This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
The Fountain Inn - Fort offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Mumbai hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The Fountain Inn - Fort features room service (during limited hours) and an elevator. Wireless Internet access is complimentary.
The Fountain Inn - Fort is a smoke-free property.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Citizens and/or nationals of Pakistan and Bangladesh should contact the property in advance for specific check-in procedures prior to their arrival.
Please note that PAN cards are not accepted as identification at this property.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Fountain Inn Fort
The Fountain Inn - Fort Hotel
The Fountain Inn - Fort Mumbai
The Fountain Inn - Fort Hotel Mumbai
The Fountain Inn - Fort Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed at the Fountain Inn for one month while I was researching in Mumbai, and had a fantastic experience. The rooms are clean and modern, and the hotel is situated in a nice location in Fort. There are several attractions within walking distance, and a bunch of local shops (general store, pharmacy, stationary, etc.) and restaurants right on the same street as the hotel. You don’t have to travel too far out the front door to get basically anything you need.
While I appreciate the location, the hotel staff is really why I enjoyed my stay to the degree I did. The supervisor, Altomash, is a friendly and thoughtful individual. He always kept the cleanliness of my room a 10/10, and anticipated what I needed (towels, coffee, etc.) so I didn’t have to ask. The two men at the front desk, Faisal and Anas, are also super affable and helpful. There were never any issues getting room service, a taxi, etc. Anas is definitely good, and the whole staff went above and beyond to ensure my stay was as comfortable as possible.
I highly recommend the Fountain Inn, and will certainly be staying there on my return trips to Mumbai.
We arrived late and were well welcome for a late check-in (11:30pm).
Room was well presented and clean.
The only down point was that the Internet router was down that night. No big deal but quite an inconvenient when you're traveling.
Staff was friendly and helped us with heavy luggage at checkin and checkout until we're in the cab.
1. BED BUGS
2. HEALTH+SAFETY CONCERNS
3. HOTEL MANAGEMENT UNTRUTHFUL
The hotel was located in a back-alleyway in Mumbai. The alley was ridden with sleeping homeless men and drunks wandering about. The hotel was covered in steel shutters and not open upon arrival. We had to bang on the steel shutters in order to wake up the staff who were sleeping on the floor of the front lobby. After checking in, we were shown to our room. Within 10 minutes we found a BEDBUG running across the sheets. I took photos and a video of it to show the staff. After finding somewhere else to stay we proceeded back down to the lobby to check out. The staff were sleeping in the stairwell and lobby and had to be woken up to process our checkout. I showed them the pictures of the bug in our bed and they told us that it was likely brought in by another guest. They offered us another room but we told them we didn't feel safe being locked into a hotel with bedbugs. They told us we could get a refund through Expedia since that is what we used to book. After leaving we requested a refund through Expedia and were told the hotel did not authorize it. Even after sending the photos and metadata stating the DATE, TIME, and LOCATION they were taken, Expedia was unable to gain us a refund because the hotel was claiming the photos were not taken at their hotel. We have been back and forth with Expedia about a refund but it looks like the hotel is still refusing to even consider giving us our money back.
Very helpful and accomodating staff made our stay here an ease. Perfect location right in the middle of the Fort colonial area and 5 minutes walk from a starbucks just in case you're not up for an Indian breakfast. Highly recommend the very clean and exceptional value hotel. Will definitely stay here again.
Badezimmer viel zu niedrig. Ich konnte mit 1,80m Körpergröße nicht aufrecht stehen. Der Badspiegel befindet sich auf etwa 1,20m Höhe und kann nur in der Hocke genutzt werden.
Im Zimmer riecht es ekelhaft. Verursacht wird dies durch den hohen Feuchtigkeitsanteil, der zu Schimmel führt. Dieser wurde überstrichen. Am Boden sammeln sich Pfützen von der Klimaanlage oder sonst woher.
Personal ist sehr unfreundlich. Wir haben gegen Mitternacht ausgecheckt, jedoch die ganze Nacht bezahlt. Wir haben deshalb gebeten, das Zimmer doch bitte erst am Morgen für die nächsten Gäste vorzubereiten, da wir aufgrund des Corona-Virus unsicher waren, ob unser Flug überhaupt geht und sonst gerne wiedergekommen wären. Leider wurde dieser Wunsch verwehrt und es wurde uns nur eine Stunde Zeit gegeben um wiederzukommen - bei einer Fahrtzeit zum Flughafen von ca. 50 Minuten niemals machbar. Deshalb kann ich alles in allem nur abraten diese Unterkunft zu buchen. Einzig die Sauberkeit ist positiv hervorzuheben. Bewertung bezieht sich auf das Standard Doppelzimmer.