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Novotel Muenchen City

4.0 star property

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Photo gallery for Novotel Muenchen City

Superior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, soundproofing
Superior Suite, 1 Double Bed | Living area | TV
Spa
Terrace/patio
Breakfast, lunch, dinner served; alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
Hochstrasse 11, Munich, BY, 81669
  • Deutsches Museum
    ‪7 min walk‬
  • Hofbräuhaus
    ‪16 min walk‬
  • Marienplatz
    ‪18 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, soundproofing

Standard Double Room, 1 Double Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed with Sofa bed

Executive Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, soundproofing

Executive Double Room, 1 Double Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed (located in new building)

Standard Double Room, 1 Double Bed (located in new building) | Hypo-allergenic bedding, in-room safe, soundproofing

Standard Double Room, 1 Double Bed (located in new building)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Queen Bed with Sofa bed (located in new building)

Executive Double Room, 1 Queen Bed with Sofa bed (located in new building) | Hypo-allergenic bedding, in-room safe, soundproofing

Executive Double Room, 1 Queen Bed with Sofa bed (located in new building)

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, soundproofing

Standard Twin Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed with Sofa bed

Standard Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, soundproofing

Standard Double Room, 1 Double Bed with Sofa bed

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed (located in new building)

Hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room, 1 Double Bed (located in new building)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area | TV

Superior Suite, 1 Double Bed

  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed with Sofa bed (located in new building)

Standard Double Room, 1 Double Bed with Sofa bed (located in new building) | Hypo-allergenic bedding, in-room safe, soundproofing

Standard Double Room, 1 Double Bed with Sofa bed (located in new building)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Business Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room, 1 Double Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Muenchen City

4-star hotel in Au-Haidhausen
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Novotel Muenchen City offers 378 accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel Muenchen City provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2476 square feet (230 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Muenchen City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Flave - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Croatian, English, French, German, Greek, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Flave

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,476 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast-inclusive rate plans include breakfast for 2 adults and 2 children 5 and younger. Breakfast for children ages 6-15 years must be purchased separately at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Covered self parking fee: EUR 22.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Muenchen
Novotel Muenchen City
Novotel Muenchen City Hotel
Novotel Muenchen City Hotel Munich
Novotel Muenchen City Munich
Novotel Munich
Novotel Hotel Munich
Munich Novotel
Novotel Muenchen City Hotel
Novotel Muenchen City Munich
Novotel Muenchen City Hotel Munich

Novotel Muenchen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and location. Huge morning breakfast and so many coffee & juice options! Modern hotel, all throughout. Best thing is the location relative to Marienplatz. Thank you staff!
Stayed 7 nights in Dec 2024

10/10 Excellent

Konstanze

Liked: Cleanliness, staff & service, property conditions & facilities
Moi, je suis ravie de tout,et mes enfants aussi... Tout le monde s'est régalé....
Stayed 2 nights in Dec 2024

6/10 Okay

Tania

Liked: Staff & service, property conditions & facilities, room comfort
Christmas Market Holidays
Good location, nice amenities. A few small issues with cleaning staff not replacing tissues, coffees and cleaning glasses.
Stayed 7 nights in Nov 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. All staff very friendly & courteous. Good bathroom(in newer building) Bar area comfortable & nice atmosphere.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is how late the sauna opens. After 4 seems a bit much. Everything else was outstanding. Had weird room service interactions though. If you are in the room at the time they come, you will get no service that day even is you ask for it at the desk.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, room, comfort, bar, staff were all terrific. We had one small issue during out stay (toilet kept running, which was somewhat noisy and of course wasting water). However, that was fixed within 24 hours.
Stayed 3 nights in Nov 2024

10/10 Excellent

Markos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to the city center!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
stay could have been better
The location is very convenient. I like the hotel on the first floor. The front desk staff when we checked was friendly, but on the next night, he was rude, answered my question of where I can get water around 0100 and his finger to direct me where and told me to read the instruction without even getting his eyes off the computer screen. Rude! It's a good thing the man that was replenishing the vending machine was nice and helped, since the instruction was in German. The elevator is slow and will not stop on our floor (4th) on the way down, for some reason it skips it. We have to take the stairs down, I reported it but the next time I used it, it still was not fixed and I have to take the stairs again. I know it's probably good but after running the Berlin Marathon, that was not the forced exercise I was looking for. The room was humid, we tried to open the windows but only 1 can be opened but partially. The toilet is in another separate room apart form the sink and shower/bathtub. So there's nowhere to wash your hands after using the toilet/commode, not even a hand sanitizer, you have to go to the shower room to wash your hands, very odd and not practical set-up
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

8/10 Good

ROBET

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar staff are excellent. The breakfast is great so many choices and delicious
Stayed 3 nights in Nov 2024

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to explore Munich
Super nice hotel, nice modern design, clean rooms, pool area open from 6am to 12 pm. Pool is nice, gym was also good. Perfect position, only 20 minutes walk to Marienplatz. Breakfast tasty. Absolutely no negative I could hightlight.
Stayed 3 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant was excellent. Great food and service.
Stayed 6 nights in Oct 2024

10/10 Excellent

Brian

Stayed 6 nights in Sep 2024

10/10 Excellent

Karla Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dtaff was veru friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonah

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Stayed 4 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Madison

Stayed 4 nights in Sep 2024

10/10 Excellent

BriannaMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tara, Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here with my husband and 10-year-old twins for a week. We loved to do the walk to/from Marianplatz and also found the subway very close. Easy to get around and safe even walking, even at night. The breakfast buffet was awesome and the kids ate for free, which was a big plus. My kids and husband enjoyed the pool.
Stayed 6 nights in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convienent for our trip to Munich. The staff was very attentive to ensure they were meeting our needs. Excellent breakfast in the morning. I highly recommend the Novetal facility if you need to be near old town Munich.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, and comfortable stay, but the pool area was closed. Good service overall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael, Newport News

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property and amenities were too notch. The staff really went out of their way to accommodate us.
Stayed 7 nights in Sep 2024

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unwelcome, unclean & gouged would be my overwhelming feeling of this stay. The problem started at check in, as I turned to go to our room, “ohh just so you know the pool is closed until Monday”. We stay until Tuesday and I selected a hotel filtered to pool, my only filter. The pool did not open on Monday! We got to our room, tired, lay on the bed. What is that noise? There was a noise like a jet engine from the bathroom and a clicking sound we thought was a drip. Called reception to move room. “Leave it with me, busy for checkin”. So do we unpack or not? We didn’t, lay on the bed and it took 40 minutes for a call. “Can’t move you”. Fortunately, by this stage the noise dripping noise had stopped but we were worried it would return, it did! The bathroom noise continued for the duration of our stay, but if you like white noise it was fine. While I had him on the phone querying a room change I questioned the sign: “enjoy your complimentary water”. We had no complimentary water. So he agreed to organise some. 1 bottle between 2 people. It was the only bottle we saw for a 5 night stay. After 4 nights, the sofa was changed into a sofa bed. All our stuff moved, the space in the room cut in half. When I asked why this happed I was told they meant to do this for room 218, not 18, our room. It was an asthmatics nightmare as I woke every morning to a layer of dust on my phone. The Holiday Inn next door looks by far the greater option for a four star hotel, it is right next door!
Stayed 5 nights in Sep 2024

8/10 Good

Roger

Martina at the bar was wonderful!
Stayed 1 night in Sep 2024