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Volcano Eco Retreat by Heart Core Hotels - Adults Only

3.5 star property

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Exterior
Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Breakfast meal
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Hot Tub
  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
11-2888 Hibiscus Street, Mountain View, HI, 96771
  • Place, University of Hawaii at Hilo
    ‪39 min drive‬
  • Place, Volcano House
    ‪41 min drive‬
  • Place, Port of Hilo
    ‪42 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area

Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Eco Retreat by Heart Core Hotels - Adults Only

3.5-star Mountain View B&B with restaurant
This smoke-free bed & breakfast features a restaurant, a hot tub, and coffee/tea in a common area. Self parking is free. Other amenities include spa services, concierge services, and dry cleaning.
Volcano Eco Retreat by Heart Core Hotels - Adults Only offers 3 accommodations with fireplaces and complimentary bottled water. Rooms open to lanais. Accommodations offer separate dining areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the bed & breakfast include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
The bed & breakfast offers a restaurant. This Mountain View bed & breakfast also offers a hot tub, spa services, and a terrace. Complimentary uncovered self parking is available on site.

Volcano Eco Retreat by Heart Core Hotels - Adults Only is a smoke-free property.

Volcano Eco Retreat by Heart Core Hotels - Adults Only has a restaurant on site.

Property amenities

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Hot tub

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • 8 buildings
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Ceiling fan
  • Fireplace
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from February 1 2024 to December 31 2025 (dates subject to change).

Access methods

Access code, host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-069-222-1952-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Volcano Mountain Retreat B&B
Volcano Retreat B&B
Volcano Retreat
Volcano Mountain Retreat
Volcano Retreat by Heart Core Hotels
Volcano Eco Retreat by Heart Core Hotels

Reviews

Volcano Eco Retreat by Heart Core Hotels - Adults Only Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 14 out of 15 reviews
Rating 8 - Good. 0 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

2/10 Terrible

Randall, SEATTLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling. Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
Stayed 2 nights in Jan 2024

10/10 Excellent

Louay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect honeymoon destination

Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karthik, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.

10/10 Excellent

Changgyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very zen very eco very relaxing good breakfast!
Stayed 2 nights in Jun 2022

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Stayed 1 night in Jan 2021

10/10 Excellent

Linda

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were friendly, great breakfast, beautiful setting and convenient to the Volcanoes National Park. Highly recommend this spot over any other b&b.
Stayed 2 nights in Aug 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beacon in an otherwise rushed world.

Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful setting on the slopes of the mountain

We had a wonderful quiet stay at the retreat. Breakfast was outstanding.
Stayed 3 nights in Feb 2018

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Traum im Wald auf Big Island

Perfekt - eine wirklich tolle kleine Anlage; ein sehr herzliches Gastgeberpaar TOP
Stayed 3 nights in Mar 2022