min walk‬
  • Moorestown Mall
    ‪3 min drive‬
  • Cherry Hill Mall
    ‪5 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Queen Suite

Studio Queen Suite | Iron/ironing board, free WiFi, bed sheets

Studio Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite

  • Sleeps 4
  • 3 Queen Beds

Studio Queen Suite Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonesta Simply Suites Philadelphia Mount Laurel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (1006)
The price is $81
per night
$93 total
includes taxes & fees
Mar 3 - Mar 4
Sonesta Simply Suites Philadelphia Mount Laurel

About this property

MainStay Suites Mt. Laurel - Philadelphia

Hotel in Ramblewood
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a 24-hour front desk. Self parking is free. Other amenities include express check-out. Housekeeping is available on request.
MainStay Suites Mt. Laurel - Philadelphia offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
This hotel offers access to a 24-hour business center. This Mount Laurel hotel also offers a fitness center, express check-out, and an elevator. Complimentary self parking is available on site.

MainStay Suites Mt. Laurel - Philadelphia is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites
Philadelphia Executive Suites
MainStay Suites Mt. Laurel Philadelphia
TownePlace Suites by Marriott Mt. Laurel
MainStay Suites Mt. Laurel - Philadelphia Hotel
MainStay Suites Mt. Laurel - Philadelphia Mount Laurel
MainStay Suites Mt. Laurel - Philadelphia Hotel Mount Laurel

MainStay Suites Mt. Laurel - Philadelphia Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 498 reviews
Rating 8 - Good. 106 out of 498 reviews
Rating 6 - Okay. 81 out of 498 reviews
Rating 4 - Poor. 55 out of 498 reviews
Rating 2 - Terrible. 119 out of 498 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamera

Stayed 1 night in Nov 2024

6/10 Okay

Ara

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Extended stay with mini kitchenette was convenient however the clientele was not expected. Was used for low income housing and emergency living. Should not be advertised as it was. Constant noise, cars, doors, kids, babies crying, people yelling.
Stayed 1 night in Oct 2024

2/10 Terrible

Tyrelle

Stayed 2 nights in Aug 2024

2/10 Terrible

Jashua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty and unsatisfactory I wouldn’t recommend anyone stay there people were sitting on my car and very disrespectful I will never stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Marshall

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you do the hotel thing often. This one is for you.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Migdalia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we checked in and opened the drawers in the bedroom roaches came out. We then walked around the bathroom to see the previous tenants clothing hanging on the back of the door. The shower wasn't cleaned, we saw people's hair in the shower. The bed in the master bedroom was broken. if you sat on the left side of the bed the right side went up in the air. Behind the door had blood on them and numerous fingerprints as if they were never cleaned. The doors didn't close all the way. We even went to Walmart to buy roach spray because it was disgusting. Downstairs in the lobby and outside there are numerous suspicious people walking around and roaming, making it very uncomfortable/ especially to stay with a child. When bringing these concerns up to the hotel, they never offered an apology or anything to fix our concerns. We could not stay the night with these conditions and had to book another hotel because it was just that bad. Do not recommended this place!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Nakia

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had the 2 bedroom suite and we loved it the beds are queen size and you still have a nice size sofa bed. Full size fridge and stove and a microwave. This room is great. The staff is polite and willing to help you. The only downside is no pool or breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vijayendranarayana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to the outside old not lock. The inside doors had no handles. The room had holes in the walls. The sink was held together with duct tape. The drawers were broken. We left when we saw the cockroaches on the walls. We did not stay and had to cancel some of our plans since it was 830pm
Stayed 2 nights in Aug 2024

4/10 Poor

VINCENT

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Shabella

Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Emel

Traveled with family
It was a bit dirty. If you can tolerate it, a good place to stay in
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

lethem

Disliked: Staff & service, property conditions & facilities
poor customer service
Stayed 1 night in May 2024

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay somewhere else…
The room needs attention. The condition was poor. The kitchen area had an odor, the walls in the room were marked up, the doors were scratched, the were 3 remotes for the TV’s and only one had batteries, there was a screw sticking out of the door. I wasn’t asked to provide a credit card for incidentals, thankfully I’m not worried about me and my guests destroying the property but maybe consider taking incidentals from the other guests you let stay there. Overall, needs a lot of attention and maintenance. Thankfully the beds were clean. The parking lot and clientele were sketchy. Witnessed a drug deal right in front of the front desk outside. Probably wouldn’t stay here again but it’s sad because the property has potential.
Stayed 1 night in Jun 2024

8/10 Good

Anna

Liked: Staff & service
The staff was friendly and helpful. The room wasnt what i expected. And i was asked if the 1st floor was fine, but i didnt expect the walking at midnight. The a/c was on and i notice a slight odor. I turned in off and the room was freezing. I was extremely tired so I didnt complain as its was only for a night.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place ever. Friendly and accommodating people. Best management and up to date clean rooms. I would recommend mainstay for any occasion
Stayed 1 night in May 2024

10/10 Excellent

Christine

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place EVER
Mainstay had the best employees ever. The managers are the best and completely reasonable. They make sure all of your needs are taking care of at all times night or day. The rooms are extremely clean and beds are comfortable. I would recommend mainstay to anyone for any occasion. They are equip to handle all your needs. Business or pleasure. Hands down the best extended stay I’ve ever been too.
Stayed 1 night in Jun 2024