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Hotel Heritage formerly known as Comfort Inn Heritage

4.0 star property

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Photo gallery for Hotel Heritage formerly known as Comfort Inn Heritage

Reception
Restaurant
Executive Room | Minibar, in-room safe, individually decorated, individually furnished
Executive Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
Sant Savta Marg,OppGloria Church,Byculla, Mumbai, Maharashtra, 400027
  • Mohammed Ali Road
    ‪2 min drive‬
  • Tata Memorial Hospital
    ‪3 min drive‬
  • Haji Ali Dargah
    ‪4 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪43 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, individually decorated, individually furnished

Executive Room

  • 286 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • 130 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Heritage formerly known as Comfort Inn Heritage

4-star Mumbai hotel with restaurant
A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a banquet hall.
Hotel Heritage formerly known as Comfort Inn Heritage offers 96 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Mumbai hotel also offers dry cleaning/laundry services, an ATM, and an elevator. Onsite self parking is complimentary.

Hotel Heritage formerly known as Comfort Inn Heritage has designated areas for smoking.

Hotel Heritage formerly known as Comfort Inn Heritage has a restaurant on site.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Heritage
Hotel Heritage formerly known as Comfort Inn Heritage Hotel
Hotel Heritage formerly known as Comfort Inn Heritage Mumbai

Hotel Heritage formerly known as Comfort Inn Heritage Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, excellent staff.
Was a very good stay. Room was very good and quiet and the staff were extremely helpful. The the buffet breakfast selection was big and ranged from traditional Indian to continental. There were also a few resturants withing minutes walk like the Persian Darbar.
Stayed 2 nights in Nov 2024

2/10 Terrible

Agrim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing stay
Absolutely unprofessional staff and hotel. More than 4 hours for checkin. Hotel refused to give invoice upon repeated asks. In my 10+ years of hotels.com, the worst experience- very disappointed. Experience ruined my vacation
Stayed 2 nights in Sep 2024

8/10 Good

kaushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Muhammed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel experience was quite disappointing. Despite booking online, we were asked to pay extra upon arrival. Even after paying, the promised service was not provided. The reception staff were unfriendly and seemed more focused on extracting additional money at every opportunity, such as for early check-in, late checkout, or an extra bed for a child. The room was in poor condition, with visible cracks and peeling paint. When we arrived late at night, the floor was wet and sticky, which was blamed on the air conditioning. The staff refused to clean it. We requested extra towels but did not receive them. Although we paid for an extra bed, it was never provided, with excuses about unavailability or lack of space. Overall, the experience was not worth the price. The conditions and service were very disappointing, and I would not recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Hideta

Business traveler
Liked: Cleanliness, staff & service, amenities
ホテル自体は古いが、良いサービスを提供している。設備ぼ古さより周辺に外国人が入れるレストランが少なく不便だった。
Stayed 4 nights in Jun 2024