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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Grande Luxury, Grand Suite, 1 King Bed | View from room
Interior
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas
Presidential Suite, Multiple Beds (Runway Facing) | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Parking included

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • MIDC Industrial Estate
    ‪5 min drive‬
  • U.S. Consulate General
    ‪7 min drive‬
  • Juhu Beach
    ‪16 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Room, 2 Twin Beds, View (Runway View)

View from room

Luxury Room, 2 Twin Beds, View (Runway View)

  • City view
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, View (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed, View (Runway View)

  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • City view
  • 800 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, City View

  • City view
  • 580 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • City view
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Tranquility)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, View (Tranquility)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, City View

  • City view
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | View from room

Luxury Suite, 1 King Bed

  • City view
  • 1000 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 2 Twin Beds, City View

  • City view
  • 580 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grande Luxury, Grand Suite, 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Grande Luxury, Grand Suite, 1 King Bed

  • City view
  • 1575 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, View

  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (Runway Facing)

Presidential Suite, Multiple Beds (Runway Facing) | View from room

Presidential Suite, Multiple Beds (Runway Facing)

  • City view
  • 4500 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool View

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

JW Marriott Mumbai Sahar

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (958)
The price is $243
per night
$287 total
includes taxes & fees
May 20 - May 21
JW Marriott Mumbai Sahar

About this property

Taj Santacruz

5-star hotel in Vile Parle East
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Taj Santacruz features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Taj Santacruz has designated areas for smoking.

A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4250 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 570 reviews
Rating 8 - Good. 72 out of 570 reviews
Rating 6 - Okay. 28 out of 570 reviews
Rating 4 - Poor. 12 out of 570 reviews
Rating 2 - Terrible. 24 out of 570 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
was not offered breakfast that I purchased as part of my package with Expedia. I informed both. Neither expressed any concern. I did not waste time sorting it out, but will keep this mind when I book my next hotel via Expedia or consider where to stay during my next trip to Mumbai
Stayed 1 night in Feb 2025

10/10 Excellent

Puja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service. Good facilities. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

CHIRAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Jan 2025

10/10 Excellent

bhavik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Arvin

Stayed 4 nights in Jan 2025

8/10 Good

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Blessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entire property and especially the staff
Stayed 4 nights in Jan 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, room comfort
The service as usual was excellent The rooms are in need refurbishing
Stayed 3 nights in Jan 2025

6/10 Okay

Atul, Lubbock

Disliked: Staff & service, property conditions & facilities
This property is not anymore my favorite in Mumbai after the experience this time. The furniture is tired with stains, customer service is not consistent - the worst are the front office people. I am not going to stay here anymore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good servic upon middle of night arrival and check in
Stayed 1 night in Dec 2024

10/10 Excellent

Dhruv

Stayed 1 night in Dec 2024

10/10 Excellent

jayant

Stayed 3 nights in Dec 2024

8/10 Good

SONIA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They messed up the room allocation at check in and took ages to sort this out - it was 5am and became annoying. Service was otherwise good. Great location for T1 direct walk way or buggy to T1. Food is extortionately priced. Otherwise a clean comfortable and relaxing hotel. Great view's of the runway
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

10/10 Excellent

nidhi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. But charged extra

It was great as they gave us early check in. I m here for my kids. They wanted to stay in this property so booked it for a night. The koi fish feeding etc was good. While i was told on hotel.com thta the room will cost me only 11000 i was charged 15000 at the hotel ...saying it was about taxes. This is the part i didnt like. There should be complete transparency
Stayed 1 night in Dec 2024

4/10 Poor

Satyam

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

dipti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service, clean, great option for transportation.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nishith

Stayed 1 night in Dec 2024

10/10 Excellent

ALOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TAJ ALWAYS A TAJ

Just one word, AMAZING EXPERIENCE and what a service.
Stayed 1 night in Dec 2024