The Fern Goregaon

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fern Goregaon

Pool
Lobby sitting area
Front of property - evening/night
Wintergreen Room | Minibar, in-room safe, desk, blackout drapes
Reception hall

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • Laundry
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
4/277 I.B Patel Road, Behind HP Petrol, Pump, Village Pahadi, Goregaon East, Mumbai, Maharashtra, 400063
  • Bombay Convention & Exhibition Centre
    16 min walk
  • Oberoi Mall
    17 min walk
  • NESCO Center
    19 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    20 min drive

Room options

Fern Club Room for The Fern Goregaon

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Wintergreen Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Premium Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

About this property

The Fern Goregaon

5-star Mumbai hotel, connected to the convention center in Goregaon
This hotel features 2 restaurants, a health club, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
The Fern Goregaon offers 94 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1330 square feet (124 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a health club, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

The Fern Goregaon has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Fleur Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Garden Alfresco - Overlooking the garden, this diner specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 400 to 600 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fleur Restaurant
  • Garden Alfresco

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,330 square feet of conference space
  • 6 meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Due to renovations, Health Club is not available until further notice.

Renovations and closures

The following facilities or services will be unavailable from April 25 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 400 to 600 per person
  • Airport shuttle fee: INR 1100 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Fern Goregaon Hotel
Fern Hotel
Fern Goregaon
The Fern Goregaon Hotel
The Fern Goregaon Mumbai
The Fern Goregaon Hotel Mumbai

The Fern Goregaon Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 71 reviews" "
Rating 8 - Good. 21 out of 71 reviews" "
Rating 6 - Okay. 8 out of 71 reviews" "
Rating 4 - Poor. 3 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Winfried, Nashville

Stayed 2 nights in Aug 2024

10/10 Excellent

Venkata Naga Suresh

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Umang

Stayed 2 nights in May 2024

6/10 Okay

Sundaresan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Ajinkya

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rude front desk and management team.
Stayed 1 night in Apr 2024

8/10 Good

Vivek

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Tidy and well sized rooms. A/C was not very effective though. Worth the value anyway.
Stayed 1 night in Mar 2024

6/10 Okay

Karishma

Traveled with group
Average stay
Overall experience: Average Worth the money : Average Stay : On checkin, we requested for a room away from any staff elevators etc. as my friend is a light sleeper. They gave us a very nice room on 7th floor. However, 15-20mins inside, we started hearing drill sounds. We called the reception to check about it and they offered to change the room. So now we moved down to 2nd floor. Bang opposite staff elevator. My friend obviously couldn’t sleep. Day 1 we requested late checkout and they very gracefully gave us an hour late. Which was absolutely appreciated. We did request more time but that wasn’t possible. After a bad room experiences, that we expressed twice, as a gesture, the least thing I expected was they waiving off charges and give us the extension for another hour or 2. I could understand if they were fully booked but they are not as we could see availability for check ins today in the apps and their website. Last thing, inspite of informing them about the checkout time during breakfast at 10, we received 2 calls to ask about checkout time between 10 and 11:30am which was a tad bit annoying. Second call was also about booking us for buffet. Food : average. Not many options in dinner and breakfast. Good amount of staff available and not much crowd for breakfast, but they forget the orders. That’s the reason for an average rating.
Stayed 1 night in Mar 2024

10/10 Excellent

Robin, Setapak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

10/10 Excellent

nada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024

8/10 Good

NILESHKUMAR

Stayed 3 nights in Mar 2024

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, except for one night where there was banging from the room above. However, the staff immediately changed my room in the middle of the night. All staff were very friendly and helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Priti

Stayed 4 nights in Dec 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. Concierge service was superb!
Stayed 2 nights in Nov 2023

6/10 Okay

tejashree

Liked: Property conditions & facilities
Service could be better
I booked this stay for my parents and they were sometimes not treated with respect…eg they were hassled for not submitting coupon which they had bought for breakfast and which the person at entrance of breakfast area had seen but did not collect…they were told breakfast was not included in the stay inspite of buying it separately.
Stayed 2 nights in Apr 2023

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff, in particular the evening manager Ajit.
Stayed 1 night in Mar 2023

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, neat and tidy rooms, prompt room service. Breakfast is quite good.

6/10 Okay

Parag

Business traveler
Near Highway and exhibition center

4/10 Poor

Clarence, Oakdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is awful. Despite being so close to the expressway, no Uber or auto rickshaw (three wheeler cabs) will take you to the Oberoi mall which is literally across the highway and which is impossible to walk to easily ! They do not take you because their argument is they loose money stuck in traffic for such a short distance. They all decline !. Expedia advertises the mall to be walking distance. There is no easy safe way to do that. The hotel has just 1 restaurant!!! Expedia advertises 2 on their site. The restaurant/hotel does not offer any Alcohol! So guests are trapped as there is no other restaurant close by, can’t get to the mall nor can they order any alcohol! Other than that it’s a nice clean hotel with kind courteous staff.

10/10 Excellent

KISHOR

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay when you exhibit at NSC ground Gorega
Perfect stay when you exhibit at NSC ground Goregaon,
Stayed 4 nights in Nov 2022

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel The Fern Goregaon. very pleasing experience.
The Fern Goregaon Mumbai is a very good hotel to stay with full comfort and satisfaction for the money you paid. Rooms are spacious, clean, comfortable and neatly maintained.Bathroom and toilet is sufficiently spacious. Bathing area is separated with a good glass door.House keeping manager Ms Ashika Babar puts her efficient efforts to get the job done effectively. Fleur the restaurent is amazing. It has many pleasant surprises with multi cuisines recipes for you. Restaurent crew is very polite and friendly. Room service is also efficient. Front desk staff is very efficient and welcoming.I wish to stay in The Fern again in future. Sunil Waikar
Stayed 4 nights in Aug 2022

10/10 Excellent

Deepak

Traveled with group
Liked: Room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

KANNAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, Room was excellent as well. Good food and excellent amenities as well. Looking forward to coming back!
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Malik Mazhar, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thry accommodated every request with the change in my timelines because of flight changes due to COVID. Food/ Restaurant was great as well.. Keep up the good work!!
Stayed 3 nights in Dec 2021