3-star Mumbai hotel, connected to a rail/subway station in Grant Road
Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Orient Palace offers 50 accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Mumbai hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary uncovered self parking is available on site.
Hotel Orient Palace has designated areas for smoking.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.
Languages
Arabic, English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free uncovered extended parking on site
Wheelchair-accessible parking available
Food and drink
Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: INR 400 for adults and INR 250 for children
A restaurant
Things to do
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Banquet hall
Designated smoking areas
Fireplace in lobby
Reception hall
Room amenities
Bedroom
Memory foam mattress
Premium bedding
Bathroom
Designer toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Refrigerator
Restaurant dining guides
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 700 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately INR 400 for adults and INR 250 for children
Rollaway bed fee: INR 700 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Property is also known as
Hotel Orient Palace Mumbai
Orient Palace Mumbai
Hotel Orient Palace Hotel
Hotel Orient Palace Mumbai
Hotel Orient Palace Hotel Mumbai
Hotel Orient Palace Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 23 reviews" "
10 - Excellent
4
Rating 8 - Good. 6 out of 23 reviews" "
8 - Good
6
Rating 6 - Okay. 2 out of 23 reviews" "
6 - Okay
2
Rating 4 - Poor. 8 out of 23 reviews" "
4 - Poor
8
Rating 2 - Terrible. 3 out of 23 reviews" "
2 - Terrible
3
5.6/10
Cleanliness
6.4/10
Staff & service
6.4/10
Amenities
5.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Rizwan
Feb 11, 2024
Rizwan
Stayed 1 night in Feb 2024
6/10 Okay
Shabbir
Oct 27, 2021
Shabbir
Stayed 8 nights in Oct 2021
4/10 Poor
RAGHUNATH
Traveled with family
Oct 8, 2021
Disliked: Staff & service
Never seen in my history this kind of a service and cheating to the customer room was booked through you and they have denied and after confirming the receiption manager they have not check in and assured that when come that time they will do but unfortunately the person was changed and receiption personnel harrased and disapointing behaviour has been noticed and also paid the breakfast they have not given.
RAGHUNATH
Stayed 1 night in Oct 2021
2/10 Terrible
Kaneez Fatma
May 6, 2020
Kaneez Fatma
Stayed 1 night in Apr 2020
4/10 Poor
Verified traveler
Nov 19, 2019
They didn't allow us to keep our baggage for few hrs after checkout
We came in very late. There is always trouble finding our reservation, so that was not new. We got a clean room, a bed to sleep in and breakfast the next morning which is what we wanted. It is not far from the Central Mumbai railway station which is good for anyone wanting to use the local train.Plenty of taxis outside the door if you don't.
The rating maybe a little under big due to the city’s disadvantage of sanitary and major poverty issues.
We chose this hotel not really understanding where we were situated and I think it’s fair to say we were in the heart of Mumbai.
Local people and staff were lovely, although we did feel we were the only westerners to have ventured into these parts of Mumbai.
The sanitation issue is major and in comparison this probably was a ‘palace’ to many around. The rooms were relatively clean however we found it hard to use the bathroom due to the smell and lack of cleanliness to our standards. The view outside our window was hard to bare with rats, homeless families and the constant use of horns left us sleepless the first night. Once we got familiar to the city we soon loosened up and felt more at ease, however we were very much looking forward to leaving after 24 hours.
That was our first true experience of India and I wouldn’t change it for a second.
Thank you for the memories Mumbai.
The hotel lives up to expctations, with the expected requirements being met
The staff while trying to be helpful can be confusing, and they do not pass messages between shifts.
Hence a promised early breakfast of bread, butter and jam was not forthcoming and the night shift were unaware that I had asked to leave my bag overnight
Staff were really friendly and welcoming. Loved the location in downtown Mumbai. It's a little way out from the tourist attractions and gives a real feel of Mumbai. 3 of us stayed at the hotel. The Security guard escorted the ladies outside and sorted all taxis for them, when they travelled together. Room was really clean and fresh. would stay here again.
The hotel room had milder in side wall , ceiling , this was the hotels best room , bedsheets were dirty and torn , they hardly came to clean the room , i was mad so many times with the front desk but every day was same old ,
Hele lange check in. Kamers vreselijk geen ramen,klein,doorgerotte deuren onvriendelijke receptie, kakkerlakken in hotel en ontbijtruimte.Geen warm water.
Wifi code kreeg je niet die stelde hun voor je in.