6/10 Okay
Max
Oct 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Incident with an overnight Hotel manager! On October 5, at 4AM.
Very rude, did not like that I didn’t use the key to open the door (I didn’t know, honest mistake). I may have overlooked the tiny note on the side.
Guy flipped on me, my wife and friends at 4 in the morning, I was sincere and apologized but he kept telling me he didn’t want an apology and kept pressing the matter, I told him ok if you don’t want an apology then charge my room for whatever, he said he didn’t want to do that either. Then I told him, hey, I apologized, I offered to pay for whatever, you’re still yelling at me and confrontational with me, what do you want from me!? The guy turns around and walks away and starts typing something in the computer, I don’t know what, but I wouldn’t be surprised if I got hit with unexpected bill or something.
My wife and I were genuinely concerned for our safety that night, we locked and barricaded the doors to our room that night, needless to say neither of us could sleep. First time ever we felt we were in danger at a hotel stay ever.
Only reason I don’t give this a 1 star, is with the exception of the night hotel manager, the other staff were great, location was great, managers were great, room was clean and tidy with everything working!
It’s a shame that 1 bad apple can ruin your stay like that, where this otherwise would be a 5 star review!
Max
Stayed 4 nights in Oct 2024