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Residence Inn by Marriott Palo Alto Mountain View

3.0 star property

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Photo gallery for Residence Inn by Marriott Palo Alto Mountain View

Exterior
BBQ/picnic area
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1854 W El Camino Real, Mountain View, CA, 94040
  • Googleplex
    ‪6 min drive‬
  • Shoreline Amphitheatre
    ‪7 min drive‬
  • Stanford University
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 504 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 504 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 505 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

  • 505 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

  • 755 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Palo Alto Mountain View

3-star hotel in Shoreline West
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Residence Inn by Marriott Palo Alto Mountain View offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Mountain View hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn by Marriott Palo Alto Mountain View is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 15 buildings
  • 2 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
  • Self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Palo Alto Mountain View
Marriott Residence Inn Mountain View
Palo Alto Mountain View
Residence Inn Marriott Mountain View
Residence Inn Marriott Palo Alto Hotel
Residence Inn Marriott Palo Alto Hotel Mountain View
Residence Inn Marriott Palo Alto Mountain View
Residence Inn Mountain View Palo Alto
Residence Inn Palo Alto Mountain View
Residence Inn Marriott Palo Alto Mountain View Hotel
Residence Inn Marriott Palo Alto
By Marriott Palo Alto Mountain
Residence Inn by Marriott Palo Alto Mountain View Hotel
Residence Inn by Marriott Palo Alto Mountain View Mountain View

Residence Inn by Marriott Palo Alto Mountain View Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 647 reviews
Rating 8 - Good. 198 out of 647 reviews
Rating 6 - Okay. 52 out of 647 reviews
Rating 4 - Poor. 19 out of 647 reviews
Rating 2 - Terrible. 16 out of 647 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Greg

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 8 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, smallish room, good breakfast items, difficult to exit properly into busy El Camino.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laverne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although several miles away from SFO International airport, once off of Highway 101, the hotel was easy to get to.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Wasn’t told they were doing construction But I must say the staff was very friendly and the breakfast was good
Stayed 1 night in Oct 2024

8/10 Good

Terri

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was right on the corner of a busy intersection and road construction crews were working outside with a jackhammer throughout the 1st night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great property; very well run. Kudos to management at this property.
Stayed 3 nights in Sep 2024

8/10 Good

Zhong, Irvine

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to review at this time
Stayed 1 night in Aug 2024

10/10 Excellent

maryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

meggen

Easy location But nothing stands out Not the best cleaning
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and the breakfast was very good!
Stayed 1 night in Jul 2024

2/10 Terrible

MARJORIE, LOS ALTOS HILLS

Stayed 2 nights in Jul 2024

10/10 Excellent

Jingyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The staff was incredible. I brought a pet and didn’t understand that there was an additional fee. I was unhappy when I saw the fee. Joshua Weber went out of his way to help engage the general manager to assist as it was a miscommunication through Expedia and Tien Vo, the GM, called me back immediately and resolved it. I got points back worth way more than the pet charge. Almost immediately. Incredible. Staff is just the best at every single level. You will be valued at this property for sure. And the free breakfast Buffett is awesome and Joshua kept it open for people to come in a little later. I mean why throw out the food? Above and beyond!
Stayed 1 night in Jun 2024