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Grand Resort Hotel - Mt Laurel - Philadelphia

3.5 star property

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Photo gallery for Grand Resort Hotel - Mt Laurel - Philadelphia

Lobby
Breakfast area
Lobby
Seasonal outdoor pool, sun loungers
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included
$145
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
915 Route 73, Mount Laurel, NJ, 08054
  • Place, Coco Key Water Resort
    ‪2 min walk‬
  • Place, Cherry Hill Mall
    ‪2 min drive‬
  • Place, Funplex
    ‪6 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(31 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room, 2 Queen Beds

7.0 out of 10
Good
(21 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(13 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Resort Hotel - Mt Laurel - Philadelphia

3.5-star hotel in Ramblewood
A 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Grand Resort Hotel - Mt Laurel - Philadelphia offers 279 air-conditioned accommodations with iPod docking stations and safes. 65-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Grand Resort Hotel - Mt Laurel - Philadelphia features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Art Deco hotel also offers multilingual staff, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Grand Resort Hotel - Mt Laurel - Philadelphia is a smoke-free property.

Social Lounge 365 - This bar serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Social Lounge 365

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel ML
Hotel ML Mount Laurel
ML Hotel
ML Mount Laurel
The Hotel ML
Grand Resort Hotel
Grand Mt Laurel Philadelphia
Grand Resort Hotel Mt Laurel Philadelphia
Grand Resort Hotel - Mt Laurel - Philadelphia Hotel
Grand Resort Hotel - Mt Laurel - Philadelphia Mount Laurel
Grand Resort Hotel - Mt Laurel - Philadelphia Hotel Mount Laurel

Grand Resort Hotel - Mt Laurel - Philadelphia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 683 reviews
Rating 8 - Good. 172 out of 683 reviews
Rating 6 - Okay. 77 out of 683 reviews
Rating 4 - Poor. 53 out of 683 reviews
Rating 2 - Terrible. 77 out of 683 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
The stay was ok . However, not sure if the cleaning staff cleaned the toilet because there was dried uranium around the back of the seat cover. Also, there was a used hair tie with hair on the carpet near the desk. I assume that the carpet was not vacuumed.
Stayed 1 night in Jul 2025

10/10 Excellent

Afia

Stayed 1 night in Jul 2025

6/10 Okay

Lacey, Berlin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff, limited amenities, no breakfast, no dinner on Mondays
Stayed 1 night in Jul 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service
My room ac was not working properly
Stayed 1 night in Jul 2025

10/10 Excellent

sankari

Liked: Cleanliness, staff & service, property conditions & facilities
Decent facility
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was well. I would return. Pool is family friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

Dani

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check-in, beautiful lobby, nice pool, comfortable atmosphere. Only one working elevator on a busy holiday weekend but overall a nice stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Esmeralda

Stayed 2 nights in Jul 2025

2/10 Terrible

Andre

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was okay but the staff there wasn’t. Particularly the manager. She ruined the holiday stay for my self and another family because of her nasty attitude. She failed basic knowledge of customer service when she approached guests at the pool and started an unnecessary confrontation because she was not prepared and had a nasty attitude. She needs to be reminded that you get the energy that you put out there and that in the end the customer is right. I would never want to go back
Stayed 2 nights in Jul 2025

8/10 Good

William

Stayed 1 night in Mar 2025

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The couch had rips the mattress was extremely uncomfortable it was overpriced
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good at all

We got there and the rooms temperature stayed at 78 degrees when the thermostat was set to “65”. Sheets were stained. There was a yellow big stain and multiple stains on all sheets. Told them about it and maintenance came and told us we’d switch rooms. We waited an hour and heard nothing back. Eventually we switched rooms. The next room was slightly cooler. But the bathroom was DIRTY. Hairs on the walls. Stain on the toilet. Rusted shower head. The water pooled the entire stay. We had already spoken to them at least three times in regards to the previous room. To wait another hour or more to switch? We couldn’t. We had things to do. Wi-Fi barely worked as well. One member of staff was friendly but maintenance around there really needs to be done.
Stayed 3 nights in Jun 2025

4/10 Poor

Shane

Ac was bad
Stayed 1 night in Jun 2025

2/10 Terrible

Jacquelyn

Traveled with group
Disliked: Cleanliness, property conditions & facilities
With not handicap accessible, we are two individuals with different injuries, and the room was not handicap accessible when you were in the shower the floor got all wet and it was very slippery. The wheelchair would not fit through the door so I am a quadriplegic. I had to literally get out of the chair and walked inside the room. Which made me fall We will put on the seventh floor with only one elevator working which every time you left the room you need to wait a long time to get an elevator and when you want to go back to the room again you had to wait in line to use the elevator. It was a very noisy floor and when we first got into the room, it smelled like straight up smoke. I will not refer this Hotel to any of my friends and family. I am very disappointed in the quality and when I talked to reservations, they were like it’s handicap accessible all your needs will be met but they weren’t if there was ever a fire we would’ve burnt in the room because you can’t use an elevator and you have to use the stairs and how is how does a quadriplegic and a handicap woman with a walker climb down the stairs impossible I would appreciate it if Last thing Air conditioners were not working properly somebody would please give me a call back at 203-2909228 thank you I also spoke to front desk staff and told them everything right when I got there i called the front desk to let them know about the smoke they documented that
Stayed 2 nights in Jun 2025

2/10 Terrible

Nitesh, Buffalo

Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly maintained property. Carpet in my room felt sticky and dirty. Smelled like smoke and marijuana. Nothing good to say about this place. Should have just stayed in the Westin for the extra money. This place was awful.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Jamerra

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Stayed 2 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was deceitful. They offer a menu online that is not available. The lobby is beautiful but that is about it. The room was old and not updated. Chipped tub and doors and just disgusting. We also got double charged and I am still waiting for my credit. Would never go back!!
Stayed 1 night in Jun 2025

4/10 Poor

Jami

Traveled with family
Disliked: Property conditions & facilities, room comfort
Check in was fine. The lobby was nice. I had reserved a room with two queen beds. The first room I was given was on the 9th fl. It was nice but only had one bed. We went down to the lobby and was given a 2nd room after the person working blamed it on hotels.com entering the wrong info from the reservation. The 2nd room (6th fl) was not so nice. It was very hot. The beds were definitely NOT queen. We turned the air on and it was not working. I went back to the lobby. I was told that hotels.com lists queen beds when in reality they don't offer queen. For the AC problem, they would send maintenance. The maintenance worker came, changed a filter, looked at us and said "let's see what happens!" I explained that we would were very tired from traveling. He said, I will tell the front desk. About ten minutes later, the maintenance man came back tot he room and told us to move rooms again. We went to a 3rd room. It wasn't very clean, but the air worked so we stayed. I would like to add that when you go to their website directly, they clearly offer queen beds. Their beds are full size, not queen. Hotels.com needs to know that his hotel blamed you for the wrong room assignment and also misrepresenting the beds in the rooms. Ridiculous! Don't be fooled! The lobby is the nicest part of the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Brandon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great but the bathroom was so dirty. Mold in the shower and hair all over it.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My husband and daughter arrived and were told their room was given away on a lower floor so they were relocated. They went up to their room where their key didn’t work. They went down to the front desk and got another key. Didn’t work. Waited 30 minutes to get help. When someone arrived, they used a master key and let them in. My husband never received a room key for their stay. They were stuck. Thankfully, they were there one night only, but it’s not acceptable to not even get a key. When my daughter got up to take a shower, it took forever for the water to get warm enough to get in and the water pressure was a trickle. Stay elsewhere.
Stayed 1 night in Jun 2025