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River Rock Hotel Mountain Home

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Hotel Mountain Home

Courtyard view
Fishing
Lobby
Reception
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
1350 Highway 62 West, Mountain Home, AR, 72653
  • Baxter Regional Heart Clinic
    3 min drive
  • Twin Lakes Golf Course
    5 min drive
  • Big Creek Golf and Country Club
    5 min drive
  • Mountain Home, AR (WMH-Ozark Regional)
    13 min drive

Room options

View all photos for Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Signature Double Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Single Room, 1 King Bed

Economy Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Single Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Signature Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites Mountain Home North

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (390)
The price is $86
per night
$98 total
includes taxes & fees
Dec 11 - Dec 12
Quality Inn & Suites Mountain Home North

About this property

River Rock Hotel Mountain Home

Mountain Home hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a seasonal outdoor pool.
River Rock Hotel Mountain Home offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations. This Mountain Home hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. Event facilities measuring 6000 square feet (557 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Complimentary uncovered self parking is available on site.

River Rock Hotel Mountain Home has designated areas for smoking.

Foodies Cafe & Catering - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foodies Cafe & Catering

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (6,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from July 14 2022 to December 31 2023 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 20 to May 24:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Long-term renters welcome

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

River Rock Inn Mountain Home
River Rock Mountain Home
River Rock Mountain Mountain
River Rock Hotel Mountain Home Hotel
River Rock Hotel Mountain Home Mountain Home
River Rock Hotel Mountain Home Hotel Mountain Home

River Rock Hotel Mountain Home Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 262 reviews" "
Rating 8 - Good. 96 out of 262 reviews" "
Rating 6 - Okay. 54 out of 262 reviews" "
Rating 4 - Poor. 19 out of 262 reviews" "
Rating 2 - Terrible. 16 out of 262 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturant was closed.
Stayed 1 night in Jun 2022

6/10 Okay

Stephanie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Check in was a breeze and staff was very friendly and helpful. As we entered our room we thought the scent was fresh smelling and at first glance everything appeared in great condition. Upon closer inspection there were beetles (cannot verify if they were roaches or not) of various sizes hidden throughout the room; under the bathroom counter, under the desk, we pushed the recliner back to the wall and there were more. Let me clarify that they were all dead so with a more thorough vacuuming this wouldnt have been an issue. We didnt see a single live bug in our room the entire stay. The bed was equipped with 4 pillows, a flat sheet and fitted sheet, the box spring also had a fitted sheet on it. It was clear that it had been some time since the box spring cover was changed; visibly dirty and had a nickle-sized stain of what appeared to be chew spit on it. We then pulled back the flat sheet and the fitted sheet appeared to be clean but there were lots of human hairs and grass clippings when we looked closer So we gathered that the flat sheet and pillow cases were all that were changed possibly? We covered the bed back up, went and bought our own sheets and pillows as we were going to be sleeping there for 6 nights and called it good. The bathroom was clean, same with the towels, and the water was nice and hot. The pool was also clean, just slightly cloudy (I think from sunblock and direct sunlight) we swam quite a bit and enjoyed that part of the stay during the 100 degree days.
Stayed 6 nights in Jul 2022

4/10 Poor

Leo or Revonda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had terrible smell, carpet was awful. No service after 6 , we could get no ice, no access to vending machines.
Stayed 11 nights in Jun 2022

8/10 Good

Minh-Thuy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good short stay here, no big complaints. Obviously don't expect frills for the price. Service was great and accommodating for our rather frequent changing needs (oh travel delays). Housekeeping seemed to be a bit spotty despite leaving the sign out requesting it.
Stayed 3 nights in May 2022

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly but no one at counter if our need anything after 5 but you can call an someone will come down there, from where I don’t know.
Stayed 1 night in May 2022

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good inexpensive room
It was a good inexpensive motel room to spend a couple of days in.
Stayed 2 nights in May 2022

6/10 Okay

Paula

Stayed 2 nights in May 2022

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
Needs new mattress
The bed mattress was in bad need of replacement. I only saw one employee; the one that checked us in. He was very friendly. He said the restaurant would be opening in about two weeks and that they were doing some upgrades.
Stayed 1 night in Apr 2022

6/10 Okay

Tim

Liked: Cleanliness, staff & service
It's a basic old rundown holiday in that's in the process of a renovation. Met my basic needs but no frills. It was clean enough. Similar to a red roof or a motel 6.
Stayed 1 night in Apr 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in Hotels.com for listing
I cannot believe Hotels.com even lists this facility- stacks of old mattresses in parking lot, curtains literally hanging in shreds- 99% vacant as in condemned and I paid hotels.com and had to rent another place to stay
Stayed 1 night in Apr 2022

6/10 Okay

Nathaniel

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is not what is pictured for sure, but the room was clean. Never seen anyone working at all they left the key on counter to get into room.
Stayed 2 nights in Apr 2022

10/10 Excellent

Tom

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and well-maintained for an older property. The king sized bed was comfortable.
Stayed 2 nights in Mar 2022

8/10 Good

Delmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Steven

Stayed 1 night in Mar 2022

8/10 Good

Nicole

Stayed 1 night in Feb 2022

6/10 Okay

William

Stayed 1 night in Oct 2021

10/10 Excellent

JIM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place
Very enjoyable. Friendly staff. Clean and quiet. Who could ask for more?
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Definitely an older, lower end place to stay--which isn't necessarily a deal breaker. But, terribly outdated technologies, lacking overall cleanliness, unfortunate plumbing (toilet repeatedly broken and nasty water backing up into the bathtub), broken down mattresses... disappointing. The staff was nice enough and doing what they can, but this multi-night stay was not great and uncomfortable. Ended up bailing on final night (they don't do refunds) in order to stay somewhere more comfortable. Choose to stay here due to proximity to hospital.
Stayed 5 nights in Dec 2021

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice comfortable stay, check in was easy.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice!
Stayed 1 night in Dec 2021

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, got a good night sleep
Stayed 4 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Needs Work
I would give this hotel a lower rating if it weren't for the friendliness and promptness of the staff in fixing our issues. This hotel is old and in poor condition. A sign stated they were in the process of remodelng. The lobby is only open from 9 am until 7 pm. If you need anything outside of those times you have to call a number for assistance. The first room we were in reeked of stale cigarette/cigar smoke. The smell was so bad it was hard to sleep. After we returned from our outing the next day, I spoke to the gentleman at the front desk. He knew whic room we were talking about. He moved us to another room. We had issues with the keycard reader but it was resolved by changing the batteries in the door. The staff we had interactions with were very nice and apologetic for the issues we had or not being able to respond immediately due to being the only person available. This hotel needs serious work on the building's outside and in the rooms.
Stayed 4 nights in Nov 2021

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room
Stayed 2 nights in Nov 2021