10/10 Excellent
Suzanne
Traveled with family
Jun 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review is not about a stay, but about the customer service at Angler's. We were traveling through and about three hours before stopping for the night, I booked a night's stay here. Due to the set up of the place, the check in was closed when we arrived and we were not able to check in. I had booked this stay with a no refund policy. I tried calling, but there was no one to answer. We were very disappointed as this looked like such a unique place to stay and now we had no room for the night. We ended up having to go farther down the road to find somewhere to stay.
It took a couple of phone calls, but I was able to speak with a few very kind women who took great care of me. They refunded my money without hesitation after hearing what happened.
Beware that this is not a normal hotel with 24-hour check in. You will want to make sure ahead of time that you will be able to get into your room. However, due to the customer service and the attraction of the place, we are going to try to re-book at some point and stay here.
Suzanne
Stayed 1 night in May 2025
