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United 21

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for United 21

Lobby lounge
Nightclub
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
29, LBS Marg, Gokul Nagar, Thane West, Thane, Maharashtra, 400061
  • Viviana Mall
    14 min walk
  • Jupiter Hospital
    15 min walk
  • Korum Mall
    2 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    53 min drive

Room options

View all photos for Super Deluxe

Minibar, in-room safe, desk, blackout drapes

Super Deluxe

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corporate Suite

Minibar, in-room safe, desk, blackout drapes

Corporate Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Shower, free toiletries, hair dryer, bathrobes

Family Suite

  • Sleeps 6
  • 1 King Bed

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About this property

United 21

3-star hotel in Thane West
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Valet parking is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Limited housekeeping is available.
United 21 offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

This Thane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

World of Wellness has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, United 21 features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 497 square feet (46 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

United 21 has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Spices and Sauces - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Flame - This restaurant serves breakfast, brunch, lunch, and dinner.
Waves Lounge Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Anytime - Onsite café. Open 24 hours.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 300 for adults and INR 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • anytime
  • Blue Flame
  • Spices and Sauces
  • Waves Lounge Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Conference center (497 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 300 for adults and INR 300 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

United 21
United 21 Hotel
United 21 Hotel Thane
United 21 Thane
United 21 Thane
United 21 Hotel Thane

United 21 Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 4 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Crowded area. Rooms without outside view.
Staff was helpful but they couldn't help the situation much. If you are an international guest staying here make sure you carry a travel adapter otherwise your cell phone and laptop will run out of battery. The hotel doesn't even have an adapter and you won't be able to buy it easily in the stores around the hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Unpleasant Stay
During my previous stay at this hotel (booked via my office staff), the rooms were more spacious and comfortable. However, during this stay (booked via hotels.com), the room was small, bed was uncomfortable and the overall experience was not upto te mark. The room charge remains the same whether I book it from office or from hotels.com

4/10 Poor

Ranjit, HsinChu, Taiwan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
United 21 .... in Thane, pretty far from Mumbai
The hotel looks nice & interior is not bad. The rooms were comfortable but not well maintained. The 1st room they showed me had dirty bedsheets with hair all over, bathroom was stinky. The next room had a similar bed, but cleaner bathroom. There were stains on the bathroom wall (so much for 4 star). Even after a complaint they didn't clean it properly. The breakfast lacks in variety. Some staff were OK, others were not so friendly. The hotel did let me extend my check out time by 2 hours. Given a choice I wouldn't go back to the hotel as it takes for ever to travel to & from Mumbai to the hotel.

4/10 Poor

Naveen, New Delhi, Delhi, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinking rooms
Even after requesting for a non smoking room i got a room which was stinking !

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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