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Comfort Inn Heritage

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Heritage

Reception
Exterior
Executive Deluxe | Premium bedding, minibar, in-room safe, desk
Daily continental breakfast (INR 499 per person)
Dining

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
Sant Savta Marg Byculla, Mumbai, Maharashtra, 400 027
  • Mohammed Ali Road
    2 min drive
  • Lamington Road
    3 min drive
  • High Street Phoenix Mall
    4 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    47 min drive

Room options

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About this property

Comfort Inn Heritage

3.5-star Mumbai hotel close to Jijamata Udyaan
A restaurant, WiFi in public areas, and 24-hour room service are available at this hotel. Valet parking is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Comfort Inn Heritage offers 96 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is available for a surcharge. This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking and valet parking are complimentary.

Comfort Inn Heritage has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Comfort Inn Heritage has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 499 for adults and INR 499 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 499 for adults and INR 499 for children
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Heritage
Comfort Inn Heritage Hotel
Comfort Inn Heritage Hotel Mumbai
Comfort Inn Heritage Mumbai
Comfort Inn Heritage Hotel Mumbai (Bombay)
Mumbai Comfort Inn
Comfort Inn Heritage Hotel
Comfort Inn Heritage Mumbai
Comfort Inn Heritage Hotel Mumbai

Comfort Inn Heritage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 38 reviews" "
Rating 8 - Good. 20 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Qayyum

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

RONNY

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Fatema

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised for a 3* hotel.
Stayed 1 night in Oct 2022

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Good hotel,good location outside byculla station.near Gloria church.lots of restaurants options nearby.
Stayed 1 night in Mar 2020

8/10 Good

Azita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall
I booked this hotel for my parents in Mumbai last minute. The staff were helpful in checking them in.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
This us not a 4 star room stink shower got plug up even i had resvation i still was waiting for a room wich they cleaned on the spot so i waited 30 min very bad service not cleen room nasty blanket i found a bug died under my pillow this is not a 4 star it like a 2 star i would say the only thing i found was good the food was delicious
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice and clean.
Stayed 5 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Location was very exl for my needs
It is very nice place. Rooms are nice and clean. For all rooms there is no window .breakfast is good but the same everyday. The service of pepule is very good.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
- Centrally located with friendly staff. - Furniture and fittings, a tiny bit worn out/basic and bed was hard - Next door restaurant sometimes makes noise at 5am - Overall, not bad for the price and good WiFi
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Room Facilities ...
Door was open to the room i was checking into. On asking Prakash who led me to my room, he mentioned that accidentally the house keeping staff may have left it open. My fear came true while I was sleeping ... had mousquitoes bothering me, and along with that the ac remote only seems to operate from a certain direction in the room and not from the side of the bed which I was sleeping on (only figured this out later). On asking the reception at 4 am to replace my remote and for a mousquito repellent they sent a ac engineer which is when I was informed about the sensor ... and they did not have the courtesy to send across a repellent event then. Let me also add, the mattress is horrible.
Stayed 1 night in Sep 2018

8/10 Good

saeeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to have access to Internet also the prices is high

8/10 Good

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for a short business stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ... decent rates ...good dining
Hotel is worth it's rate ... good location...

8/10 Good

sanjay

Liked: Property conditions & facilities
If u r not in position to spend too much then its good prop.

10/10 Excellent

BENEDICT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stay was good enjoyed it but no proper cleanliness as the bathroom got choked due to dirt inside the drainage had to call the housekeeping to get it done.

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Good hotel surrounding areas very poor Travel to places very difficult with traffic at peak times

8/10 Good

George

Liked: Cleanliness, staff & service
Decent Hotel - Would not suggest for Siteseeing
I chose this hotel as an alternative to the busy sections of the city while on work. While the hotel was convenient, I found that the rooms were less than ideal as the windows didn't actually look outside, but looked into the hallways. As such, I felt like a bit of a hermit as, to ensure privacy, I didn't open the blinds to natural light for more than a few minutes a day. It was raining quite a bit during my visit, so not much to walk around and see in this area. Further, please be prepared to wait/not get your ride from cab aggregators as they seem to have difficulty finding the place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
nice location..good stuff . i wil come again to this hotel

4/10 Poor

Alex, KW

Disliked: Staff & service
not reliable
I was charged for extra guest while not informing of the extra guest policy, as hotel booking system was not working for more than a day where I was charged for extra day, without guest being accommodated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip for a couple of nights. Stayed here long term.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - very helpful, a good place to stay in Mumbai

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort