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Grand Hotel

3.5 star property

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Photo gallery for Grand Hotel

Lobby
Exterior
Executive Room | Premium bedding, memory foam beds, in-room safe, desk
Interior
43-inch Smart TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Air conditioning
  • Room service

Explore the area

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
  • Colaba Causeway
    ‪19 min walk‬
  • Wankhede Stadium
    ‪2 min drive‬
  • Gateway of India
    ‪6 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪20 min drive‬

Room options

View all photos for Semi Suite

Semi Suite | Premium bedding, memory foam beds, in-room safe, desk

Semi Suite

  • 400 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

  • 350 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room, Harbor View

  • 290 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, memory foam beds, in-room safe, desk

Executive Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

  • 180 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Residency Hotel Fort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (977)
$74 nightly
The price was $92
The price is $74 total
includes taxes & fees
Residency Hotel Fort

About this property

Grand Hotel

3.5-star Mumbai hotel, connected to a shopping center in Fort
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel offers 69 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 4975 square feet (462 square meters) include a conference center. This Edwardian hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Cinnamon - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 650 for adults and INR 650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cinnamon

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (4,975 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Edwardian architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 650 for adults and INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 213 reviews
Rating 8 - Good. 86 out of 213 reviews
Rating 6 - Okay. 30 out of 213 reviews
Rating 4 - Poor. 14 out of 213 reviews
Rating 2 - Terrible. 11 out of 213 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Konstantin

Business traveler
Liked: Cleanliness, staff & service

Not "Grand" in Grand hotel

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.
Stayed 8 nights in Feb 2025

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

DHARMESH

Stayed 1 night in Feb 2025

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariam

Stayed 4 nights in Jan 2025

2/10 Terrible

Kourosh, Maple

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
Stayed 4 nights in Jan 2025

8/10 Good

Charles-Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Alafiya

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Walid

Stayed 3 nights in Dec 2024

8/10 Good

Ruiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Padma

Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024

8/10 Good

Matthieu

Liked: Staff & service
Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveler
I enjoyed my stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Business traveler
Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the cost
Stayed 2 nights in Jun 2024

10/10 Excellent

Pramod

Stayed 5 nights in May 2024