A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe and concierge services.
Hotel Santuario Pompei offers 25 accommodations with hair dryers and complimentary toiletries. 22-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Pompei hotel also offers concierge services, room service (during limited hours), and an elevator.
Hotel Santuario Pompei has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
GRS Santuario - This restaurant specializes in local cuisine.
Room service (during limited hours) is available.
Languages
English, Italian
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 20 per day); discounts available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: EUR 7 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
GRS Santuario
Family friendly
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Outdoors
On the boardwalk/promenade
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
22-inch flat-screen TV with digital channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 7 per person
Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
Airport shuttle fee per child: EUR 80
Nearby parking fee: EUR 20.00 per day (492 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Santuario Pompei
Hotel Santuario Pompei Hotel
Hotel Santuario Pompei Pompei
Hotel Santuario Pompei Hotel Pompei
Hotel Santuario Pompei Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.
Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
Michelle
Stayed 2 nights in Oct 2024
8/10 Good
neil
Oct 4, 2024
Nice place everyone very helpful
neil
Stayed 4 nights in Sep 2024
6/10 Okay
Nigel
Sep 28, 2024
Disliked: Property conditions & facilities
Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Nigel
Stayed 7 nights in Sep 2024
6/10 Okay
Martine E
Sep 26, 2024
Disliked: Amenities
The hotel needs updating no doubt.
Staff was very nice and helpful
Great view on the church
No internet !!!!!!!!!
No glass / cup in room
No place to put soap etc
Very basic
Martine E
Stayed 1 night in Sep 2024
10/10 Excellent
Andrei
Sep 19, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
This hotel honestly ruined our time in Pompeii. Hotel manager was extremely rude and was not willing to work with us when we had an extra person in our party due to an air b&b mixup. We ended up overcharged for a low quality room. They watched us coming and going from our room the entire time we were there, as if expecting us to do something wrong and waiting to make us pay for it. Not worth it!
This place was like a hostel. Beds were very comfortable and view was nice. Bathroom was very small, toilet seat needed to be tightened. Tv did not work. Hotel was basic but a good value for the money. Rooms need to be updated.
I was so pleasantly surprised at the location right next to this beautiful church and park and for whatever reason there was a fireworks show for about 5 minutes right where I was sitting at the outdoor part of the hotel bar. Only negative was wifi only in lobby.