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Zenao Appart'hôtels Mulhouse

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Exterior
Lobby sitting area
Standard Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Apartment (T2) | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Outdoor Space
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
10 Rue des Vergers, Mulhouse, 68100
  • Place de la Reunion
    ‪11 min walk‬
  • Mulhouse Hotel de Ville
    ‪11 min walk‬
  • National Automobile Museum
    ‪17 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪23 min drive‬

Room options

View all photos for Twin Apartment

Twin Apartment | 1 bedroom, premium bedding, desk, rollaway beds

Twin Apartment

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, desk, rollaway beds

Standard Studio

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Studio

Twin Studio | 1 bedroom, premium bedding, desk, rollaway beds

Twin Studio

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment (T2)

Apartment (T2) | 1 bedroom, premium bedding, desk, rollaway beds

Apartment (T2)

  • 452 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Zenao Appart'hôtels Mulhouse

Mulhouse residence with in-room kitchenettes
A restaurant, a coffee shop/cafe, and self parking are available at this smoke-free residence. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Zenao Appart'hôtels Mulhouse offers 19 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Mulhouse residence provides complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

Dining options at the residence include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This Mulhouse residence also offers a library, a terrace, and a garden. Parking is available onsite for a surcharge.

Zenao Appart'hôtels Mulhouse is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
Zenao Appart'hôtels Mulhouse has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in the accommodation: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, uncovered self parking on site (EUR 5 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 8 for adults and EUR 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 5 per accommodation per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 4 floors
  • Garden

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 7:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This property's common areas are shared with a residence that caters to senior citizens.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • An effective city/local tax rate of 5.50 percent will be charged
  • A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Uncovered self parking fee: EUR 5 per day
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 7:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Seniors-only community
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Zenao Appart Hotel Mulhouse
Mulhouse ZENAO Appart'hotel Mulhouse Aparthotel
ZENAO Appart'hotel Mulhouse Mulhouse
ZENAO Appart'hotel Mulhouse Aparthotel
ZENAO Appart'hotel Aparthotel
ZENAO Appart'hotel
Aparthotel ZENAO Appart'hotel Mulhouse Mulhouse
Aparthotel ZENAO Appart'hotel Mulhouse
Zenao Appart Hotel
Zenao Appart'hotel Mulhouse
ZENAO Appart'hotel Mulhouse
Zenao Appart'hotels Mulhouse
ZENAO Appart'hotel Centre Mulhouse
Zenao Appart'hôtels Mulhouse Mulhouse
Zenao Appart'hôtels Mulhouse Residence
Zenao Appart'hôtels Mulhouse Residence Mulhouse

Zenao Appart'hôtels Mulhouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 206 reviews
Rating 8 - Good. 67 out of 206 reviews
Rating 6 - Okay. 16 out of 206 reviews
Rating 4 - Poor. 9 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kizuki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful.

4/10 Poor

anna

Disliked: Room comfort

What is this even?

Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Nice location and very clean. Polite staff

Checking time was late 16:00 pm. Nice location and very clean. Polite and helpful staff.
Stayed 1 night in May 2021

8/10 Good

Scott

Business traveler
Disliked: Cleanliness, room comfort

Great staff, free parking, convenient to town

Amazing staff, very friendly and accommodating. Terribly uncomfortable bed and bedding and the room could use a proper clean. The furniture is stained and the floor needed sweeping. Nevertheless, the property offered free parking and was close to the center of town. We did enjoy three peaceful nights there with no street noise or noise from neighboring units which is appreciated. The kitchenette is a nice addition though remember to wash the dishes before use. Overall, a good choice for a reasonable price in the heart of Mulhouse.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Jai

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

darren

Liked: Cleanliness, room comfort

Modern

Really nice apartment, modern and clean. Nice location, would stay again.
Stayed 1 night in Jul 2020

6/10 Okay

GHISLAINE

Disliked: Cleanliness, room comfort

Room for improvement by GB (UK)

The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean. However, there are a few points which needs addressing and they are as followed: 1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest. 2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room. 3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights. 4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table. 5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
Stayed 5 nights in Jul 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
It is more a Hotel for the elderly, services offered in the rooms non existing and bed was very uncomfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Great place to stay

These seniors homes are great to stay in. Very modern and clean. A shame, but my bed was broken and It made it uncomfortable to sleep in. Like sleeping in the bottom of a boat. We reported it to reception in the morning. Hopefully it will be replaced. Will definitely return as everything else Was spot on.
Stayed 1 night in Oct 2019

4/10 Poor

Louis

Stayed 1 night in Oct 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel for the auto museum.

Unusual arrangement being in a home for the elderly but facilities good and location great for access to the automobile museum as well as the downtown area.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, but no toaster. Interesting combination of hotel and retirement village!
Stayed 2 nights in Sep 2019

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. I do wish to have more recycling options within the room.
Stayed 5 nights in Jul 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean and comfortable

The apartment was great, very clean and comfortable. You have to be careful that the shower water does not flood the bathroom! The receptionist was very pleasant and helpful. We would certainly stay here again.
Stayed 1 night in Jul 2019

8/10 Good

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Clean and comfortable apartment with parking. Area not the best but okay for one night stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Awesome hotel in a great location...really walkable to good restaurants and shopping.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Nice spacious apartment . The only downside is that the reception is closing at 9 pm. You have to make arrangements for a late arrival.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Great stay
Stayed 1 night in Oct 2018

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort

Top

Tres bon sejour, bon accueil et chambre agréable et confortable, seul petit bemol, l evier de la salle de bain doit etre sans doute un peu bouché car l eau a du mal a s évacuer, mais c est juste un petit détail.
Stayed 1 night in Oct 2024

2/10 Terrible

Rolf

Disliked: Cleanliness, amenities, room comfort
Hotel muss geprüft werden. Alle neueren Kommentare noch zu gut. Nicht saubere Zimmer in einem Seniorenheim. Bett total durchgelegen! Bad ekelig. Zimmer schlimm! ACHTUNG!! Keine 8,... Bewertung Bilder alt. Wir kamen zu spät an, um uns noch ein anderes Hotel zu suchen. Wir reisen viel, aber so etwas grenzt bewusst an Betrug!
Stayed 1 night in Sep 2024

4/10 Poor

Michael Juul

Disliked: Cleanliness

This is not a Hotel

We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments. You pick up your breakfast in the nursery home dining room, and are asked to eat in your room. Our room was dirty. Reception lady was very friendly trying to help. Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents.
Stayed 1 night in Jul 2024