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The Crestview

2.5 star property

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Photo gallery for The Crestview

Front of property
Lobby sitting area
Executive 2 Queen Suite | Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
901 E. El Camino Real, Mountain View, CA, 94040
  • El Camino Hospital
    ‪4 min drive‬
  • Googleplex
    ‪6 min drive‬
  • Shoreline Amphitheatre
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive King Suite

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Executive King Suite

  • 480 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive 2 Queens

Executive 2 Queens | Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Executive 2 Queens

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Executive King Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executing King Room Handicap AC

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Executing King Room Handicap AC

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive 2 Queen Suite

Executive 2 Queen Suite | Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Executive 2 Queen Suite

  • 480 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

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About this property

The Crestview

Hotel in Cuernavaca
Along with a 24-hour business center, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
The Crestview offers 65 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mountain View hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in September 2020.

The Crestview is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 635107635098634982595944622279161349668864

Property is also known as

Crestview Hotel
Crestview Hotel Mountain View
Crestview Mountain View
Hotel Crestview
Best Western Crestview Hotel Mountain View
Best Western Crestview Hotel
Best Western Crestview Mountain View
Best Western Crestview
Best Western Crestview Hotel Suites
Crestview
The Crestview Hotel
The Crestview Mountain View
The Crestview Hotel Mountain View
Best Western Crestview Hotel Suites

The Crestview Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 310 out of 820 reviews
Rating 8 - Good. 295 out of 820 reviews
Rating 6 - Okay. 134 out of 820 reviews
Rating 4 - Poor. 59 out of 820 reviews
Rating 2 - Terrible. 22 out of 820 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I’ve stayed at this place before! Room was clean and renovated. This time, my room was dirty. There was hair in the bathroom sink counter and hair in the shower. Also a dead spider. Additionally for check in - they were supposed to send a code so I can get through my room door. Didn’t get the message about my check in codes and contacted hotels.com to inquire.
Stayed 3 nights in Oct 2022

10/10 Excellent

Victoria

Stayed 1 night in Jul 2022

10/10 Excellent

Gali

Stayed 4 nights in Jun 2022

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the self check-in. Self-parking was convenient. Room was clean. The bed was surprisingly comfortable. The only negative was the mini refrigerator never got cold.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel has no staff in site. Our door didn't recognize the provided access codes, probably because the lock was broken. But with nobody on site and nobody responding to emails / calls we were stuck and couldn't enter the room. An exceptionally bad experience. Also, the gym has multiple fitness machines but only on treadmill was working.
Stayed 4 nights in Jun 2022

6/10 Okay

Wendell

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Smelled like fish. Although staff offered me for a room transfer but my clothes already stinkef
Stayed 1 night in May 2022

8/10 Good

Philip

Stayed 3 nights in Apr 2022

10/10 Excellent

Derick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lots of little things weren't great. The first code to the room didn't work and had to be reset. The tv remote didn't work when we arrived. There's no fan in the bathroom, so it remained steamy after showers. A light switch was broken, the tp holder wasn't properly attached to the wall, so tp slipped to the floor when used. Stairwell was full of trash the whole weekend. Overall, the stay was fine, despite these annoyances.
Stayed 2 nights in Apr 2022

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the self check in.
Stayed 1 night in Mar 2022

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2022

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice ancd well located
Stayed 4 nights in Jan 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful staff!
Check in was smooth and staff was beyond friendly. Very clean and maids were professional and respectful.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will choose this hotel again!
Very nice staff and comfortable room.
Stayed 3 nights in Dec 2021

8/10 Good

Doo Jin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chair was a bit uncomfortable as it pushed you forward, not easy to relax in that position. Other than that, we loved our stay. Thank you.
Stayed 14 nights in Dec 2021

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Easy check in for a quiet, comfortable night
Check in was online, room was very comfortable and surprisingly quiet, and the water pressure in the shower was great. Plenty of parking and extremely convenient location on El Camino with close access to 85.
Stayed 1 night in Dec 2021

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple, value stay
This is a perfect place for me. Just clean and comfortable stay. There a workout area that I did not use. Business center which is closed due to Covid. But just simple in/out a place to sleep and rest. Comfortable beds, roomy with frig and microwave. Don't need fancy lobbies, meals onsite, etc. A good value stay. Easy walk to a number of local eateries. I would stay again since I'll be visiting this area regularly.
Stayed 3 nights in Dec 2021

8/10 Good

Hyunchul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

Alexandria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Clean
The hotel had many hairs on and in between the sheets and all over the room. Even after changing rooms hairs were still found.
Stayed 4 nights in Nov 2021

10/10 Excellent

Aye

Stayed 3 nights in Nov 2021

10/10 Excellent

Hyunchul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a great place to stay, check is was easy and fast. Your given your check in instructions through email and or text. The hotel was accommodating to my request for early check in. Very quiet especially at night, with the exception of some traffic noise but not too bad. Rooms are very spacious clean, beds are on the firm side but comfy
Stayed 1 night in Nov 2021