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Tertianum Residenza Hotel e Ristorante Al Parco

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tertianum Residenza Hotel e Ristorante Al Parco

Front of property
Superior Apartment, 1 Bedroom, Accessible | Living area | Flat-screen TV
View from property
Reception
Superior Apartment, 1 Bedroom, Accessible | Private kitchen | Fridge, cookware/dishes/utensils

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Via San Gottardo 8, Muralto, Ti, 6600
  • Funivia Orselina - Cardada
    6 min walk
  • Bar Incontro
    4 min walk
  • Locarno (ZJI-Locarno Train Station)
    4 min walk
  • Lugano (LUG-Agno)
    34 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom, Accessible

Superior Apartment, 1 Bedroom, Accessible | Premium bedding, minibar, desk, soundproofing

Superior Apartment, 1 Bedroom, Accessible

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible | Premium bedding, minibar, desk, soundproofing

Comfort Apartment, 1 Bedroom, Accessible

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tertianum Residenza Hotel e Ristorante Al Parco

3-star Muralto residence with in-room kitchens
Along with an indoor pool, this residence has a restaurant and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Limited housekeeping is available.
Tertianum Residenza Hotel e Ristorante Al Parco offers 20 accommodations with minibars and bathrobes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star residence have kitchens with refrigerators and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an indoor pool and a fitness center.
Tertianum Residenza Hotel e Ristorante Al Parco features an indoor pool and a fitness center. The residence offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This Muralto residence also offers a library, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Tertianum Residenza Hotel e Ristorante Al Parco has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Tertianum Residenza Hotel e Ristorante Al Parco has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 15 per day)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free crib
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: CHF 80 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: CHF 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Hospital bed
  • Portable hoist available
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Housekeeping (daily)
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym
  • Supervised activities for children

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: CHF 20 per day
  • Rollaway bed fee: CHF 80.00 per night
  • Hosted evening meal: CHF 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residenza Al Parco Tertianum AG House
Residenza Al Parco Tertianum AG Muralto
Residenza Al Parco Tertianum AG
Residenza Al Parco Tertianum AG
Tertianum Residenza Hotel e Ristorante Al Parco Muralto
Tertianum Residenza Hotel e Ristorante Al Parco Residence

Tertianum Residenza Hotel e Ristorante Al Parco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 54 reviews" "
Rating 8 - Good. 21 out of 54 reviews" "
Rating 6 - Okay. 4 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided all that I required Friendly staff Reasonable price
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient location, very kind and helpful staff.
Stayed 3 nights in Dec 2018

6/10 Okay

virginia

Liked: Cleanliness
good price - bf included
the block of apartment has some rooms reserved for hotel guests but mainly it's a health care centre for the aged. no discrimination but it feels a bit strange.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not a standard hotel
This is not a standard hotel - there is no front desk most of the time, which is complicated if you need something. Also, there is no wifi.

4/10 Poor

Fabian

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 10 nights in Aug 2023

6/10 Okay

Martin

So la la ...!!
Diese ist keine echte Hotel, sondern einen Altes Residenz....!! Mit frrie Zimmer oder Apartment. Zimmer und Bett sehr muffig und gestunken nach alte Möbel oder Menschen ...!!! Keine richtige Restaurant, und überall sind Hotelgäste mit Alte Bewohner von Heim unterwegs. Beim Frühstück, im Gang, im Lift und Park...und so beide seite fühlen sich gestört von einander..!!! Sehr sehr langweiligen einfache arme Frühstück, Pool war defekt und ausser Dame im Rezeption, die einzigen Mitarbeiter am Frühstück war nicht unbedingt gesprächig und nett mit uns. Weil sie ja Hotelgäste und Alte Menschen gleichzeitig bedienen müsste. Insgesamt hier für uns in die Zukunft kommt nicht mehr in Frage.
Stayed 1 night in Jun 2023

8/10 Good

Urs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 1 night in Apr 2023

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr nette und hilfsbereite Angestellte. Das Hallenbad mit Massagedüsen hat uns sehr gut gefallen. Die Wohnung war top. Wir hätten uns im Hotel WLAN gewünscht.
Stayed 2 nights in Mar 2023

10/10 Excellent

Goran

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Olivier

Stayed 1 night in Jul 2022

8/10 Good

Julia

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Annick

Stayed 1 night in Jul 2022

10/10 Excellent

Stefanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Schöner Mix zwischen Altersheim und Hotel, wunderschöner Park, riesige Zimmer (Wohnung mit Küche): Genial mit Kleinkind
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grosse Zimmer - wie Ferienwohnung Nettes Personal Sehr ruhig
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es war ein sehr gutes Hotel. Verbesserung wäre sicher, das Morgenessen ein bisschen auszuweiten mit mehr Möglichkeiten, wie zum Beispiel Rösti mit Würstchen, mehr frische Früchte und auch Spiegelei oder Omelette wäre sicher noch eine gute Idee.
Stayed 4 nights in Jul 2021

10/10 Excellent

Minh Hieu

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Toller Park, nettes Personal, großzügige Zimmer, gutes Frühstück. Leider kein WLAN auf dem Zimmer. Wenn man abends anreist, ist die Rezeption schon geschlossen. Andere Eingänge waren verschlossen, es waren keine sichtbaren Hinweise, dass man sich im Restaurant melden muss, um einchecken zu können, deshalb bin ich erst mal 15 Minuten ums Haus herum geirrt.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Ich wurde sehr gut betreut.
Stayed 2 nights in Aug 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlichkeit - ein guter Start in den Tag!
Nettes und hilfsbereites Personal. Auch beim Frühstück! So geht man einen Tag gelassen an.
Stayed 1 night in Aug 2019

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage war sehr gut. Schöne grosse Zimmer. Schlafzimmer, Wohnzimmer und kleine Küche.
Stayed 1 night in Jul 2019