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Ascot Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascot Hotel

Superior Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Lobby
Interior entrance
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
38 Garden Road, Colaba, Mumbai, Maharashtra, 400039
  • Colaba Causeway
    1 min walk
  • Front Bay
    3 min walk
  • Gateway of India
    11 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    69 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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The price is $181
per night
$213 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Ascot Hotel

3-star hotel in Colaba
A restaurant, 24-hour room service, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Ascot Hotel offers 25 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Mumbai hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking and valet parking are available on site.

Ascot Hotel is a smoke-free property.

Ascot Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 300)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 1938
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: INR 300 (rates may vary)
  • Airport shuttle fee: INR 1124 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ascot Hotel
Ascot Hotel Mumbai
Ascot Mumbai
Ascot Hotel Hotel
Ascot Hotel Mumbai
Ascot Hotel Hotel Mumbai

Ascot Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 81 reviews" "
Rating 8 - Good. 29 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for three days in January. The hotel staff were all excellent and helpful, especially Nayim. We felt safe and easily walkable to all the main attractions in Colaba . Wonderfully quiet away from Mumbai's hustle and bustle but shops, and restaurants nearby.
Stayed 3 nights in Jan 2024

6/10 Okay

Shena

Traveled with family
Average Hotel
The hotel is well situated, and has very gun potential but it is average.The 1st thing they can do is improve on the cleanliness. The workers always look untidy and sweaty. The do not provide any bathroom accessories, not even a shower cap, i thought it was standard on all 3 star hotels.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
This is a well located hotel near the taj hotel. The rooms are quite large and the breakfast was off a menu. Bathroom was very big too. Staff was friendly and helpful.
Stayed 1 night in Jan 2023

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Mustafa, Saipan

Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Great breakfast in the morning; service at breakfast was wonderful. Front desk service could have been better. We didn't receive a wifi code until 30 minutes after check in as the "computer was resetting"? Also, when we asked for more hangers, they returned saying they couldn't find anymore.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room
We had a beautiful room on the top floor with a king size bed and fantastic shower. The a/c was great and all the staff were friendly and helpful. breakfast was excellent. This hotel is very close to a major street in Colaba that allows easy access to restaurants and sights. Be aware that there’s a lot of street noise but that’s probably unavoidable in this section of Mumbai.
Stayed 3 nights in Jan 2020

10/10 Excellent

KatieDee, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ascot Hotel is a lovely place to rest and relax amidst the Colaba chaos! The rooms are spacious and quiet, the prepared coffee is excellent, breakfast is plentiful, and the staff is truly superb. I would recommend this hotel to anyone looking for a mid-range place in Mumbai's Colaba area.
Stayed 1 night in Jan 2020

8/10 Good

Sam, Chicago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pretty good hotel ver close to shopping area and tourist spots best location
Stayed 1 night in Nov 2019

2/10 Terrible

Helen

Disliked: Staff & service
Do not use this hotel.
Our experience with the Ascot Hotel was awful. This is our story. We are a senior professional couple from Toronto Canada. We booked several months ahead. A week before arriving, we sent an email requesting their Airport shuttle service, which is advertised by the hotel, by kindly requesting, just to be sure, a confirmation reply. No reply was received. Two days before our arrival, we were notified by our tourist agency that Air India had cancelled our flight from Varanasi to Mumbai. Once again we notified the Ascot Hotel of the change of flight and requested their Airport Shuttle Service with the new airline, flight number and arrival time. Once again, we received no confirmation. At our arrival, no Ascot Hotel shuttle service was there. We arranged our own transportation and, once arrived at The Ascot Hotel, we were informed that there was no room available for us. They suggested another hotel for us for a night. They would have a room for us for the remaining 4 nights. Luckily enough, we still had our taxi on the premises. The only positive service: one of their staff came with us to the other hotel with our cab. The other hotel was of lower category and considerably cheaper. The following day we refused to return to the Ascot. We remained at the new hotel because the staff was very friendly although the facilities were “challenging”. Conclusion: no one wants to be stranded late in the night in a foreign city... never mind in a challenging city like Mumbai.
Stayed 5 nights in Sep 2019

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel in very good location in Colaba. Friendly service and very clean and comfortable rooms.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service! Great location, spacious room with balcony. An oasis in Mumbai
Stayed 1 night in Feb 2019

8/10 Good

Donna, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of this hotel is the staff. They go out of their way to make your stay good. Extremely helpful & pleasant. Comfortable room & bed. Good breakfast. Close to waterfront, India gate, shops & restaurants.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel
I have stayed at this hotel before and love it. This time though, I am not sure if the bed sheets were clean and changed, there were no towels in the room, and the trash can had trash from a previous occupant. The Internet was also patchy which was a real bone of contention. That being said, maybe this was a one off, as otherwise I really enjoy the hotel and would recommend it.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascot Hotel Remains A Favourite
Our 3rd stay at the Ascot. Always very friendly service. Rooms are large and in good repair. Marble on floor is nice in hot weather. Great location. Will return to the Ascot Hotel. Good value. Highly recommend. Met friendly owner.
Stayed 2 nights in Mar 2018

10/10 Excellent

John M , Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very central.
Easy access to shopping and sightseeing such as Gateway to India and Taj Mahal hotel.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem.
Very pleasant staff and great location!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The room I was given initially was not great - it was in pretty shabby condition and was not very clean (except for the linens, which were spotless). I arrived very, very late and so was content to sleep there for one night, with the intent of finding another hotel the next day. However, when I explained my concerns to the staff in the morning, they moved me to a much nicer - and cleaner - room. I wouldn't say the new room was spectacular, but it was clean and came with simple amenities like soap and hand towels (no washcloths). The daily paper was a nice touch, and the entire staff was very friendly and helpful. Great location as well - very close to the Taj Palace (go for high tea!) and the Gateway to India, and immediately proximal to the Colaba street market. Ubers are plentiful in the area, so it was easy to get around to other areas of the city as well.
Stayed 5 nights in Nov 2017

10/10 Excellent

Pathma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Ascot Hotel Mumbai
The Staff at Reception were amazing. Especially the Gentleman on Night Duty. Very Very Helpful. Breakfast Continental. Should include Indian Breakfast on some days. Unfortunately the Guests across my Room 206 were extremely noisy day and night. Lots of people staying in that Room .Overall Amazing Stay
Stayed 9 nights in Aug 2017

2/10 Terrible

manish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculous
Had done the booking through Expedia , when I showed up at the property they had forgotten to book the room for me. Had to look for other options as the hotel could not accommodate me.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very good. Everyone was helpful and accommodating. I was very happy with the location. My room was big, comfortable and quiet. This is a great place to stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
I recommend this wonderful hotel to all travellers. Everything was perfect: the staff are fantastic and very helpful. The hotel location is also perfect for a tourist: walking distance to many things and a great vibrant buzz of activity and restaurants and shops and bars. Great fun!

6/10 Okay

Chong Mei

Liked: Cleanliness, staff & service
Just fine!
The restaurant and room were clean, but it certainly needs refurbish and upgrade.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at The Ascot
wouldn't stay anywhere else in Mumbai - great location, large rooms, good breakfast, helpful staff