Hotel Red Palm

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Red Palm

Exterior
Standard Room | Individually decorated, individually furnished, desk, free WiFi
Interior
Reception
Deluxe Room | Individually decorated, individually furnished, desk, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Gym
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Guru Gobind Singh Marg, Near Khar Railway Stn., Khar (West), Mumbai, Maharashtra, 400052
  • Linking Road
    8 min walk
  • Carter Road Promenade
    3 min drive
  • Lilavati Hospital
    4 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    22 min drive

Room options

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Super Deluxe Room

  • 140 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Red Palm

3-star hotel in Khar
Along with a full-service spa, this hotel has a restaurant and a nightclub. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a health club, a coffee shop/cafe, and spa services.
Hotel Red Palm offers 23 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Mumbai hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Red Gym Spa.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. Hotel Red Palm features a full-service spa and a health club. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). This business-friendly hotel also offers a nightclub, spa services, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Red Palm has designated areas for smoking.

Red Tree Coffee Shop - This coffee shop serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Red Tree Coffee Shop

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Red Palm Residency
Red Palm Residency Hotel
Red Palm Residency Hotel Mumbai
Red Palm Residency Mumbai
Red Palm Residency Hotel Mumbai (Bombay)
Hotel Red Palm Mumbai
Red Palm Mumbai
Hotel Red Palm Hotel
Hotel Red Palm Mumbai
Hotel Red Palm Hotel Mumbai

Hotel Red Palm Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 73 reviews" "
Rating 8 - Good. 10 out of 73 reviews" "
Rating 6 - Okay. 17 out of 73 reviews" "
Rating 4 - Poor. 16 out of 73 reviews" "
Rating 2 - Terrible. 24 out of 73 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

navaneethan

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Prakash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Average Basic Hotel at very prime location station just 50 meters , people who prefer less time in hotel more time in outdoor it is good option at reasonable cost
Stayed 1 night in Jan 2024

2/10 Terrible

Francis S Gutta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel inside looks NOTHING like the pictures - not the lobby and not the room. The room was covered in **black mold***. Black mold can cause serious infections and or kill you. The corner ceiling near the bathroom was almost complete black and discolored. The window in bathroom was broken so mosquitoes were in and out. The hotel did not want to give a refund. It was like something out of a horror movie. Expedia should dump this hotel asap.
Stayed 2 nights in Oct 2023

4/10 Poor

FARDEEN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but lack good facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Tomasz, Commerce City

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood in the sink and a used condom behind shades in bathroom. Dirty sheets. Horrible
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Brian

Liked: Staff & service, room comfort
I like

2/10 Terrible

suraj, pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
The hotel was horrible.....not worth for money...staff is good..but rooms smell very bad

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless hotel & hopeless reception staff..... I m
I made a online debit card payment on expedia for reservation of 2 days on 2nd & 3rd may 2015 but at time of check In I was informed at reception that they have not yet received the payment through expedia......where sh

10/10 Excellent

HARNARAYAN, ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satisfied
staff is co operative, overall we enjoyed our stay at hotel.

2/10 Terrible

Zuraina, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rip off and total lies.. all was a FRAUD
As published in Hotels.com, the hotel room, which pics were put up on the website, looked decent and acceptable. As I require wifi a lot in our business, my first choice was a hotel room that comes with free wifi and free breakfast, which seemed available in the hotel. Unfortunately, the room I got was not as published in the website: - the room was smelly with dirty floors from the corridor to the room. - the floor was filthy and everything in the room was old and not refurbished or maintained. - the toilet was filthy from the toilet bowl to toilet floor. - toilet bowl was disgusting, toilet seat underneath was not cleaned and full of human waste. - no toilet paper, no soap, no shampoo or conditioner. - no hot shower, no pressure. - only one towel provided. - bedsheet was full of stains. - no breakfast provided except for tea and bread. - no wifi in the room, only on the ground floor. The condition of the room was so intolerable that I could not sleep at night and had no choice but to check out the very next morning. I have been traveling a lot and have booked many hotels around the world but never we felt this cheated this way. The whole info on the hotel page was a rip off and total lies! From the 2.5 Star rating to the pictures to the free stuff available, all was a FRAUD.

2/10 Terrible

jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel I have ever been to. Would not recommend staying here. Rooms are run down and the staff are untrustworthy.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless Hotel
Go and see what exactly is the main business of the hotel.

2/10 Terrible

Guarang Patel, Gujrat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life bad expirens
This hotel are very bad no room service no compliments break fast two members but break one person I requvest too you delete this hotel your portfolio

4/10 Poor

Pjc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing hotel
I'll never stay there again. It is not what is shown in the hotel search.

2/10 Terrible

shirish shirodkar, goa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
about hotel red palm residency
not good service....rooms are also dirty...no hot water....room was stincking....and main think they dnt know how to deal with customer and give service on reception....faltu service.....only hotel is best because of its location and nothing els...

2/10 Terrible

Luiza, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel with bad service and terrible rooms
In website was written there is internet wifi.There was no internet in the hotel,just gym internet,what makes u uncomfortable to go out from your room,to the gym sit there and use.Rooms looked bad,not nice at all.Plus we had fight with manager or a guy who works in reception.He struggle with internet and information.He was not sure if we paid.So we show phone message.But he still was not sure,so he start talk no sense if we can show bank reciept.Was unknowledge and noizy person.They are suppose to be happy that we come there and give us good service.But that doesnt happen.Our experience bad.And rooms we do not like.

2/10 Terrible

minesh patel, ahmedabad India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's tottly hopeless
more than worst if I found any word in English language. it's not a hotel it's dharamshala

6/10 Okay

JD, Siliguri India

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Too far from Consulate
Stayed here for two nights and rented two rooms. The internet is only in the lobby area making it tough to use no privacy and noisy. No hot water in one of the rooms, bathroom very dirty in other. Staff was friendly. No other problems.

2/10 Terrible

Gaurav, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
The rooms are honestly a little depressing. If you are even borderline suicidal, do avoid this place. The walls have the paints peeling off; the only window in the room was equipped with an a/c and was more or less inaccessible. The room doesn't have wifi [it's only in the lobby]. There's a 1-foot perimeter in the room around your bed that is walkable. Pros - great cafe next door and location is very close to the train station <== huge plus

8/10 Good

Kantibhai, Ahmedabad, India

Liked: Staff & service
Nice hotel near US Embassy
We were looking for a hotel that was near the US Embassy and also near the Railway station. Red Palm residency is very conveniently located to these areas, so it was our preferred choice. They gave us an early check-in and also helped us with the luggage storage. Room was clean and comforting. We are satisfied with our stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest hotel
the toilets were vry small and dirty A/C sounded horrible fridge was of a CPU size everyone expects tips costly food unhygienic food

4/10 Poor

yogi, Pune, IN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I could have stayed elsewhere
Never felt safe in the room. After entering the room, within 10 mins one room attendant came barging in into our room without even knocking or notifying us. And he had no business to do in the room. He just said he entered the wrong room. I was glad that my wife wasn't changing clothes that time. Another room attendant knocked my door couple of times after this incident. After opening the door he just said sorry for knocking. I would not recommend this hotel to family or couples

2/10 Terrible

Ronal, Atlanta, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
I booked this hotel 1 day before and it was showing me rooms are available, but when i reached there Receptionist told me there was no room available, they send me to another hotel and that was the worst hotel ever. Air Conditioning was very old and barely working, all switchboard was almost dead, No hot water. Staff was terrible( i mean in staff there was just one person who was doing everything). So firstly they didn't allow me to stay in the hotel which i booked and didn't inform me if there wasn't any room available.