Along with self parking, this hotel has 24-hour room service and concierge services. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Dragonfly Apartments Emerald offers 8 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.
Dragonfly Apartments Emerald has designated areas for smoking.
A complimentary breakfast is offered.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour free roundtrip airport shuttle
Area shuttle (surcharge)
Self parking on site (INR 100 per stay)
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Separate bedroom
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
1 building
6 floors
Designated smoking areas
Room amenities
Bedroom
Egyptian cotton sheets
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Free bottled water
Microwave
Minibar
Refrigerator
Stovetop
More
Air conditioning
Ceiling fan
Desk
Free daily newspapers
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 800 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: INR 100.00 per stay
Rollaway bed fee: INR 800 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Dragonfly Apartments Emerald Apartment Mumbai
Dragonfly Apartments Emerald Apartment
Dragonfly Apartments Emerald Apartment Mumbai
Dragonfly Apartments Emerald Apartment
Dragonfly Apartments Emerald Mumbai
Apartment Dragonfly Apartments Emerald Mumbai
Mumbai Dragonfly Apartments Emerald Apartment
Apartment Dragonfly Apartments Emerald
Dragonfly Apartments Emerald
Dragonfly Apartments Emerald Hotel
Dragonfly Apartments Emerald Mumbai
Dragonfly Apartments Emerald Hotel Mumbai
Dragonfly Apartments Emerald Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
They show you something but sell you another thing
Terrible experience. We checked in and paid for our stay "after" that the staff said we will now be taking you to another area/building as you have been booked into another place. That was a red flag but I was travelling with my elderly parents and mother in law so I couldn't do much. They then drove us to this place which was below expectation. I had requested late check out due to my mum not feeling well and needed rest. We flew in pretty late from overseas and had our domestic flight the next evening. The "manager" I spoke to assured me late check out won't be a problem (I had offered extra payment for late check out but he refused). Next morning another "manager" called at 10 am and asked us to leave the place by 11am. Expedia site shows check in and check out time as "noon". I told the guy I am happy to pay and have got elderly parents who are not well and requested couple of hours stay, but he flat out refused. I had to leave the place in heavy rain because of that.
Renold
Stayed 1 night in Jul 2018
8/10 Good
Amr
Dec 31, 2017
Liked: Cleanliness, staff & service, room comfort
Thank you
Great stay
Amr
Stayed 7 nights in Dec 2017
8/10 Good
PetraGlyph, Canada
Oct 12, 2017
Disliked: Room comfort
OK hotel, pretty rough neighbourhood
Pick-up from airport was prompt, hotel is clean but not what I would call comfortable. There was no hot water, and nowhere to hang clothes. The breakfast was ok if you like Indian food (which I do) but very limited choice for westerners.
Dragonfly Apartment - Really Bad Hotel Apartment !
We arrived to Mumbai on 31/07/2017 at midnight. The driver from the Dragonfly Apartment picked us up from the international airport . We are four of us Myself my wife, daughter and son. We have been taken to apartment which was no where near what was shown on Expedia website. The living room has some light bulb missing. sofas and dining table was never cleaned and full of stains. The bedrooms and bathrooms was very uncleaned and filthy. The air conditioned in both rooms were not working properly and keep switching off after five minutes. The wardrobes were broken and full of cockroaches. The fridge were full of molds with black stains and smelly. There was no hot water supply. The lift was never serviced and cleaned. We whole family stuck between the floors in the lift twice on the same day. I made a phone call to hotel for us to shift in a better apartment or in a hotel. They said that they have no other apartment and rooms in the hotel are fully booked. After lots of argument with the hotel staff, we have decided to leave hotel. Only then the Manager has agreed to give us a room in the hotel in the following day in the evening. It was very bad experience and very scary because I had my family with young children and we were very unknown to Mumbai city. Please do not adverse this hotel apartment in your website. Do not put any other family in danger like we were, purely because you would like to earn few pounds of commissions. It was so so so bad experience.
DHARMESH BHATT
Stayed 7 nights in Jul 2017
4/10 Poor
Verified traveler
Mar 27, 2017
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel or Air BNB?
This was an interesting experience. I would think this would be better listed on air bomb not expediea. It's essentially an apartment that a guy lives in and rents out two of his rooms to people from the hotel.
The room and bathroom wasn't as nice as it looked in the images. On the positive the bed was super comfortable
Verified traveler
6/10 Okay
Verified traveler
Mar 20, 2017
Liked: Staff & service
Disliked: Cleanliness
There is no reception counter. The address is actually the unit number. Got a shock of our life when we arrived in a Cab. Don't know who to approach, the security of the building could not understand English. Later a young man came down to receive us. He was nice and polite. He spoke not good English. Everything was fine afterwards. They offered free shuttle to airport though which was a plus side.
The staff was very pleasant and helpful. I was quickly serviced and escorted to the room. The room was clean and roomy. I would definitely recommend this hotel.
This place is terrible. They advertise something on Expedia and show us some other property. On Expedia I saw the property of the hotel and when we arrived they took us to residential apartment which was very disappointing. Will not recommend to anyone.
Yogesh
10/10 Excellent
ARUN KUMAR, Jacksonville, Estados Unidos de América
we liked the location and service person is good. and the main problem we faced TV in the room. it is small but the hotel manager is happy to help with that. thank you
SUMAN
6/10 Okay
Lise
Jan 15, 2017
Liked: Staff & service
Chambre pour très court séjour, près de l'aéroport.