SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Lobby
Outdoor pool
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Titus Regional Medical Center
    3 min walk
  • Mount Pleasant Civic Center
    4 min walk
  • Sweet Shop Candies
    2 min drive
  • Mount Pleasant, TX (MPS-Mount Pleasant Regional)
    10 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

SureStay Hotel by Best Western Mt Pleasant

Mount Pleasant hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
SureStay Hotel by Best Western Mt Pleasant features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

SureStay Hotel by Best Western Mt Pleasant has designated areas for smoking.

Guests are offered a complimentary full breakfast.
Luigis Italian Restauran - This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 01
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 169 out of 589 reviews" "
Rating 8 - Good. 189 out of 589 reviews" "
Rating 6 - Okay. 106 out of 589 reviews" "
Rating 4 - Poor. 63 out of 589 reviews" "
Rating 2 - Terrible. 62 out of 589 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities
worst motel flop house ever-i no longer believe in 'best western' badging or expedia screening for credible accommodations. The room was full of bugs, pool dirty, outside cluttered filthy obviously a long term residence for down and out. Fraud at its very best and the upcharging for this that and the other make the price quotes irrelevant.
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from freeway
Stayed 1 night in Jul 2024

2/10 Terrible

Ronald

All areas should be rated NA as I did not stay there on 9th of July. I was making a reservation on line while on a driving trip. When using nearest room , I was unintentionally booked in a room that was 30 miles from me in the wrong direction. The reservation was immediately voided by the hotel in Mt. Pleasant , Texas. Please void the charge by Expedia. Thank you
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Leticia, Fort Worth

Disliked: Cleanliness, staff & service, property conditions & facilities
I came in for a one night business trip. It wasn't the greatest but it wasn't the worse either. Room was clean, bed was comfy, jetted tub was clean. I would stay again. I was gone before breakfast so i dont know how their breakfast was.
Stayed 1 night in Jul 2024

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. The pool was a welcome sight at the end of a long drive. And the shower was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little one night stay over while traveling. Everything met expectations
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here. The location is great as we are just staying here for one night. Everything was perfect for us
Stayed 1 night in May 2024

8/10 Good

Tanya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying for four nights due to a needed auto repair. Compared to other properties in this price range? This place was the Taj Mahal! The room was large, clean and had NO bugs! The AC was ice cold! They were just getting the pool up and running but it was a really nice pool area with deck chairs and nice landscaping. Plenty of TV channels and good wifi. My only complaint is the TV's are pretty small.

4/10 Poor

Verified traveler

The room could have been better kept. The towels were not clean.
Stayed 2 nights in May 2024

2/10 Terrible

Gabriel

Stayed 2 nights in May 2024

4/10 Poor

Lynne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
The room had AC There was a refrig/microwave Shower worked well plenty of hot/ cold water It had a sparse breakfast The area did not feel safe even though the hotel had plenty of security lights on at night. The lighting in the room was extremely dim even with all the lights turned on. The room had a strong disinfectant smell The pool was completly covered and not in use. The gym smelled of must and mildew. A group of guests sat outside the room on the sidewalk talking loudly into the evening. I switched hotels after the first night and would not stay there again
Stayed 1 night in May 2024

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quick 12 hr stop.
The main photos of the hotel made me think it was a stand alone hotel. It is actually the open air hallways and outward facing doors. My fault for not looking harder at the website. I just needed a quick 12 hr stop. Room could have used a deep clean, but it was very large! It had no bugs and the bed was clean and comfortable. The TV channels were super limited & had no cartoons (i had a toddler with me) and, i noticed half the channels that were suppose to work said the signal was bad. Really close to tons of good options, a hospital and the highway.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and easily accessible to freeway
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Stayed 1 night in Apr 2024

8/10 Good

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Extremely satisfied . Great job!from the evening receptionist who help carry luggage to the hearty breakfast the following morning
Stayed 1 night in Mar 2024

6/10 Okay

Gerrit

Stayed 1 night in Mar 2024

4/10 Poor

Zach

Disliked: Cleanliness, staff & service
Don't plan on a breakfast. Gross
Stayed 5 nights in Feb 2024

6/10 Okay

Aaron, Bayfield

Traveled with pets, Traveled with family
Liked: Staff & service
Very dated. Fridge had leftover food in it from the last guests. Had to ask for towels and linens for the hide a bed. None in the room.
Stayed 1 night in Feb 2024