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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi
Lobby
Outdoor pool
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
$69
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Titus Regional Medical Center
    ‪5 min walk‬
  • Mount Pleasant Civic Center
    ‪7 min walk‬
  • Shadow Lakes Golf Course
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

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  • Breakfast included
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About this property

SureStay Hotel by Best Western Mt Pleasant

Mount Pleasant hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
SureStay Hotel by Best Western Mt Pleasant features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

SureStay Hotel by Best Western Mt Pleasant has designated areas for smoking.

Guests are offered a complimentary full breakfast.
Luigis Italian Restauran - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 01
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 630 reviews
Rating 8 - Good. 199 out of 630 reviews
Rating 6 - Okay. 112 out of 630 reviews
Rating 4 - Poor. 65 out of 630 reviews
Rating 2 - Terrible. 66 out of 630 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Business traveler
Good room, ac and location for the price
Stayed 2 nights in Jun 2025

8/10 Good

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Mt Pleasant was not part of my trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and staff was nice
Stayed 1 night in May 2025

6/10 Okay

Michelle, Frankston

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All on me I booked here with Expedia, and this whole month has been crazy, hit by tornado at home three totalled vehicles tree on house, trees down everywhere property just destroyed, and then husband loses wallet right after all that, had to cancel cards reorder cards place holds on stuff you name this month brought it, but anyway I booked here late at night thought it was for Arkansas, once I put in maps realized I was way off. We stopped in and asked about cancelation, they only charged me half and young up front was very helpful and kind and went above and beyond trying to help me, said I sis have to contact Expedia though regarding the refund amount of 45.so I got on phone and oh my gosh I thought I would never contact anyone with expwdia, but finally 35 minutes after Ai talking I did, meillani I think was her name and she was very helpful, she even called and tried to get me full refund even though we already tried that and I was happy with half of it. She apologized she couldn't do more, but I thanked her for all her help. She assured me my refund would be for the 45.00 nothing less. I thanked hotel clerk also. Who contended with my moody husband and apologized to me for it, I said no honey I'm sorry cuz it's not your fault I did this and hw should act better. Anyway worst part of this is that it was one more thing to my month, and having hardest time reaching anyone with Expedia they really need to fix that.
Stayed 1 night in May 2025

4/10 Poor

Ricardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No god
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Ok
Stayed 1 night in May 2025

10/10 Excellent

Markeia

Disliked: Staff & service, amenities
Its ok
Stayed 1 night in Mar 2025

8/10 Good

Amar

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Bed was comfortable and hotel was clean and quiet. Loved it.
Stayed 1 night in May 2025

8/10 Good

Jamey

Stayed 1 night in May 2025

6/10 Okay

Sheila, Cypress

Liked: Staff & service
The staff was absolutely fantastic! While this property is a bit older, it could definitely benefit from a remodel and updated furnishings.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelesta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk personnel was good. I walked in in to check in and was greeted right away. She gave a few options to get to our room. When we needed more towels we go them in a good timely manner. Breakfast was good as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristan

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were catfished by the Pictures

The pictures definitely look different than where you actually stay. Supposedly a non smoking room but reeked of smoke. We went down for their breakfast but the only thing we could find was orange juice and not a single employee anywhere to be found. This place is a dump!
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

This location is quiet, I was allowed to check in 30 minutes early. The room was clean, tv and wifi both worked well. Check out was quick and easy. Several fast food places are within walking distance. I would definitely stay at this location again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, Livingston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and explained everything vey well.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce clean rooms.
Stayed 1 night in Mar 2025

2/10 Terrible

james

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike the fact it was dirty, wouldn't give you more than 2 extra towels even though they only had one towel with a stain on it in the room when checking in and we are a family of 5 so 3 towels weren't enough, the room had a horrible smell and something in the room was making us itchy, the couch was dirty with stains and the floor was unsafe and uneven and felt like we were going to fall thru. Our whole family couldn't even sleep and we ended up leaving.
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
N-a
Stayed 1 night in Feb 2025

8/10 Good

Quentin, Pea Ridge

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Darrell

It was a bit dated, mostly clean. Ok for the price paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl, ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt stay here. My husband and his crew did.
Stayed 2 nights in Dec 2024