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Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

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Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Standard Room, 3 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
Point of interest
Lobby
Family Room, 2 Double Beds (Cozy Sitting Corner) | Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
Arnulfstr. 12, Munich, BY, 80335
  • Karlsplatz - Stachus
    ‪8 min walk‬
  • Koenigsplatz
    ‪11 min walk‬
  • Theresienwiese
    ‪15 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Double Bed, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner) | Room amenity

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | Room amenity

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hotel Amba

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
3.8 out of 5, Good, (1004)
The price is $96
per night
$102 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Amba

About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

3-star hotel in Munich City Centre
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Sure Hotel by Best Western Muenchen Hauptbahnhof features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Munich hotel also offers a front-desk safe and an elevator. Parking is available onsite for a surcharge.

Sure Hotel by Best Western Muenchen Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotelbar - Onsite bar. Guests can enjoy drinks at the bar.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per night)
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 209 out of 751 reviews
Rating 8 - Good. 294 out of 751 reviews
Rating 6 - Okay. 144 out of 751 reviews
Rating 4 - Poor. 66 out of 751 reviews
Rating 2 - Terrible. 38 out of 751 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Walter

Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean next to airport walk. Good food
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay at this property and will definitely stay the next time we are in Munchen.
Stayed 3 nights in Oct 2024

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !! Across st train staion nice place good breakfest cleam
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Stayed 3 nights in Sep 2024

4/10 Poor

Steve

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
No drinking hot water available when the restaurant was closed, safe box failure to open that we suspect the possible of thief, WIFI is slow and disconnected in the end when using in the evening.
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Shelley

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024

4/10 Poor

Derrick

Traveled with group
Disliked: Property conditions & facilities, room comfort
Room photos did not match the expectation for the room. There is no air-conditioning, but some kind of window fan system that lets in outside noise and the hotel is across from the train station. The service was potentially fine, but we were price gauged due to Oktoberfest.
Stayed 4 nights in Sep 2024

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 7th Floor. There was no ceiling fan or the small ac was not helping to cool the room. So most of the time it was too hot
Stayed 3 nights in Oct 2024

2/10 Terrible

Kyle

Traveled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Terrible showers, loud noise
Absolutely horrific bathroom setup. The shower could not about pouring water all over the bathroom floor so everything was soaked. The beds were extremely stiff. Outside the noise was unbearable, people yelling and cars honking all throughout the night.
Stayed 6 nights in Sep 2024

4/10 Poor

Josephine

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service
Nice for an overnight stay. Basic clean small room, and that was the superior. The staff and the breakfast buffet were all excellent!
Stayed 2 nights in Oct 2024

4/10 Poor

Franz

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but bad side of Raiway Station, everything under construction. Misleading pictiors in your website
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Traveled with group
Disliked: Staff & service, room comfort
Did the job
We needed a place to stay for Oktoberfest...it did the job
Stayed 3 nights in Sep 2024

8/10 Good

Randy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location down across from the train station. Close vicinity to restaurants, bars, and 15 minutes walking to Oktober fest. Staff were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t stay
Room was large and clean but bathroom needs an upgrade as the door was falling off the hinge and the grab bar in the bath tub was loose. We asked for a room that was accessible by lift - Was given a room on the 7th floor where you have to get the lift to the 6th floor then walk up stairs. One of our party had a bad knee which was explained to the man at check in but he said we had to take the room and they may be able to move us the next day. We heard nothing back. The staff at reception were very rude to anyone we heard them talking to. Really there was no useful customer service which is a shame for a Best Western hotel. Would not stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
David
Stayed in a cozy bedroom suite on Level 7. Note lift access is only available to level 6. Had to climb the stairs with the heavy luggage. Further windows are not sound proof as stated. Finally shower over bath is poorly designed. Very narrow bath to stand in and limited height of shower head
Stayed 4 nights in Sep 2024

6/10 Okay

Anna o

Traveled with group
For a bed to sleep in for Oktoberfest, its perfectly fine and located conveniently
Stayed 3 nights in Sep 2024

6/10 Okay

Lynn, Village of Lakewood

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Close to transportation
Stayed 4 nights in Sep 2024

4/10 Poor

Tarek

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wow for 260 eur a night with shower with no hot water the first day .. a shower with shutters with no hard back so water all over bathroom .. and I was afraid of the supper sticky floor mop .. dirty .. old .. no next time for me at this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

S

Stayed 2 nights in Sep 2024

2/10 Terrible

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Chrissie

Stayed 4 nights in Aug 2024