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Hotel Neptuno

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptuno

Exterior
Coffee shop
Exterior
Front of property
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Romeria of the Virgen del Carmen, 19, San Pedro del Pinatar, Murcia, 30740
  • Santiago de la Ribera Beach
    4 min walk
  • Playa La Puntica
    4 min walk
  • Mar Menor
    7 min walk
  • Murcia (MJV-San Javier)
    8 min drive

Room options

View all photos for Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room, Sea View

  • 183 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, rollaway beds

Economy Double Room, 1 Double Bed

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, iron/ironing board, rollaway beds

Double Room Single Use

  • 183 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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About this property

Hotel Neptuno

3-star San Pedro del Pinatar hotel walkable to Mar Menor
Along with 10 beach bars, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Hotel Neptuno offers 40 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This San Pedro del Pinatar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 10 beach bars and a bar/lounge. Wireless Internet access is complimentary. This San Pedro del Pinatar hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Neptuno has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Neptuno - This restaurant specializes in Mediterranean cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Street parking available
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • 10 beach bars
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Neptuno

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Neptuno San Pedro del Pinatar
Neptuno San Pedro del Pinatar
Best Western Neptuno
Hotel Neptuno Spain/San Pedro Del Pinatar, Region Of Murcia
Hotel Neptuno Hotel
Hotel Neptuno San Pedro del Pinatar
Hotel Neptuno Hotel San Pedro del Pinatar

Hotel Neptuno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 103 reviews" "
Rating 8 - Good. 39 out of 103 reviews" "
Rating 6 - Okay. 22 out of 103 reviews" "
Rating 4 - Poor. 7 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is in such a beautiful location and the hotel itself is beautiful. Rooms are comfortable and the sea view balcony offers amazing views, definitely get the sea view for the extra few pounds it is so worth it! Breakfast is excellent. Staff are amazing apart from one man with grey top knot on reception who was a little rude on a few occasions. Did not spoil it but could do with more customer services training! Rooms are thin and you can hear through the walls easily but it would not stop Me staying again. Would not hesitate. Loved staying here on the whole! Will be back soon 100% you won’t be disapponited .
Stayed 3 nights in Apr 2024

6/10 Okay

Rita

Traveled with partner
You can hear your neighbors TV all night. Our other neighbor was fighting and yelling all night. We couldn’t sleep. The walls are very thin. Parking is a nightmare at this place. They advertise that they have parking but there is not instructions of where to park, we called and they had to check to see if they had room for us to park, and then it is it is a hidden garage underneath their building that they have to buzz you in, which was a nightmare getting our mini SUV into. The streets around this area are very narrow to drive. No screens on the sliding door in your room, every fly and bee has access to your room. Did not like this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, amazing views.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location right opposite the beach. The staff were very helpful whenever we asked for any advice or help with anything.
Stayed 4 nights in Jun 2023

8/10 Good

Grahame

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Manrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Ursula

Stayed 1 night in Aug 2022

8/10 Good

Kenny

Traveled with partner
Liked: Staff & service, amenities
Lovely hotel, walls are a bit thin and you hear people talking and their TV blaring. Apart from that, fantastic
Stayed 2 nights in Jul 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Basic clean hotel good breakfast friendly staff especially breakfast waitress. Opposite the beach and within walking distance of local bars and Resteraunts .
Stayed 5 nights in May 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

Henry

Disliked: Staff & service, property conditions & facilities, room comfort
Location great ......hotel disappointing.
The location of the hotel was the only redeeming factor of this hotel. We stayed 3 nights including breakfast, but the restaurant was closed as was the bar throughout our stay. The receptionists ( three or four different ones) seemed disinterested with a couldn’t care less attitude. I appreciate there had been problems with flooding prior to our stay some weeks before but the staff should have tried harder because of this. I was told the hotel parking was unavailable and had to park in the street. The main reason for booking this hotel was a secure parking place. The rooms have very thin walls and conversations could be heard from both sides. There was no English speaking programme on the tv. which was a little disappointing. We do like updates on the news in general. Would not recommend this hotel.
Cracked tile on balcony, so no bare feet.
More cracked tiles
Some damage to wall in bedroom.
Stayed 3 nights in Oct 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
The location was incredible. We got an ocean-facing room and had a great view. The person at the desk was extremely polite. The bed was comfortable. The bad part was that the air conditioning was basically useless. It was EXTREMELY hot at night, even with the AC on the coldest setting. This made it very difficult to fall asleep. Be careful if you’re staying here during the hotter season like I did.
Stayed 1 night in Sep 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice seaside hotel right by the Mar Menor. Plenty of bars and restaurants nearby. Friendly helpful staff. We had a sea view room with balcony which was lovely.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

C. Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Staff polite and helpful. Hotel very clean.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were excellent , good rooms great views
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view of Mar Menor. Service level similar to other properties in the area.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Sea view!!!
The sea view from the room was amazing. Our only complaint is the noise you can hear from the rooms next doors or above. The walls are very thin. If you are a light sleeper, it may be difficult to get a good night sleep
Stayed 1 night in Apr 2019

8/10 Good

Robin, East Anglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the sea front, a small hotel of character
Very nice friendly staff - no problem us arriving very late from the airport. At this time of year, could park not far from the door. Nice dining room and outside terrace for excellent coffee or extremely generous and well priced buffet breakfast. Bedroom was clean and bed was comfortable, the sea facing rooms have balconies, but early morning noise from dustbin emptying might worry some, room at the back was compact but quiet. Refrigerator but no hospitality tray, this is Spain! There is a lift but it is very small.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon, Greenhithe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel on the beach
Lovely, helpful staff who all spoke English. The hotel was clean and comfortable. Breakfast was nice and it was worth paying a little bit more to have a balcony overlooking the beach.
Stayed 4 nights in Sep 2018

10/10 Excellent

Ursula

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

norma

Liked: Cleanliness, staff & service, room comfort
A view from the room.
In an older area, but hotel was clean and view was wonderful. It was a much more authentic experience than being in a commericalized area.
Stayed 1 night in May 2018

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Great views
We were given a free upgrade to a sea view which was very nice. We did not find any problems apart from a big gap in between the bottom of shower screen and top of bath. Therefore bathroom was wet and slippy. Air con was ineffectual.