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SureStay Plus Hotel by Best Western Mountain View

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
A room with a large window, a dark wooden cabinet, a wicker bench with cushions, and a potted plant.
A home gym with a treadmill, weight machine, and a TV mounted on the wall.
A swimming pool with a tiled deck, lounge chairs, and umbrellas.
A hotel reception area with a counter, a flat-screen TV, a coffee machine, and a refrigerator.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $118
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
Mountain View, CA
  • Place, San Andreas Fault Trail
    ‪2 min walk‬
  • Place, San Antonio Shopping Center
    ‪11 min walk‬
  • Place, Rengstorff Park
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, a door, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2
  • Free WiFi

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About this property

SureStay Plus Hotel by Best Western Mountain View

Hotel in North Los Altos
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Mountain View features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Plus Hotel by Best Western Mountain View is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 215 out of 1002 reviews
Rating 4 - Poor. 119 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vibe staying here. Will definitely book my next stay here
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult but room was nice. Staff was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Will definitely be my place to book again
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating. Friendly staff, Front Desk, Cleaners, Breakfast Room. This is a repeat stay because I was impressed previously. I’ll be back I am sure!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staying here.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The staff is friendly. The rooms are clean. The breakfast is mediocre. The hotel is not ideal for business travellers.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kelli

Not swim season
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, good value, friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jaylynn

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The front desk staff were great and helpful. I would go back again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself seems old but the overall condition was quite clean. Good restaurants were nearby.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and quiet..staff was friendly..no complaints at all from me
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

William Lucas

Disliked: Cleanliness
Bed was hairy. I asked for it to be changed, and they gave me another room for the night. Other room was hairy on bed too. Stayed in original bed and cleaned it off. Later in the stay they changed the sheets and the bed was hairy again
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Judi

Liked: Cleanliness, property conditions & facilities
All those at the front desk were excellent!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Angielyn

Front desk staff is friendly. Approachable. Although room smells, because it’s an old building, room is clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Andie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and efficient for a business trip!
Stayed 1 night in Sep 2022
Verified

8/10 Good

Gian

Liked: Cleanliness, staff & service
Clean room and comfortable bed. That’s all we needed for one night.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quite, nice breakfast, friendly staff. I would stay here again.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was very friendly.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy bathroom floors our shoes were sticking to the floor I used a hand towel to clean and it turned black the floor was disgusting, holes in walls, dirty stained carpet, curtains broken and not attached to rails, AC unit stoped working no plug for microwave behind it so you had to move it to plug in somewhere else and the hairdryer was broken. The hot breakfast was not hot. The outside walkways looked like they never clean them. Definitely do not recommend can’t believe this was a AAA recommended hotel.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to Stanford, very clean, near shops and restaurants.
Stayed 2 nights in Dec 2022