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Quality Inn Mount Pleasant

2.5 star property

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Photo gallery for Quality Inn Mount Pleasant

Front of property
Reception
Free daily on-the-go breakfast
Hallway
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$101
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
5500 East Pickard St., Mount Pleasant, MI, 48858
  • Place, Soaring Eagle Waterpark
    ‪7 min walk‬
  • Place, Waabooz Run Golf Course
    ‪7 min walk‬
  • Place, Mt. Pleasant Discovery Museum
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(84 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Mount Pleasant

Mount Pleasant hotel close to Soaring Eagle Casino and Resort
This hotel features a fitness center, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite.
Quality Inn Mount Pleasant offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and discounted use of a nearby fitness facility. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Mount Pleasant has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn
Quality Inn
Quality Inn Mount Pleasant
Quality Mount Pleasant
Hotel Quality Inn Mount Pleasant
Mount Pleasant Quality Inn Hotel
Quality
Hotel Quality Inn
Mt Pleasant Inn Suites
Quality Inn Mount Pleasant Hotel
Quality Inn Mount Pleasant Mount Pleasant
Quality Inn Mount Pleasant Hotel Mount Pleasant

Quality Inn Mount Pleasant Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful in finding us rides for where we needed to go! It was clean, quiet and we will definitely be staying there again! The location was perfect! Thank you Quality Inn for making our visit so unique!
Stayed 1 night in Sep 2025

8/10 Good

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was old. The room was old They had NO handicap rooms. We asked for a room on the top floor they said they had none. We checked in at 3:45 check in was 3 then he said the rooms were not clean. And breakfast well there was cereal, biscuits , sausage. No eggs cranberry juice that’s it. Everyone that walked in the area look and walked out we saw everyone down the street at Dennys. This is definitely not a rating of 8.6. I would say more like a 2. I was in fear of bed bugs. We stayed 1 night because we were so exhausted. And I stayed up I sat in a chair all night ! It was terrible!!! After we checked in we went for dinner only to SEE the manager at the desk MAKING OUT with a lady friend against the wall in the breakfast area! He did NOT even know we saw them! Sooooo unprofessional is a nice word ! I would say I would go down the street there is a days inn . This is the WORSE place in my 65 years I have ever seen! And my husband ended up with MRSA, we took him to the ER !
Stayed 2 nights in Sep 2025

2/10 Terrible

Leah

Traveled with family
Disliked: Staff & service, room comfort
Checking in was everything but wonderful. It was beyond awful. Extremely unprofessional and made us uncomfortable. The gentleman at the desk was helping another guest when we arrived. He was havign difficulty with the guests card and had to call someone, he ended up hanging up on the person on the phone and said stupid dumb mother eff. Was rasing his voice asking how to charge the guests card so he can get is effing money. And kept repeating that, he apologized saying he was in a bad mood. That he wasnt supposed to work and they forced him and he wanted to go to sleep. Kept saying not to bother him anymore because he wanted to go to sleep. Finally got to our check in, and he was again saying not to bother anymore cause he wanted to sleep. Was upset i was not using the card on file with Hotels.com, i forgot that card so i had to use a different one. We kept asking for a receipt and was told they couldnt give us one. The elevator did not have the service/maintenance report which is legally required. It was removed. I do have photo and video. The curtains in the room did not close all the way, there was about a 4 inch gap, we had to use a hair clip to have privacy from the outside, which our room was very visible from the outside. Beyond unpleasant. Extremely rude and unprofessional.
Stayed 1 night in Oct 2025

6/10 Okay

Dale

Liked: Property conditions & facilities
Amenities were lacking…had to go offsite to purchase snacks and water. Faucet in tub eas shower only. Could not be switched from shower to bath mode. Room had a funny smell. Bed was clean and comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Wilmer

Stayed 3 nights in Sep 2025

6/10 Okay

Judy

Traveled with partner
Bathroom dirty. No shampoo in container in shower.
Stayed 1 night in Oct 2025

4/10 Poor

Beth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk guy was smoking pot. Bed cover had stains on it. Toilet was dirty. Breakfast biscuits were so hard could not bite them.
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay! Very old and needs updating. Also they tried to charge me for two nights stay for one. I canceled one night within the cancellation time. But they tried to charge me for both nights! Terrible place to stay and will never stay there again!
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two nights with free cancellation had to cancel one of the nights. The quality inn tried to charge me full price for one night!! Extremely rude front desk! Hotel is very old and needs updating. Not worth 377$ for one night! Will never stay there again!
Stayed 2 nights in Sep 2025

6/10 Okay

Madison

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our door was left off when we first arrived which was a little strange, the door and windows being open gave us the feeling there was a strong odor coming from the room. Additionally, they used a lemon smell very over powering. I would suggest removing the rug like material on the window seal as it collects so much dust and adds a uncleanly feeling to the room. The staff were very friendly and the breakfast was great.
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Stayed 1 night in Sep 2025

8/10 Good

Lori

It was close to Central Michigan University.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, staff assisted in getting us a room close to an exit so my wife didn't have to walk far
Stayed 2 nights in Sep 2025

6/10 Okay

june

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room not touched during 3 day stay-no clean towels or bed linen
Stayed 3 nights in Sep 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the price, I feel that the accommodations were not adequate. Even though there are signs regarding no smoking, there was cigarette smell in the hallways and inside the room. Upon entering the room, it had a mildew smell. The rugs were dirty. The shower curtain was ripped. It was very poorly maintained. Unfortunately, we stayed as all other hotels in the area were booked. Otherwise, we would have stayed elsewhere.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location as it’s nearby things, perfect for a night or two
Stayed 1 night in Sep 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service
Was very clean with pleasant smell. Staff was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff nice place
Stayed 1 night in Sep 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

8/10 Good

Sylvia, Allegan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were comfortable. The air conditioning worked well. The room was clean. Coffee pot worked.
Stayed 1 night in Sep 2025

6/10 Okay

Shirley

Traveled with partner
Place was clean but dated.
Stayed 1 night in Sep 2025

10/10 Excellent

Duayn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, property and room were clean, staff very friendly, polite and accommodating.
Stayed 1 night in Sep 2025

8/10 Good

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. I did not like the main breakfast items. Biscuits and gravy are not the least bit healthy.
Stayed 1 night in Sep 2025