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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Interior
Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room
2 restaurants, lunch, dinner served; international cuisine
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning
$123
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Place, MIDC Industrial Estate
    ‪4 min drive‬
  • Place, Juhu Beach
    ‪4 min drive‬
  • Place, U.S. Consulate General
    ‪6 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪2 min drive‬

Room options

View all photos for Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 5199 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Pool View

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(8 reviews)
  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 2 Twin Beds, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | 1 bedroom, premium bedding, minibar, in-room safe

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 1575 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Tranquility)

Luxury Room, 1 King Bed (Tranquility) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed (Tranquility)

9.6 out of 10
Exceptional
(15 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

10.0 out of 10
Exceptional
(1 review)
  • 1302 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed (Runway View)

8.8 out of 10
Excellent
(5 reviews)
  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds (Runway View)

Luxury Room, 2 Twin Beds (Runway View) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds (Runway View)

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Taj Club, Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Taj Santacruz

5-star hotel in Vile Parle East
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Taj Santacruz features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Taj Santacruz has designated areas for smoking.

A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4250 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 466 out of 613 reviews
Rating 8 - Good. 77 out of 613 reviews
Rating 6 - Okay. 31 out of 613 reviews
Rating 4 - Poor. 14 out of 613 reviews
Rating 2 - Terrible. 25 out of 613 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madhan Mohan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Madhan Mohan

Stayed 1 night in Jul 2025

8/10 Good

Ashwin G

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the Taj Santacruz is an excellent hotel to stay in the Vile Parle, Mumbai area. Its proximity to the T1 airport terminal makes this hotel the # 1 choice for me and perhaps others. The one issue we did face is with microwave oven hygiene as we were travelling with a toddler and we had requested for a microwave oven in our room. However, once this issue was reported, the management staff at the Taj went above and beyond to help us, correct the issue and make our stay as comfortable as it could be. Great place for families and if travelling with young kids, amazing food and the runway view rooms are a stress buster!
Stayed 4 nights in Jul 2025

4/10 Poor

Raja

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Shahina

Stayed 1 night in Jul 2025

10/10 Excellent

Mufaddal

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time, my kids loved it!
Stayed 1 night in Jun 2025

4/10 Poor

Anindya, Vancouver

Business traveler
Major problems with reservation extension in this hotel. I wanted to extend the room by one night (from July 4 to July 5). Should have been easy! No! I spoke with reception and the person confirmed my room was extended till July 5. Next morning (july 3)I went down to lobby and forgot my room key. Went to reception, they said they could not find my room extension for July 5. Then confirmed they found it and gave me my key. This morning (July 4) I got a call from reception enquiring about my checkout time! I told them my room was extended till tomorrow, July 5. They, again, could not find the extension on my reservation and said they will call back. No call! I went down to reception this afternoon after discovering my room key wasn't working. Reception told me my reservation was terminated as I was to check out today, July 4! No reservation extension was made in the system! Then she dug in further and found that my reservation as actually made from July 5-6! So she made a new booking in the system for me! 4th time the charm, I hope! Incredible ineptitude on display by the reservation team! Will not stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shivani

Stayed 1 night in May 2025

10/10 Excellent

George, Chesterfield

Stayed 3 nights in Jun 2025

10/10 Excellent

ANUP

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Gaurang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and we loved everything ❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Neeraj, Summit

Traveled with family
Following a botch by our airline in getting us to Mumbai on time, the hotel was uncompromising on accommodating changes to our itinerary. Previously, it took several reminders to contact the hotel (including a call when I was placed on hold for 25 minutes and abandoned) to line up concierge needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Kailash

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tamjeed

Stayed 3 nights in Apr 2025

10/10 Excellent

vinayak

Stayed 1 night in May 2025

10/10 Excellent

Anshita

Stayed 1 night in Apr 2025

10/10 Excellent

Ajinkya

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Rajesh Kumar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Stayed 1 night in May 2025

10/10 Excellent

Marissa Aarti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Manan

Stayed 1 night in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DURAIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lalit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great confirt

Comfortable location and room details perfect with service
Stayed 4 nights in Apr 2025

10/10 Excellent

Mehul

Stayed 1 night in Apr 2025

10/10 Excellent

Avishkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025