5-star Mumbai hotel, connected to the convention center in Goregaon
This hotel features 2 restaurants, a health club, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
The Fern Goregaon offers 94 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1330 square feet (124 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a health club, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.
The Fern Goregaon has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Fleur Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Garden Alfresco - Overlooking the garden, this diner specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 400 to 600 per person
2 restaurants
A coffee shop/cafe
Restaurants on site
Fleur Restaurant
Garden Alfresco
Things to do
Health club
Family friendly
Babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
1,330 square feet of conference space
6 meeting rooms
Accessibility
No elevator
More
Banquet hall
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
42-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Due to renovations, Health Club is not available until further notice.
Renovations and closures
The following facilities or services will be unavailable from April 25 2024 to November 30 2024 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately INR 400 to 600 per person
Airport shuttle fee: INR 1100 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Fern Goregaon Hotel
Fern Hotel
Fern Goregaon
The Fern Goregaon Hotel
The Fern Goregaon Mumbai
The Fern Goregaon Hotel Mumbai
The Fern Goregaon Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Tidy and well sized rooms. A/C was not very effective though. Worth the value anyway.
Vivek
Stayed 1 night in Mar 2024
6/10 Okay
Karishma
Traveled with group
Mar 26, 2024
Average stay
Overall experience: Average
Worth the money : Average
Stay : On checkin, we requested for a room away from any staff elevators etc. as my friend is a light sleeper. They gave us a very nice room on 7th floor. However, 15-20mins inside, we started hearing drill sounds. We called the reception to check about it and they offered to change the room. So now we moved down to 2nd floor. Bang opposite staff elevator. My friend obviously couldn’t sleep.
Day 1 we requested late checkout and they very gracefully gave us an hour late. Which was absolutely appreciated. We did request more time but that wasn’t possible.
After a bad room experiences, that we expressed twice, as a gesture, the least thing I expected was they waiving off charges and give us the extension for another hour or 2. I could understand if they were fully booked but they are not as we could see availability for check ins today in the apps and their website.
Last thing, inspite of informing them about the checkout time during breakfast at 10, we received 2 calls to ask about checkout time between 10 and 11:30am which was a tad bit annoying. Second call was also about booking us for buffet.
Food : average. Not many options in dinner and breakfast. Good amount of staff available and not much crowd for breakfast, but they forget the orders.
That’s the reason for an average rating.
Had a great stay, except for one night where there was banging from the room above. However, the staff immediately changed my room in the middle of the night. All staff were very friendly and helpful.
The staff was very professional and helpful. Concierge service was superb!
Melanie
Stayed 2 nights in Nov 2023
6/10 Okay
tejashree
Apr 24, 2023
Liked: Property conditions & facilities
Service could be better
I booked this stay for my parents and they were sometimes not treated with respect…eg they were hassled for not submitting coupon which they had bought for breakfast and which the person at entrance of breakfast area had seen but did not collect…they were told breakfast was not included in the stay inspite of buying it separately.
The location is awful. Despite being so close to the expressway, no Uber or auto rickshaw (three wheeler cabs) will take you to the Oberoi mall which is literally across the highway and which is impossible to walk to easily ! They do not take you because their argument is they loose money stuck in traffic for such a short distance. They all decline !. Expedia advertises the mall to be walking distance. There is no easy safe way to do that.
The hotel has just 1 restaurant!!! Expedia advertises 2 on their site. The restaurant/hotel does not offer any Alcohol!
So guests are trapped as there is no other restaurant close by, can’t get to the mall nor can they order any alcohol!
Other than that it’s a nice clean hotel with kind courteous staff.
Hotel The Fern Goregaon. very pleasing experience.
The Fern Goregaon Mumbai is a very good hotel to stay with full comfort and satisfaction for the money you paid.
Rooms are spacious, clean, comfortable and neatly maintained.Bathroom and toilet is sufficiently spacious. Bathing area is separated with a good glass door.House keeping manager Ms Ashika Babar puts her efficient efforts to get the job done effectively.
Fleur the restaurent is amazing. It has many pleasant surprises with multi cuisines recipes for you. Restaurent crew is very polite and friendly. Room service is also efficient. Front desk staff is very efficient and welcoming.I wish to stay in The Fern again in future.
Sunil Waikar
Thry accommodated every request with the change in my timelines because of flight changes due to COVID. Food/ Restaurant was great as well.. Keep up the good work!!