Undara Experience

1.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Undara Experience

Outdoor pool
Bar (on property)
Exterior
View from property
Pioneer Hut | Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Parking included
  • Restaurant

Explore the area

Map
Undara Volcanic National Park, Savannah, Way,, Mount Suprise, Queensland, 4871
  • Mount Rosey Resources Reserve
  • Yaramulla Crater
    23 min drive
  • Undara Lava Tubes
    27 min drive
  • Rosella Plains, QLD (RLP)
    168 min drive

Room options

Similar properties

About this property

Undara Experience

Mount Surprise hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Self parking is free. Other amenities include WiFi in public areas and tour/ticket assistance. Limited housekeeping is available.
Accommodations offer separate sitting areas. This Mount Surprise hotel provides wireless Internet access for a surcharge. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. This Mount Surprise hotel also offers an outdoor pool and tour/ticket assistance. Onsite self parking is complimentary.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Undara Experience has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 12 per day)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Separate sitting area

Policies

Check-in

Minimum check-in age: 18

Special check-in instructions

The front desk is open daily from 7:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [the Bar]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25.00 per person
  • Fee for in-room wireless internet: AUD 12 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Undara Experience Hotel Mount Suprise
Undara Experience Mount Suprise
Undara Experience Campsite Mount Suprise
Undara Experience Mount Supri
Undara Experience Hotel
Undara Experience Mount Suprise
Undara Experience Hotel Mount Suprise

Undara Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
bush breakfast is a great experience, accomodation is comfortable, the balcany is lovely and the dinner quality is also nice
Stayed 1 night in Oct 2017

10/10 Excellent

scot, caoulndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the carriage
enjoyed stay over and the tour was most informative
Stayed 1 night in Sep 2017

10/10 Excellent

Annemarie, Gordonvale Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undara what an experience
Coming back from a 6 month camping trip around Australia, we spend the last nights in Undara. It was an exceptional nice finish. Recommend it to fellow travelers.
Stayed 1 night in Sep 2017

10/10 Excellent

Mazza, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed overnight, accommodation, food & tour were all great.
Stayed 1 night in Aug 2017

8/10 Good

Hugh, Aldershot, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed lodge in the heart of the bush
Stayed in a three bedroomed unit in the Undara Lodge complex. A little cramped but well appointed and a nice verandah overlooking the bush. A large number of well marked bush walks bringing you to fantastic views. Spotted lots of wildlife including kangaroos. Restuarant on site was good and reasonably priced although the selection of dishes was limited. Did the tour to the lava tubes which was very interesting - the guide told us lots about the tubes and the bush in general.
Stayed 2 nights in Aug 2017

10/10 Excellent

Sharn, Berrima, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable Pioneer Hut
Nice hut with verandah overlooking the woodland, parking alongside. Restaurant and bar good, with choice of seating near fire, in large open covered area or in an old railway dining carriage. Night entertainment (trivia, talks) around campfire enjoyable. Tours with their guides good, informative. Staff friendly and helpful.
Stayed 2 nights in Aug 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Spacious and comfortable unit but needed a toaster in room to make our breakfast, a small sink would also be helpful. Loved the outdoor dining area, great atmosphere.
Stayed 3 nights in Jul 2017

10/10 Excellent

Peter, Hawkesbury Heights NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful quite
The area is quite and very restful. Our tour guide for the laver tubes was excellent and very passionate. The staff were friendly and very helpful even when we missed our appointed tour, arranged for a later tour Fire at night friendly breakfast fabulous setting in the bush
Stayed 2 nights in Jun 2017

10/10 Excellent

KB, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truely amazing place
The natural beauty of the lava caves is incredible. The tour guides were very informative. The accommodation and meals were very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with the family
We stayed at the 120 years old restored railway carriage and it's clean and tidy. The cave tour was amazing but make sure you book ahead as it fills up quickly. The kids loved the bush breakfast as they cooked toast themselves on the fire. Overall good experience for everyone.

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fed oplevelse
en oplevelse som virker ret autentisk. fantastisk.
Stayed 1 night in Oct 2017

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supererlebnis im Busch.
Die Übernachtungen im alten Eisenbahnwagon sind eine unvergessliche Erfahrung. Dies alles weit abseits von der Zivilisation. Gute Angebote wie z.B. Buschfrühstück.
Stayed 2 nights in Sep 2017

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war einfach traumhaft dort.
Stayed 2 nights in Sep 2017

8/10 Good

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, la chambre dans le train est super, l'environnement est magnifique avec des kangourous autour des chambres, piscine sympa. Les activités proposées sont un peu chères. Pas de wifi gratuit
Stayed 1 night in Aug 2017

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017