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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Interior
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Mountain View, CA
  • Googleplex
    ‪6 min drive‬
  • Shoreline Amphitheatre
    ‪7 min drive‬
  • Stanford University
    ‪11 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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  • Hot Tub
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $327
per night
includes taxes & fees
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About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel in Shoreline West
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Holiday Inn Express Mountain View - S Palo Alto by IHG features a fitness center and complimentary bicycles. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 431 reviews
Rating 8 - Good. 120 out of 431 reviews
Rating 6 - Okay. 36 out of 431 reviews
Rating 4 - Poor. 12 out of 431 reviews
Rating 2 - Terrible. 8 out of 431 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meiping, Chalfont

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice, clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good and very near eateries and supermarket. Night staff is very friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Ulrike

Stayed 1 night in Jan 2025

10/10 Excellent

Soonkap

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Staff is very nice.
Stayed 1 night in Jan 2025

6/10 Okay

JONATHAN

Business traveler
ok
Stayed 13 nights in Dec 2024

8/10 Good

Anita

Traveled with partner
Liked: Property conditions & facilities
Great location, good price
Stayed 9 nights in Dec 2024

8/10 Good

Dina

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lei

Stayed 1 night in Nov 2024

10/10 Excellent

joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was friendly and accommodating. Room is clean and modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, kind and accommodating. Room was quiet with tv, comfortable bed, wifi, tub and breakfast. A nice affordable place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.
Stayed 2 nights in Nov 2024

8/10 Good

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.
Stayed 1 night in Nov 2024

6/10 Okay

Siavash

Liked: Staff & service
Ok as 2-3 star hotel
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 5 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jay, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amrit Paul

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction one night with someone running a jackhammer at midnight. Your management should coordinate with any group like that to prevent disturbing hotel guests. Also, I thought it was a big overpriced for value but I guess it is difficult finding rooms at that time
Stayed 4 nights in Oct 2024

4/10 Poor

Sat

Business traveler, Traveled with partner
Disliked: Amenities
street noise , small, inconvenient , over priced
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin, you can hear the traffic outside
Stayed 3 nights in Oct 2024