Shashi Hotel Mountain View Palo Alto

5.0 star property

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Photo gallery for Shashi Hotel Mountain View Palo Alto

Cocktail bar, pool views, open daily
Property preview
Poolside bar
Fitness facility
Bicycling

Reviews

9.4 out of 10
Exceptional

Popular amenities

$164
includes taxes & fees
Nov 8 - Nov 9

Explore the area

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1625 N Shoreline Blvd, Mountain View, CA, 94043
  • Place, Computer History Museum
    ‪3 min walk‬
  • Place, Googleplex
    ‪11 min walk‬
  • Place, Shoreline Amphitheatre
    ‪14 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(91 reviews)
  • 265 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

Premium 2 Kings

9.2 out of 10
Wonderful
(21 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

Two Kings ADA

10.0 out of 10
Exceptional
(1 review)
  • 491 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Shashi Hotel Mountain View Palo Alto

5-star Mountain View hotel walkable to Computer History Museum
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Shashi Hotel Mountain View Palo Alto offers 200 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mountain View hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Shashi Hotel Mountain View Palo Alto provides a hot tub, a sauna, and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 1600 square feet (149 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Complimentary covered self parking is available on site, along with a car charging station.

Shashi Hotel Mountain View Palo Alto is a smoke-free property.

A complimentary manager's reception is offered each day.
Emerald Hour - This poolside cocktail bar specializes in Spanish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
BROMA - This restaurant specializes in Spanish cuisine and serves dinner only. Open select days.
Carte Blanche - This café serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BROMA
  • Carte Blanche
  • Emerald Hour

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,600 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Hotel
Hotel Mountain View
Shashi Mountain View Palo Alto
Shashi Hotel Mountain View Palo Alto Hotel
Shashi Hotel Mountain View an Urban Resort
Shashi Hotel Mountain View Palo Alto Mountain View
Shashi Hotel Mountain View Palo Alto Hotel Mountain View

Shashi Hotel Mountain View Palo Alto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 839 out of 1065 reviews
Rating 8 - Good. 129 out of 1065 reviews
Rating 6 - Okay. 53 out of 1065 reviews
Rating 4 - Poor. 22 out of 1065 reviews
Rating 2 - Terrible. 22 out of 1065 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

Khaled

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, amenities
The staff was so accommodating. It was clean and very relaxing! Loved the spa!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luda

Liked: Amenities, property conditions & facilities
Very nice sauna, steamroom and bath robes!
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my cousin stayed here for a concert at a nearby venue. The staff was amazing! Very nice pool and hot tub. The
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a beautiful hotel!!

This was my second time staying at this hotel. I went with my son, my best friend, and her daughter to a concert at the Shoreline Amphitheater. I love the walking distance to the venue. It’s easy and feels pretty safe. The hotel is beautiful! The staff were all so nice to us! One of the front desk girls even gave the kids some toys. The room was great and had plenty of room to move around. The bathroom was beautiful and clean. My friend’s daughter really enjoyed the pool!! I will definitely stay here again and recommend it!!
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Katlin

Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Besutiful hotel. Staff was friendly and attentive. Lovely atmosphere. Very nice lounge bar and resturant. Fantastic wine list!
Stayed 1 night in Jul 2025

10/10 Excellent

Jade

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! From the staff to the room, everyone was so friendly, are room was clean and felt comfortable upon arrival. This is definitely a first choice next time we’re in the area. Thank you Shashi team!
Stayed 2 nights in Jun 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5-star hotel. 3.5 stars at best.

Advertised as a 5-star hotel. It was not. Not even close! Okay by me, because 5-stars is too fancy, and this was a good fit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erik

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort

Not 5 star....maybe a soft 4

The room was not what I expected. Extremely small for the price.The AC wouldn't go below 72° but it felt much warmer, even with the black out curtains closed, it took 3 times just to flush the toilet with a single tissue in it. The choices of the soap and shampoo smelled horrid. A female does not want to smell like leather and sandalwood. The carpet was lifting in the hallways and the smell they had for the hotel gave me a headache. The lighting was lacking, with such a small room there were only 2 can lights. The fridge was set to max and it was warm. It was clean except for dust build up on a couple lamps, but I care more about the bathroom. The bed was comfortable but it was so warm in the room you couldn't get comfortable. There were no info or menus for the restaurants. I didnt need one but the robes were very soft.
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for going to the shoreline Amphitheatre. Staff was attentive
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Liz

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel or Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The Sashi hotel is quaint with an airy feeling of luxury. In the middle of high Tech Buildings it is an Oasis.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025