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Sheraton Samoa Beach Resort

4.5 star property

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Exterior
Private beach, white sand, sun loungers, beach umbrellas
Dinner served, beach views
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • On private beach
  • Bar
  • Gym
  • Room service

Explore the area

Map
Entrance Road, Mulifanua
  • Giant Clam Sanctuary
    ‪26 min drive‬
  • Return to Paradise Beach
    ‪52 min drive‬
  • Salelologa Ferry Terminal
    ‪94 min drive‬
  • Apia (APW-Faleolo Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

  • 1291 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (View)

Room, 1 King Bed, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Oceanfront (View)

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

Suite, 1 Bedroom, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (View)

Room, 2 Queen Beds, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Oceanfront (View)

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Samoa Beach Resort

4.5-star Mulifanua resort with private beach
Catch some rays on Sheraton Samoa Beach Resort's private white sand beach, pamper yourself at the full-service spa, or enjoy volleyball. Housekeeping is available on request.
Sheraton Samoa Beach Resort offers 133 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mulifanua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Manaia Spa. Massages are available on the beach and in the spa; other services include facials and body scrubs. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Samoa Beach Resort like an outdoor pool and a children's pool.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a steam room, a fitness center, and a garden. Onsite self parking is complimentary.

Sheraton Samoa Beach Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
South Pacific Restaurant - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Apolima Fale - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Solent - Overlooking the ocean, this bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: WST 45 for adults and WST 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Apolima Fale
  • Pool Bar
  • Solent
  • South Pacific Restaurant

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (1,550 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • No elevator
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for WST 92.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately WST 45 for adults and WST 22.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 92.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service hours are 6:30 AM-11 PM.

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Aggie Greys Beach Resort
Aggie Greys Lagoon
Aggie Greys Lagoon Beach
Aggie Greys Lagoon Beach Faleolo
Aggie Greys Lagoon Beach Resort
Aggie Greys Lagoon Beach Resort Faleolo
Aggie Greys Lagoon Resort
Aggie Greys Resort
Sheraton Samoa Aggie Grey's Resort Mulifanua
Sheraton Samoa Beach Resort Mulifanua
Sheraton Samoa Aggie Grey's Mulifanua
Sheraton Samoa Aggie Grey's
Sheraton Samoa Beach Mulifanua
Sheraton Samoa Beach
Sheraton Samoa Aggie Grey's Resort
Aggie Greys Lagoon Beach Resort Spa
Sheraton Samoa Beach
Sheraton Samoa Beach Resort Resort
Sheraton Samoa Beach Resort Mulifanua
Sheraton Samoa Beach Resort Resort Mulifanua

Sheraton Samoa Beach Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 214 out of 564 reviews
Rating 8 - Good. 213 out of 564 reviews
Rating 6 - Okay. 96 out of 564 reviews
Rating 4 - Poor. 29 out of 564 reviews
Rating 2 - Terrible. 12 out of 564 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location close to the airport. Large room with good amenities. Reception did not have any maps of the island or a tour desk with tourist options, they did however book us in with their preferred tour company for a day trip which was very good. Food and beverage quite expensive for what you got, but it was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

CURTIS

Stayed 1 night in Nov 2024

6/10 Okay

Mareta

Disliked: Cleanliness, property conditions & facilities
Too dark no lighting from the entrance all the way to reception, big car park poor lighting, hall way too many small black moths and mossies, both breakfast and dinner restaurants too many sandflies flies and small black insects, unsafe scary for a lady when your room is in Timbuktu and your checking out at 02:30 in the morning for a 0500 flight n worse again poor lighting had to use my phone light. Bad experience, unhappy guest!!!
Stayed 2 nights in Nov 2024

8/10 Good

Miranda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Nov 2024

8/10 Good

Karyn, Auckland

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Phoebe

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Our stay here was plagued with issues from start to finish. We were staying as a family group and had 4 rooms booked. Firstly, they charged my credit card for extra rooms without authorization. They then told me they'd reversed the charges but hadn't, so I was out of pocket for nearly 2 weeks waiting to be reimbursed. We then each had issues with our rooms. We had an electrical issue, which meant every time a certain light switch was turned on, it blew all of the circuits so we had no power in our room. They came to advise us of this issue (so clearly knew about it - why put us in this room in the first place?), and said they would fix it while we were at dinner. We got back later that evening, and it turned out they hadn't fixed it at all. They were able to restore power (but not fix the problem) and said we could move rooms in the morning. The morning duty manager then told us no, they would just fix it. After trying and failing to fix it for nearly an hour, we were finally told we could move rooms but by this time it was midday and we'd basically lost a day of our trip to this nonsense. In another room, our family had no hot water in the shower, and despite repeatedly asking for it to be fixed, and told it would be, it wasn't. The food was a bit hit and miss and all way overpriced. The rooms were dirty, and the lining in the pool peeling and in need of TLC. For a supposed 5 star hotel, really disappointing.
Stayed 3 nights in Nov 2024

6/10 Okay

Alan, Rotorua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
A really nice place to stay but a shadow of its former self. The food was really nice with a comprehensive buffet breakfast served everyday. Lunch and dinner was a la carte with no daily change to the options throughout the course of our 5 day stay. We were told by the staff that buffet dinners were on hold until the resort got busier. We counted no more than 50 quests during our stay, so very quiet for a resort this size. (Most would probably love that but it affected what was available to us). The pool is amazing and the towel service was easy but the swim-up bar never opened. No kayaks or ocean equipment was available and not many people swam in the ocean although it was warmer than the pool. (Most likely due to the NZ navy ship recently sinking on the other side of the island). Staff were friendly and helpful at every interaction. The outdoor pool at the spa wasnt in use and was located too far away in my opinion. There were no tennis courts available despite this being on their website. The children's playground was off limits as it didn't look like it had been used for a while. The resort branded car was in the main carpark, with flat tyres and moss growing on it. Not a good look for the brand I would have thought. Overall, I expected a lot more from a Sheraton/Marriott resort. It did seem that they were getting back on their feet after the pandemic which we understand but should have indicated what isn't available on their website.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Close to the airport. They struggled with providing chsnge in Tala
Stayed 1 night in Nov 2024

6/10 Okay

Kurt

Stayed 2 nights in Oct 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nataliya

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to airport, just 10 min by taxi, but no noise at all. All buildings were renovated just one week before we came. Staff are very friendly. Not enough towels (bath, beach at first days)
Stayed 7 nights in Oct 2024

10/10 Excellent

Vishal

Stayed 1 night in Oct 2024

8/10 Good

Adam Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to keep track on your account wr paid cash for everything we ate and drank at the hotel and were being charged for things we didnt order or had paid for so keep all recipts of purchases and pay Cash charge nothing back to your room
Stayed 8 nights in Oct 2024

4/10 Poor

Olivia

Disliked: Cleanliness, amenities, property conditions & facilities
There was so much wrong with the property. I went there because I had been before. Extremely run down. Lawns not mowed. Gym was disgusting and smellt of urine. Walkways around resort smelt of blocked drains. No activities. No kayaks no snorkelling. No menu poolside. No swim up bar. Al advertised but not there. Weeds all through cobble stones poolside. No hot water one night. No pool towels until after lunch each day and only limited amounts. No wellness spa open until day 3. Clearly a change of management. I wrote a list of everything that had gone wrong.no one acknowledged it. Deeply disappointing. Everyone was complaining.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and area.
Just a one night stay, but the hotel arranged for us to have a rental car that made it so we could tour around for a few hours. Lovely hotel, wonderful breakfast. Great front desk help.
Stayed 1 night in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
3 star resort
My 1 night stay was decent I don’t know why I got a 2 bed room when I actually made a reservation for a king room but whatever. The food was great the bed was stiff. The staff was nice. The place is showing its age.
Stayed 1 night in Mar 2024

8/10 Good

Alisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience close to the airport, easy check in, nice clean accommodation. Would stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Murray and Allison

Traveled with partner
Liked: Staff & service, property conditions & facilities
Lovely facility with beautiful little beach. Unfortunately even though water sports, ie kayaking were advertised as available, major reason for booking. There were none available once we were there.
Stayed 1 night in Mar 2024

10/10 Excellent

Laine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Neha

Stayed 1 night in Feb 2024

6/10 Okay

Selovi

Traveled with family and small children
Air conditioning don't work well
Stayed 2 nights in Jan 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

8/10 Good

Katya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was wonderful and the resort was mouth jawing.
Stayed 2 nights in Jan 2024