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Rocco Forte The Charles Hotel

5.0 star property

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Signature Suite, Park View | Living area | Smart TV, pay movies
Royal Suite (Monforte) | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, steam room, Turkish bath
Indoor pool
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
Sophienstr. 28, Munich, BY, 80333
  • Karlsplatz - Stachus
    ‪7 min walk‬
  • Marienplatz
    ‪17 min walk‬
  • Theresienwiese
    ‪19 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite (Lord Forte)

Suite (Lord Forte) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Lord Forte)

  • 990 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Panoramic View)

Deluxe Room (Panoramic View) | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Panoramic View)

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Monforte)

Royal Suite (Monforte) | Premium bedding, down comforters, pillowtop beds, minibar

Royal Suite (Monforte)

  • 2153 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Park View

Deluxe Room, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, Park View

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Park View

Signature Suite, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Signature Suite, Park View

  • 786 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite

Classic Suite | Premium bedding, down comforters, pillowtop beds, minibar

Classic Suite

  • 712 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Park View (Deluxe)

Junior Suite, Park View (Deluxe) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Park View (Deluxe)

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite (Panoramic View)

Signature Suite (Panoramic View) | Premium bedding, down comforters, pillowtop beds, minibar

Signature Suite (Panoramic View)

  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Forte)

Suite (Forte) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Forte)

  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Rocco Forte The Charles Hotel

5-star hotel in Munich City Centre
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Rocco Forte The Charles Hotel offers 160 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Charles Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Rocco Forte The Charles Hotel features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers a children's pool, a hot tub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Florio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
The Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 45 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 55 for adults and EUR 27.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Florio
  • The Bar

Things to do

  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2007

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to March 8 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 55 for adults and EUR 27.50 for children
  • Airport shuttle fee: EUR 195 per vehicle (one-way, maximum occupancy 3)
  • Covered valet parking fee: EUR 45 per day (in/out privileges)
  • Pet fee: EUR 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Rocco Forte Charles
Rocco Forte Charles Hotel
Rocco Forte Charles Hotel Munich
Rocco Forte Charles Munich
Rocco Forte The Charles
Rocco Forte The Charles Hotel Hotel
Rocco Forte The Charles Hotel Munich
Rocco Forte The Charles Hotel Hotel Munich

Rocco Forte The Charles Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 672 out of 823 reviews
Rating 8 - Good. 107 out of 823 reviews
Rating 6 - Okay. 21 out of 823 reviews
Rating 4 - Poor. 11 out of 823 reviews
Rating 2 - Terrible. 12 out of 823 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff provided us exceptional service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, friendly, helpful. The food was delicious and room was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Laguna Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William, Salt Lake Cityu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, modern well appointed rooms. Bathroom is especially well designed and the hot bath heavenly.
Stayed 2 nights in Nov 2024

10/10 Excellent

mehmet

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, comfortable and clean rooms, very nice breakfast buffet and great service at the restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here. We got an amazing 7th floor room with a nice view. Had a fantastic massage and tasty free breakfast. Staff is always so kind!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale property. Staff goes out of their way to make sure your stay is above expectations. Phenomenal experience!
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere, very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Staff were trained professionally Food was well prepared and served on time.
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Hadfild

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights and the hotel and amenities were very good. Breakfast was excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gave tremendous service. We enjoyed our stay immensely!
Stayed 3 nights in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service and accommodation
Fabulous hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is centrally located and easy to reach by car. Enjoyable interior design, and quality materials throughout. We liked the room with its excellent bed and bathroom, the assortment of fresh and tasty produce at the breakfast, the dinner at the restaurant, and the professional service. We felt pampered. However, I will rate it only one star because, two weeks after check out, they still owe me €300 which they blocked on my credit card at the check-in. I paid the room well in advance and I paid all the additional charges at check-out. I called and e-mailed several times. They told me there were “some complications with our payment provider, which did not allow us to see your authorization.” Nevertheless, nothing happened since, and this is unacceptable, especially for a hotel of this standard.
Stayed 3 nights in Jul 2024

6/10 Okay

Terri-Leigh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The staff were excellent. Room service wasn’t the best. We asked for a mattress topper which we received but to my horror there were dark brown stains through it. The restaurant was exceptional.
Stayed 5 nights in Aug 2024

10/10 Excellent

Subbu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

FLORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel, but the fridge took a day to repair. The rooms are very comfortable, we loved the breakfast. Good location, simple walk to the centre
Stayed 3 nights in Jun 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andy, Great Falls

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staying ever
Stayed 1 night in Jun 2024