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Hotel Palma

4.0 star property

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Photo gallery for Hotel Palma

Outdoor spa tub
Meeting facility
Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated
Triple Room | Premium bedding, minibar, in-room safe, individually decorated
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Via Piave 15, Pompei, NA, 80045
  • Shrine of the Virgin of the Rosary of Pompei
    ‪3 min walk‬
  • Pompeii Forum
    ‪3 min drive‬
  • Pompeii Archaeological Park
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, individually decorated

Economy Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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4.7 out of 5, Exceptional, (1004)
The price is $228
per night
$266 total
includes taxes & fees
May 18 - May 19
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About this property

Hotel Palma

4-star Pompei hotel close to Pompeii Archaeological Park
Along with a bar/lounge, this hotel has a snack bar/deli and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area.
Hotel Palma offers 29 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 25-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a hot tub, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palma has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palma Pompei
Palma Pompei
Palma Hotel Pompeii
Hotel Palma Hotel
Hotel Palma Pompei
Hotel Palma Hotel Pompei

Hotel Palma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 379 reviews
Rating 8 - Good. 154 out of 379 reviews
Rating 6 - Okay. 39 out of 379 reviews
Rating 4 - Poor. 11 out of 379 reviews
Rating 2 - Terrible. 5 out of 379 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Schandel

Traveled with family
Good value for money. Good location. The shower needs some attention though but just a new showerhead and it would be great. The breakfast here is excellent. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Mary-Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the sites and restaurants.

The Hotel Palms is absolutely perfect for exploring the sites of Pompeii! It’s about a 12 minute walk away to the main entrance and a great hotel for staying with kids. The rooms were really comfortable and the breakfast was absolutely fantastic however the best part was the staff. They were super friendly and always wanted to be helpful. We would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive service. Beautifully decorated. They accomodated an early check-in.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juxhin

Liked: Staff & service, property conditions & facilities
Very good place good service
Stayed 1 night in Aug 2024

2/10 Terrible

samira

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Stayed 3 nights in Apr 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Staff all spoke excellent English and were incredibly helpful and friendly. Rooms were clean, large, and well kept. Wonderful views of the city/Vesuvius, and the outdoors patio was lovely. Super convenient location close to the Circumvesuviana metro line, and easy walking distance to the Pompeii ruins, many restaurants (Na Pasta was our favorite!), and gelateria. Favorite part of our trip was the time in Pompeii. You won't go wrong staying here!
Stayed 6 nights in Apr 2024

8/10 Good

Nicholas

Traveled with family
Disliked: Amenities
Good location central to Pompeii. Limited meals available at the restaurant. Buffet breakfast very limited. Staff friendly and helpful. Convenient for the Circumvesuvio train line.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lalitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice clean rooms. Breakfast was very good too.
Stayed 1 night in Apr 2024

6/10 Okay

alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location

Great location for a trip to Pompei and Vesuvius. I’d probably suggest it’s more like a solid 3 star hotel, staff were good with an authentic feel but the rooms need a bit of repair and updating. Size it was okay for two adults and two kids and price wasn’t bad for the location but I’ve not really had local comparisons.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was amazing, the staff was very affirmative and great to deal with! We highly recommend this location!
Stayed 1 night in Mar 2024

10/10 Excellent

CESAR O.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Palma is a great location to visit the Pompeii Archeological site and also the Pompei Basilica (a must visit) and then have restful night in an elegant comfortable room, to wake up to a delicious breakfast in the morning. Recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !! location, staff, price, eating, amenities. Thanks you !
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good , well appointed and friendly hotel. Staff were helpful and excellent. Good English spoken as well. Conveniently located.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from check in to parking. Hotel Palma was well situated and convenient to city core. Thank You, Tony
Stayed 1 night in Aug 2023

4/10 Poor

Karen, Fairfield

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a lovely location behind the church. Easy & quick access to all cafes & restaurants (including a vegan patisserie, my heaven!) Staff were very friendly & helpful. The hot tub & having drinks on the roof terrace really finished off some lovely days in Pompei, we loved it.
Stayed 2 nights in Jun 2023

6/10 Okay

Niki

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
No curtain for the shower in a tub so every bath made the bathroom a mess. No towel hanger. Awful pillows that were torn and spotty, but they had extra in the closet.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Marina

Stayed 1 night in May 2023

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family break

Hotel location was perfect, staff were very friendly and helpful. Decor and bathroom need a little update but overall perfect hotel for a city break
Stayed 3 nights in Apr 2023

10/10 Excellent

alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Friendly and kind people. Highly recommend it if u are visiting Pompeii. Amazing and quick access to everywhere
Stayed 1 night in Apr 2023

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is Great!

Excellent location, right next to a train station. Walking distance to the sites local restaurants. Very clean and decent shower.
Stayed 1 night in Mar 2023

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visit and extremely helpful and friendly staff! Felt like home. I was a little sad that the hot tub wasn’t open :(
Stayed 2 nights in Mar 2023

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night. The only thing I can say is that our pillows were super hard. Otherwise it was perfect and to check out at 1100 even better.
Stayed 1 night in Mar 2023