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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Reception
Front of property
Exterior
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$71
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Place, Ball State University
    ‪1 min walk‬
  • Place, Scheumann Stadium
    ‪11 min walk‬
  • Place, Worthen Arena
    ‪7 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites University Area

Muncie hotel walkable to Ball State University
This hotel features 15 indoor pools, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a children's pool are onsite.
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

15 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Guests under 15 years old are not allowed in the fitness facility or hot tub.

Quality Inn & Suites University Area features 15 indoor swimming pools, a hot tub, a fitness center, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Quality Inn & Suites University Area has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Children's pool
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • 15 indoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Ice maker
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Reviews

Quality Inn & Suites University Area Reviews

5.6

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 70 out of 411 reviews
Rating 8 - Good. 65 out of 411 reviews
Rating 6 - Okay. 69 out of 411 reviews
Rating 4 - Poor. 90 out of 411 reviews
Rating 2 - Terrible. 117 out of 411 reviews

Reviews

8/10 Good

Paul

Stayed 1 night in Aug 2025

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

ty

We did not stay at that hotel it was a constructio

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best stay

Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities
When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Stayed 5 nights in May 2025

10/10 Excellent

Kalea

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Amber

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Maddie

Stayed 1 night in May 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Rob

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family

Not worth the stay even at half the cost.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount. Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent. Several customers parked in parking lot and playing loud music - hotel did nothing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristine

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JULIO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Santana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024