Carlton Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Carlton Hotel

Exterior
Superior AC Quadruple Room With Shared Bathroom | Desk, free WiFi
Sauna
Property entrance
View from room

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Florence House, No.12, Mere Weather Road Behind Taj Mahal Hotel, Mumbai, Maharashtra, 400039
  • Front Bay
    1 min walk
  • Golden Dragon
    1 min walk
  • Mumbai Churchgate Station
    20 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    67 min drive

Room options

Superior AC Quadruple Room With Shared Bathroom

  • 602 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Ac Double Room With Common Showers

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe double Ac room with bathroom

  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room, 1 Bedroom, City View

  • 230 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Carlton Hotel

Mumbai hotel connected to a shopping center, steps from Colaba Causeway
Along with a full-service spa, this smoke-free hotel has 24-hour room service and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Carlton Hotel offers 20 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. Rooms open to balconies. Cable television is provided.

Bathrooms include showers. This Mumbai hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Carlton Hotel features a full-service spa. Public areas are equipped with complimentary wireless Internet access. This Mumbai hotel also offers a library, a vending machine, and complimentary newspapers in the lobby.

Carlton Hotel is a smoke-free property.

24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Full-service spa
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • No elevator

More

  • Built in 1958
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Carlton Hotel Mumbai
Carlton Mumbai
Carlton Hotel Hotel
Carlton Hotel Mumbai
Carlton Hotel Hotel Mumbai

Carlton Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

8.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for location
We stayed here when we first arrived in Mumbai and enjoyed the property and staff so much, we booked again on our return after touring south India. They just did some facade renovations that came out great in a historic building. Rooms either have attached bathroom or shared hostel type and both settings were clean with hot water. A/C in both rooms was working great. Rooms were both clean for check in. There’s a nice balcony with tables overlooking a busy street to just take in daily life. Hotel manager is very helpful and accommodating for advice or services that you need and the rest of the staff was helpful too. Location is great right behind the Taj hotel with coffee shops and restaurants all in walking distance where you can eat out as budget or as lavash as you want. Would definitely stay here again on a return to Mumbai.
Stayed 3 nights in Mar 2020

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
best location for sightseeing!
Excellent location: 3 minutes walk to the Gate of India. Perfect for visiting. Staff very helpful and friendly. Room OK (better with Ac otherwise too hot). WC+shower (attached, as usual here) not clean, hot water not always available. Room price fully OK if considering the location. Many restaurant and cafe for breakfast just outside the hotel. The taxi tour suggested by the hotel is well done and worth it.
Stayed 4 nights in Feb 2019

6/10 Okay

DEVEN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
My Experience At Carlton
overall it was a nice experience but the room should be improved as it has some cracks, dirty curtains, and the AC switch also sometimes not working and the services are not as good as we expected coz we have to ask for everything thanks...
Stayed 1 night in Feb 2019

10/10 Excellent

Ram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is amazing. Clean Rooms
Exterior and interior of Hotel is vintage. It's behind Taj hotel and walkable distance from Gateway of India. Rooms are neat and clean a spacious one. They give free tea and coffee and there is beautiful common balcony street view. Overall a good stay with helpful staff.
Stayed 1 night in Mar 2018

2/10 Terrible

PUNEET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hole in the wall
A dingy hole in the wall. No ventilation in the rooms. It is more of a dormitory than a hotel. Strictly for low budget travellers.
Stayed 1 night in Mar 2018

4/10 Poor

TAKUMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

susumu

Liked: Staff & service, amenities
交通至便。新エアポートバスCHALO(片道150ルピー)、発着徒歩2分。建物2階にありバストイレ外。空調完備。飲料水、チャイ飲み放題。エレベーター、冷蔵庫なし。ダニ出現。防虫シーツ等必須。ビール250ルピー。
Stayed 3 nights in Mar 2024

2/10 Terrible

Roger Howard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you expect be careful when you book.
I booked a double room with a bathroom and veiw over Mumbai city. At check-in I was given a room with out a bathroom, no window and a mattres at floor level. When I complained I was told that my window was on the other side of the building down a corridor.
Stayed 3 nights in Feb 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlton Hotel рекомендуем.
Carlton Hotel очень хорошее расположение, бюджетно, чистота, терраса где можно посидеть выпить чай,кофе ( кофе машина там-же бесплатно) всё в шаговой доступности. Рекомендуем на 3-4 дня.
Stayed 3 nights in Jan 2020

2/10 Terrible

Didier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complétement déçu...
Je ne suis resté personnellement qu'une seule soirée en arrivant car pas de salle de bain ni de toilettes dans la chambre !!! Et vous n'aviez pas affiché cela sur votre proposition, donc pas logique..... En plus pas propre ! Et le lendemain, j'ai trouvé un autre hôtêl très bien juste à côté et pour 300 roupies indiennes de plus par nuit, c'est à dire pas grand coût du tout... Par contre une personne pour qui j'avais réservé y est restée !! Donc moi écoeuré....
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very good location clean hotel friendly stuff it was wonderful to stay in the hotel
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Correct pour le prix
Salle de bain partagé, ce qui n'est pas indiqué, fenetre sans chambre, hyperchaude malgré le ventilateur. Personnel tres amical
Stayed 2 nights in Jun 2018