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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Interior
Presidential Suite, Multiple Beds (Runway Facing) | Premium bedding, minibar, in-room safe, desk
Grande Luxury, Grand Suite, 1 King Bed | View from room
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Nanavati Super Speciality Hospital
    ‪3 min drive‬
  • NMIMS Mumbai
    ‪4 min drive‬
  • MIDC Industrial Estate
    ‪5 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Room, 2 Twin Beds, View (Runway View)

Luxury Room, 2 Twin Beds (Runway View) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, View (Runway View)

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, View (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed, View (Runway View)

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Tranquility)

Luxury Room, 1 King Bed (Tranquility) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, View (Tranquility)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | View from room

Luxury Suite, 1 King Bed

  • 1000 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 2 Twin Beds, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grande Luxury, Grand Suite, 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Grande Luxury, Grand Suite, 1 King Bed

  • 1575 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, View

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (Runway Facing)

Presidential Suite, Multiple Beds (Runway Facing) | View from room

Presidential Suite, Multiple Beds (Runway Facing)

  • 4500 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool View

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

JW Marriott Mumbai Sahar

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (914)
The price is $179
per night
$211 total
includes taxes & fees
Mar 9 - Mar 10
JW Marriott Mumbai Sahar

About this property

Taj Santacruz

5-star hotel in Vile Parle
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Taj Santacruz features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Taj Santacruz has designated areas for smoking.

A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3750 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 545 reviews
Rating 8 - Good. 70 out of 545 reviews
Rating 6 - Okay. 28 out of 545 reviews
Rating 4 - Poor. 12 out of 545 reviews
Rating 2 - Terrible. 23 out of 545 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debarttasharan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

2/10 Terrible

Prachi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC do not work, bathroom was super messy with filthy doors (ewwww!)
Stayed 2 nights in Nov 2024

8/10 Good

Goral

Traveled with family and small children
Liked: Cleanliness, amenities
Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities
other than for the breakfast, which frankly was below par for a Taj, this is absolutely the most fabulous hotel in the world I have stayed at, including other Taj hotels.
Stayed 1 night in Jul 2024

8/10 Good

Sanjiv

Stayed 2 nights in Oct 2024

10/10 Excellent

Tapan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time during our stay, and the hospitality was truly exceptional.
Stayed 3 nights in Oct 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Pratik

Stayed 1 night in Oct 2024

2/10 Terrible

anoop

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible check in and check out inexperienced staff unprofessional
Stayed 2 nights in Oct 2024

10/10 Excellent

ADITYA

Liked: Cleanliness, staff & service, property conditions & facilities
Never disappoints
Stayed 1 night in Sep 2024

6/10 Okay

Nadim

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saurabh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Stayed 1 night in Sep 2024

10/10 Excellent

Raghava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Padam

Stayed 1 night in Sep 2024

10/10 Excellent

Dilip, EDISON

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to Domestic airport
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for overnight airport
Next to airport but BOOK at car service from hotel about $20. Area around airport. … slums! Just use this as a transit hotel only.
Stayed 1 night in Sep 2024

10/10 Excellent

Brijesh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jagannath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jaswinder

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the checkin service was good in terms of speed and efficiency coupled with professional staff and services, would recommend..
Stayed 3 nights in Aug 2024

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was very friendly! The breakfast was super amazing! Will definitely come back in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lalit

Stayed 3 nights in Aug 2024

2/10 Terrible

John, BHOPAL

Liked: Cleanliness
Disliked: Staff & service
Worst check in and staff experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good variety in breakfast, convenient for airport travel
Stayed 1 night in Aug 2024